Solved Enbling PTT in BIOS doesn't make my laptop compatible with windows 11


AquaticPanda

Member
Local time
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OS
Windows 10 Home
I have a Dell Inspiron 13 5368 i7 6500u and it doesn't have a TPM. It says that for some people PTT has worked as a TPM. When i enabled it, it doesn't work. it still says it isn't compatible with windows 11. How can I fix this? Replies are appreciated.
 
Windows Build/Version
Version 21H1

My Computer

System One

  • OS
    Windows 10 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 13 5368
    CPU
    i7-6500u
    Memory
    20gb
    Graphics Card(s)
    Intel on board graphics 520
    Monitor(s) Displays
    13.3 inch HD display
    Screen Resolution
    1080p
    Hard Drives
    1: 1tb harddisk
    Cooling
    1 fan
    Keyboard
    backlit keyboard
    Browser
    Microsoft edge
Processor isn't supported so it will always fail.
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 OS Build 22623.1095
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Build
    CPU
    AMD Ryzen 7 3800X
    Motherboard
    Asus PRIME B350-PLUS
    Memory
    16GB Corsair Vengeance LPX DDR4 @3000Mhz
    Graphics Card(s)
    ASUS - GeForce RTX 3070 Ti 8 GB TUF GAMING OC
    Sound Card
    On Board Realtec
    Monitor(s) Displays
    Acer KA241
    Screen Resolution
    1920 x 1080 @60Hz
    Hard Drives
    240GB PNY CS900 SSD - OS
    2 x 1TB Crucial MX500 SSD
    1 x 500GB Crucial MX300 SSD
    2TB Seagate ST2000DM001-1ER164
    2TB Seagate ST2000DM008-2FR102
    PSU
    750 Watt Corsair TX750 Plus
    Case
    Cooler Master 690 III
    Cooling
    Akasa AK98 5 Case Fans
    Keyboard
    Logitech K270 - wireless
    Mouse
    Logitech - M185 wireless
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
  • Operating System
    Windows 11 Pro 22H2 build 22621.900
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3881 - modified with SFX PSU fitted internally
    CPU
    Intel i5 - 10400
    Motherboard
    Dell 032w55 version A00
    Memory
    16GB of HyperX Fury @ 2133 Mhz
    Graphics card(s)
    EVGA 6GB GTX 1060.
    Sound Card
    Builtin
    Monitor(s) Displays
    ACER KA241
    Screen Resolution
    1920x 1080 @60Hz
    Hard Drives
    256GB SK hynix NVMe
    1TB Western Digital WD10EZEX-75WN4A1
    PSU
    Modular 450 Watt Corsair SF450 Platinum ( Mod to replace the Dell 265 Watt PSU)
    Case
    Inspiron Small Desktop
    Cooling
    Dell stock cooler
    Mouse
    Dell
    Keyboard
    Dell
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    NZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
I have a Dell Inspiron 13 5368 i7 6500u and it doesn't have a TPM. It says that for some people PTT has worked as a TPM. When i enabled it, it doesn't work. it still says it isn't compatible with windows 11. How can I fix this? Replies are appreciated.
Are other criteria like GPT, UEFI, availability of Secure Boot there in your system ?
You can download an ISO and try as a second installation (of course, you need a valid license, any win 7 or 8 license will do)
I have installed Win 11 even though my processor i7700k is not on the approved list.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Assembled
    CPU
    Intel i7-7700k
    Motherboard
    Asrock Z270 Taichi
    Memory
    16 GB
    Graphics Card(s)
    Intel 630 onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    Benq 1080p
    Screen Resolution
    1920*1080
    Hard Drives
    NVMe, SSD and HDD
    Case
    Cooler Master
    Keyboard
    Asus wireless
    Mouse
    Asus Wireless
    Internet Speed
    75 Mbps
    Browser
    Chrome, Edge, Arc
    Antivirus
    Windows Defender
With the new suggestion that 11 won't be available through Windows Update for "incompatible" machines, but will be installable from an ISO download, it may not matter. (Assuming that you are capable of following a tutorial on how to do that. It's not difficult.)
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
So all the incompatible computers get a free upgrade anyway, I got to admit its good policy, keeps people using windows.
 

