System Enable or Disable Retail Demo Experience Mode in Windows 11


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Retail_Demo_banner.png

This tutorial will show you how to turn on or off the retail demo experience mode on a Windows 11 PC.

The retail demo experience mode is only meant for retail store use to allow Windows devices to go into a demonstration environment so customers can see the features of Windows 11.

If you've ever walked into Best buy or any other computer store in your area, you'll notice them running Windows devices which have very generic user names like "Darrin DeYoung".

References:

You must be signed in as an administrator to turn on or off retail demo experience mode.

You must be connected to the Internet to switch to retail demo experience mode.

If you are joined to a domain (work or school), you will not be able to switch to retail demo mode until you leave the domain.



Contents



EXAMPLE: Demo Hub that provides feature information in retail demo experience mode

Retail_Demo_Hub.png





Option One

Enable Retail Demo Experience Mode


Turning on the retail demo experience mode will erase everything on the PC and restore the PC to factory default settings.


1 Open Settings (Win+I).

2 Click/tap on System on the left side, and click/tap on Activation on the right side. (see screenshot below)


Retail_Demo_Experience_mode-1.png

3 Click/tap on the Windows 11 edition name five times. (see screenshot below)

Retail_Demo_Experience_mode-2.png

4 Click/tap on Change to confirm. (see screenshot below)

enable_Retail_Demo_Experience_mode-1.png

5 Perform one of the following actions you want: (see screenshot below)
  • Enter your Retail Access Code (RAC), select the Retailer SKU or Item# and Retailer store ID, click/tap on Next, and go to step 6.

    “SKU” is optional and is only required if the retailer associated with the Retail Access Code (RAC) explicitly designed an experience under a specific SKU. The RAC (Retail Access Code), SKU, and Retailer store ID only apply and are only used by Retailers. If this applies to you, the codes should be requested through your Microsoft Account Manager. A list of SKUs will only be available if the retailer associated with the Retail Access Code (RAC) has previously provided it to Microsoft with this intent. If a SKU is not entered, the device will get content specific to the retailer and specific to the model of the hardware.

  • Click/tap on Advanced configuration, and go to step 6.
  • Click/tap on Skip, and go to step 7.
enable_Retail_Demo_Experience_mode-2.png

6 Select the automatic shutdown times you want to use for this device, and click/tap on Next. (see screenshot below)

enable_Retail_Demo_Experience_mode-3.png

7 Perform one of the following actions you want: (see screenshots below)
  • Turn on Permanently remove admin access automatically after the time specified, select when to Remove admin access after in the drop menu, and click/tap on Finish.
  • Turn off Permanently remove admin access automatically after the time specified, enter an Administrator password you want to use, and click/tap on Finish.
enable_Retail_Demo_Experience_mode-4.png
enable_Retail_Demo_Experience_mode-5.png

8 Retail demo setup will reboot the device soon after the desktop appears, and then retail demo configuration will continue in the background until the device begins showing the video attract loop. (see screenshot below)

enable_Retail_Demo_Experience_mode-6.png




Option Two

Disable Retail Demo Experience Mode


This is the default setting.


1 Open Settings (Win+I).

2 Click/tap on System on the left side, and click/tap on Activation on the right side. (see screenshot below)


Retail_Demo_Experience_mode-1.png

3 Click/tap on the Windows 11 edition name five times. (see screenshot below)

Retail_Demo_Experience_mode-2.png

4 Click/tap on Advanced configuration. (see screenshot below)

disable_Retail_Demo_Experience_mode-1.png

5 Click/tap on Remove. (see screenshot below)

disable_Retail_Demo_Experience_mode-2.png

6 Click/tap on Confirm. (see screenshot below)

disable_Retail_Demo_Experience_mode-3.png

7 The computer will now restart to turn off the retail demo experience mode.

8 When finished, you can now continue at step 13 here to finish setting up Windows 11. (see screenshot below)

disable_Retail_Demo_Experience_mode-4.png


That's it,
Shawn Brink
 
Last edited:
Hi,
Had a flashback lol
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
Yeah something about the click 5 times did it lol :look:
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro

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