Driver error (Bluetooth headphones)


M

mm71

Well-known member
Local time
1:41 AM
Posts
137
OS
Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
*All* my Bluetooth headphones show a driver error in Windows settings and don't stay connected.
I removed those I use the most and now I cannot even pair them again.
As all show this error, what could it be? Maybe it was a Windows update?
My Bluetooth keyboard works fine.
Is there a specific driver I should remove and then restart the laptop so that it is reinstalled?
Thank you very much.
 
Windows Build/Version
22621.3593

My Computer My Computer

At a glance

Windows 11 Home Edition Version 22H2 (OS Buil...11th Generation Intel® Core™ i5-1135G7 Processor12GBIntel Iris Xe
OS
Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7506 2-in-1
CPU
11th Generation Intel® Core™ i5-1135G7 Processor
Memory
12GB
Graphics Card(s)
Intel Iris Xe
Monitor(s) Displays
15.6-inch FHD (1920 x 1080) Truelife
Screen Resolution
1920 x 1080
Hard Drives
512GB M.2 PCIe NVMe Solid State Drive
Keyboard
English International Backlit Silver
Mouse
Microsoft HID Device
Browser
Microsoft Edge
Antivirus
Trial version of McAfee
mm71 said:
*All* my Bluetooth headphones show a driver error in Windows settings and don't stay connected.
I removed those I use the most and now I cannot even pair them again.
As all show this error, what could it be? Maybe it was a Windows update?
My Bluetooth keyboard works fine.
Is there a specific driver I should remove and then restart the laptop so that it is reinstalled?
Thank you very much.
Click to expand...
Uninstall Bluetooth drivers from Device manager, reboot and it will reinstall drivers automatically.
 

My Computer My Computer

At a glance

Windows 11 Pro + Win11 Canary VM.I9 13th gen i9-13900H 2.60 GHZ16 GB solderedIntegrated Intel Iris XE
OS
Windows 11 Pro + Win11 Canary VM.
Computer type
Laptop
Manufacturer/Model
ASUS Zenbook 14
CPU
I9 13th gen i9-13900H 2.60 GHZ
Motherboard
Yep, Laptop has one.
Memory
16 GB soldered
Graphics Card(s)
Integrated Intel Iris XE
Sound Card
Realtek built in
Monitor(s) Displays
laptop OLED screen
Screen Resolution
2880x1800 touchscreen
Hard Drives
1 TB NVME SSD (only weakness is only one slot)
PSU
Internal + 65W thunderbolt USB4 charger
Case
Yep, got one
Cooling
Stella Artois (UK pint cans - 568 ml) - extra cost.
Keyboard
Built in UK keybd
Mouse
Bluetooth , wireless dongled, wired
Internet Speed
900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
Browser
Edge
Antivirus
Defender
Other Info
TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

Macrium Reflect Home V8
Office 365 Family (6 users each 1TB onedrive space)
Hyper-V (a vm runs almost as fast as my older laptop)
I tried (with one), but the problem persisted. I really don't know why. Maybe there is some sort of conflict or interference. It didn't happen in the past.
Maybe I will try again.
 

My Computer My Computer

At a glance

Windows 11 Home Edition Version 22H2 (OS Buil...11th Generation Intel® Core™ i5-1135G7 Processor12GBIntel Iris Xe
OS
Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7506 2-in-1
CPU
11th Generation Intel® Core™ i5-1135G7 Processor
Memory
12GB
Graphics Card(s)
Intel Iris Xe
Monitor(s) Displays
15.6-inch FHD (1920 x 1080) Truelife
Screen Resolution
1920 x 1080
Hard Drives
512GB M.2 PCIe NVMe Solid State Drive
Keyboard
English International Backlit Silver
Mouse
Microsoft HID Device
Browser
Microsoft Edge
Antivirus
Trial version of McAfee
I think I have finally solved the problem. There was a hidden update in Windows. It was among the optional updates, even if it was a Dell firmware update. Not sure why it was among the optional updates... Well, after that update and restarting there is no driver error any more!
 

My Computer My Computer

At a glance

Windows 11 Home Edition Version 22H2 (OS Buil...11th Generation Intel® Core™ i5-1135G7 Processor12GBIntel Iris Xe
OS
Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7506 2-in-1
CPU
11th Generation Intel® Core™ i5-1135G7 Processor
Memory
12GB
Graphics Card(s)
Intel Iris Xe
Monitor(s) Displays
15.6-inch FHD (1920 x 1080) Truelife
Screen Resolution
1920 x 1080
Hard Drives
512GB M.2 PCIe NVMe Solid State Drive
Keyboard
English International Backlit Silver
Mouse
Microsoft HID Device
Browser
Microsoft Edge
Antivirus
Trial version of McAfee
You must log in or register to reply here.

Similar threads

New Security Risk? - Bluetooth device paired with Windows even though onboard Bluetooth is disabled in BIOS
Replies
13
Views
6K
azimu7h
A

Latest Support Threads

Latest Tutorials

Back
Top Bottom