My Computer

System One

  • OS
    win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Me
    CPU
    i9 10850
    Motherboard
    MS-7C75
    Memory
    16GB
    Graphics Card(s)
    nVIDEA Geoforce 3070
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung 55inch TV
    Screen Resolution
    3040 X 2160
    Hard Drives
    6TB over 4 drives
    Case
    generic
    Cooling
    water cooled
    Keyboard
    generic
    Mouse
    generic
    Internet Speed
    500mb
    Browser
    various
    Antivirus
    ATM Bitdefender
So all the incompatible computers get a free upgrade anyway, I got to admit its good policy, keeps people using windows.
Not really.. incompatible hardware will not get the update through the normal update process users will have to perform an install/update to 11 via an ISO and then if they do that they will not get any updates for security etc. While you can install 11 I would think it's not advisable on unsupported hardware,., again, YMMV
 

My Computer

System One

  • OS
    Windows 11 Home(Beta) - 23H2 - 22635.3350
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banana Junior 5600- G Series
    CPU
    AMD Ryzen 5 5600G
    Motherboard
    Asus ROG Strix B550-F
    Memory
    G.SKILL Ripjaws V Series 64GB 4x16
    Graphics Card(s)
    NVIDIA GeForce GTX TITAN X
    Monitor(s) Displays
    Viotek 32", 28" ASUS VP28U
    Screen Resolution
    1080p
    Hard Drives
    Primary SAMSUNG 970 EVO Plus
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    Zalman i3 NEO
    Cooling
    ARCTIC Freezer 7 X
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
    Browser
    Firefox and Edge
    Antivirus
    MS - Defender
    Other Info
    Speakers: Klipsch ProMedia 2.1
With the new suggestion that 11 won't be available through Windows Update for "incompatible" machines, but will be installable from an ISO download, it may not matter. (Assuming that you are capable of following a tutorial on how to do that. It's not difficult.)

"the new suggestion that 11 won't be available through Windows Update for "incompatible" machines, but will be installable from an ISO download" doesn't make sense to me (not directed at you, bobkn).

If the machine is incompatible wouldn't a new ISO release with the latest updates also fail, even on a clean install? Something doesn't sound right here since that trick would effectively have Microsoft admitting there really isn't any compatibility issues.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (Build 22631.3296)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 G2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7-7700K
    Motherboard
    Gigabyte GA-Z270X-GAMING 8
    Memory
    32G (4x8) DDR4 Corsair Dominator Platinum (3333Mhz)
    Graphics card(s)
    AMD Radeon R9 Fury
    Sound Card
    Onboard (Creative Sound Blaster certified ZxRi)
    Monitor(s) Displays
    Dell U2415 (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    3 Samsung SSD drives: 1x 512gig 950 NVMe drive (OS drive), 1 x 512gig 850 Pro, 1x 256gig 840 Pro.
    PSU
    EVGA Super Nova 1000 P2 (1000 watt)
    Case
    Phantek Enthoo Luxe
    Cooling
    Corsair H100i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech MK 710
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    This is my backup system.
Forgive me I'm of the rails, but when you upgrade from a let's say win 7 to win 10 with the update tool it usually tells you if you will have issues but if you install straight from ISO it won't stop you but it might not boot or you might have issues finding drivers etc..

I've installed so many that I don't even take notice. :rolleyes:
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Intel® Core™ i9-12900K Desktop Processor 16 (8P+8E)
    Motherboard
    Asus TUF Gaming Z790-PLUS WIFI D4
    Memory
    G.Skill Ripjaws V Series 32gb (2x16gb) DDR4 3200mhz
    Graphics Card(s)
    Asus Dual Geforce Rtx™ 3060 TI Edition 8gb Gddr6
    Monitor(s) Displays
    BenQ EW3270U 31.5” 3840x2160 UHD 16:9 HDR LED 4K LG 27UK850-W 27'' 4K UHD IPS LED Monitor with HDR10
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 with heatsink PRO PCIe 4.0 Gen 4 NVMe® SSD 1TB
    WD_BLACK SN850X NVMe M.2 2280 1TB PCI-Express 4.0
    Crucial T500 2TB Gen4
    Samsung 970 Evo M.2 2280 2tb Pcie Gen3. X4
    PSU
    Corsair AXi Series AX860i Digital 860W 80 PLUS PSU
    Case
    Fractal Meshify C ATX Mid Tower Case
    Keyboard
    Logi MX Keys
    Mouse
    Logi M705
    Internet Speed
    400 mbs
    Browser
    Firefox
    Antivirus
    Eset NOD32
    Other Info
    Love fast boots
"the new suggestion that 11 won't be available through Windows Update for "incompatible" machines, but will be installable from an ISO download" doesn't make sense to me (not directed at you, bobkn).

If the machine is incompatible wouldn't a new ISO release with the latest updates also fail, even on a clean install? Something doesn't sound right here since that trick would effectively have Microsoft admitting there really isn't any compatibility issues.

I'm starting to see the "installable from an ISO download" in multiple places. If it's untrue, it's getting to be a popular lie.

I rationalize it as follows: everyone with "compatible" hardware can be upgraded (downgraded?) through Windows Update. It may require BIOS updates whose primary purpose is to turn on all of the features needed for compatibility. People with "incompatible" hardware but who regard a PC as akin to a refrigerator will have to stay with 10. People with "incompatible" hardware, but who have the ability and the will to download 11 and install it, will be permitted to do so. They will receive no tech support from MS. (Unlike now, where we receive no support a few months after out first contact with MS support. I don't know how long that is now. If memory serves, it was 90 days.)

It has been compared to the end of the free Windows 10 upgrade. MS never really stopped permitting free upgrades, but it took a little knowledge (or dumb luck) to get one after the official end of the program.

In short, it wouldn't be unusual for MS to misinform us. The truth may be nicer than the lie.
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
Good post. Two points though

1) With all the uproar, confusion, and wishy washy information coming from Microsoft, there's going to be some who will fill the "information gap" with whatever people need to hear.... especially if it garners clicks.

2) Microsoft is certainly benefitting from two sides of the (mis)information channel since it allows them to stay mum while at the same time giving the impression the rumors are true... by staying mum.

I guess no one will really know until the OS is RTM to the public at large. Until then...
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (Build 22631.3296)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 G2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7-7700K
    Motherboard
    Gigabyte GA-Z270X-GAMING 8
    Memory
    32G (4x8) DDR4 Corsair Dominator Platinum (3333Mhz)
    Graphics card(s)
    AMD Radeon R9 Fury
    Sound Card
    Onboard (Creative Sound Blaster certified ZxRi)
    Monitor(s) Displays
    Dell U2415 (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    3 Samsung SSD drives: 1x 512gig 950 NVMe drive (OS drive), 1 x 512gig 850 Pro, 1x 256gig 840 Pro.
    PSU
    EVGA Super Nova 1000 P2 (1000 watt)
    Case
    Phantek Enthoo Luxe
    Cooling
    Corsair H100i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech MK 710
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    This is my backup system.
I believe the "Direct Support" from Microsoft only applies to OS copies bought from them directly and 90 days would be within what I would expect.

The majority of software support for Microsoft OS is in reality provided by the OEM hardware suppliers and would usually apply for a year, so normal for consumer goods. other support periods are available depending on the seller - Including Online support

My latest desktop has three years Return to base support for the hardware and remote software support for life of the OS, [one example of proper hardware support was when I decided to increase my RAM on the system and they arranged for the delivery driver to collect the old RAM so I only lost use of the system for less than 30 Minutes.]

Microsoft indirect support has varied over previous versions of operating Systems but is generally five years full, (including feature updates), support followed by a further five years of Extended Support, (security and other specialist bug correction only), this includes the Microsoft Online support, (which is why you're reading this on a non Microsoft source :p:wink: )
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 [Latest Release Preview] [Win11 PRO HighEnd MUP-00005 DD]
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan 3XS to my design
    CPU
    AMD RYZEN 9 7950X OEM
    Motherboard
    *3XS*ASUS TUF B650 PLUS WIFI
    Memory
    64GB [2x32GB Corsair Vengeance 560 AMD DDR5]
    Graphics Card(s)
    3XS* ASUS DUAL RTX 4060 OC 8G
    Sound Card
    On motherboard Feeding SPDiF 5.1 system [plus local sound to each monitor]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160
    Hard Drives
    3XS Samsung 980Pro 2TB M.2 PCIe4 4 x 8TB Data + Various Externals from 1TB to 8TB, 10TB NAS
    PSU
    3XS Corsair RM850x 850w Fully Modular
    Case
    FDesign Define 7 XL BK TGL Case - Black
    Cooling
    3XS iCUE H150i ELITE Liquid Cool, Quiet Case fans
    Keyboard
    Wireless Logitec MX Keys + K830 [Depending on where I'm Sat]
    Mouse
    Wireless Logitec - MX Master 3S +
    Internet Speed
    950 MB Down 55 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security [Latest]
    Other Info
    Also run...
    Dell XPS 17 Laptop
    HP Laptop 8GB - Windows 10 Pro x64 HP 15.2"
    Nexus 7 Android tablet [x2]
    Samsung 10.2" tablet
    Blackview 10.2 Tablet
    Sony Z3 Android Smartphone
    Samsung S9 Plus Smartphone
    Wacom Pro Medium Pen Pad
    Wacom Pro Small Pen Pad
    Wacom ExpressKey Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
  • Operating System
    Windows 11 Pro x64 [Latest release]
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 17 9700
    CPU
    i7 10750H
    Motherboard
    Stock
    Memory
    32 GB
    Graphics card(s)
    Stock Intel + GTX 1650 Ti
    Sound Card
    Stock 4 speaker
    Monitor(s) Displays
    Stock 17" + 32" 4K 3840 x 2160 HDR-10
    Screen Resolution
    3840 x 2400 HDR touchscreen
    Hard Drives
    2TB M2 NVMe
    PSU
    Stock
    Case
    Stock Aluminium / Carbon Fibre
    Cooling
    Stock + 2 fan cooling pad
    Mouse
    Stock Trackpad +Logi Mx Master 3 or MX Ergo Trackball
    Keyboard
    Stock Illuminated + Logi - MX Keys
    Internet Speed
    950 MB Down 55 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security 2021
    Other Info
    Also use an Adjustable Support for Laptop and Adjustable stand for monitor
I am not sure if it relates but it seems if you run windows update to installer insiders and your PC fails because its set to Legacy boot, even after you swap to UEFI boot, the updater will still say you aren't compatible.
Unlinking from insiders and relinking again magically makes the PC able to installer insiders.

So something odd going on there... needs to be ironed out.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Owner built
    CPU
    AMD Ryzen 5 3600XT
    Motherboard
    Gigabyte Aorus X570 Elite Wifi
    Memory
    32gb Corsair RGB Pro
    Graphics Card(s)
    Powercolor Red Devil RX 7900 XT
    Sound Card
    N/A
    Monitor(s) Displays
    LG 32GK650F-B 32.0" 144 Hz
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Samsung Evo Plus NVME
    3th WD Blue HDD
    PSU
    Corsair RM1000X
    Case
    Fractal Design Meshify S2
    Cooling
    Corsair H100i RGB Platinum 75 CFM Liquid CPU Cooler
    Keyboard
    Corsair K70 Mk2 RGB
    Mouse
    Steelseries Rival 600
    Internet Speed
    120mb/s
    Browser
    Chrome
    Antivirus
    Bitdefender
I believe the "Direct Support" from Microsoft only applies to OS copies bought from them directly and 90 days would be within what I would expect.

The majority of software support for Microsoft OS is in reality provided by the OEM hardware suppliers and would usually apply for a year, so normal for consumer goods. other support periods are available depending on the seller - Including Online support

My latest desktop has three years Return to base support for the hardware and remote software support for life of the OS, [one example of proper hardware support was when I decided to increase my RAM on the system and they arranged for the delivery driver to collect the old RAM so I only lost use of the system for less than 30 Minutes.]

Microsoft indirect support has varied over previous versions of operating Systems but is generally five years full, (including feature updates), support followed by a further five years of Extended Support, (security and other specialist bug correction only), this includes the Microsoft Online support, (which is why you're reading this on a non Microsoft source :p:wink: )
@barman58, that's some great support! I don't see that myself since I've been building systems for many years. However, I do have volume licensing with software assurance included so software upgrades are part of the deal. 😊
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Intel® Core™ i9-12900K Desktop Processor 16 (8P+8E)
    Motherboard
    Asus TUF Gaming Z790-PLUS WIFI D4
    Memory
    G.Skill Ripjaws V Series 32gb (2x16gb) DDR4 3200mhz
    Graphics Card(s)
    Asus Dual Geforce Rtx™ 3060 TI Edition 8gb Gddr6
    Monitor(s) Displays
    BenQ EW3270U 31.5” 3840x2160 UHD 16:9 HDR LED 4K LG 27UK850-W 27'' 4K UHD IPS LED Monitor with HDR10
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 with heatsink PRO PCIe 4.0 Gen 4 NVMe® SSD 1TB
    WD_BLACK SN850X NVMe M.2 2280 1TB PCI-Express 4.0
    Crucial T500 2TB Gen4
    Samsung 970 Evo M.2 2280 2tb Pcie Gen3. X4
    PSU
    Corsair AXi Series AX860i Digital 860W 80 PLUS PSU
    Case
    Fractal Meshify C ATX Mid Tower Case
    Keyboard
    Logi MX Keys
    Mouse
    Logi M705
    Internet Speed
    400 mbs
    Browser
    Firefox
    Antivirus
    Eset NOD32
    Other Info
    Love fast boots
I am not sure if it relates but it seems if you run windows update to installer insiders and your PC fails because its set to Legacy boot, even after you swap to UEFI boot, the updater will still say you aren't compatible.
Unlinking from insiders and relinking again magically makes the PC able to installer insiders.

So something odd going on there... needs to be ironed out.
I would bet there's another issue. I know I set my PC to UEFI boot and the update works just fine.
 

My Computer

System One

  • OS
    Windows 11 Home(Beta) - 23H2 - 22635.3350
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banana Junior 5600- G Series
    CPU
    AMD Ryzen 5 5600G
    Motherboard
    Asus ROG Strix B550-F
    Memory
    G.SKILL Ripjaws V Series 64GB 4x16
    Graphics Card(s)
    NVIDIA GeForce GTX TITAN X
    Monitor(s) Displays
    Viotek 32", 28" ASUS VP28U
    Screen Resolution
    1080p
    Hard Drives
    Primary SAMSUNG 970 EVO Plus
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    Zalman i3 NEO
    Cooling
    ARCTIC Freezer 7 X
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
    Browser
    Firefox and Edge
    Antivirus
    MS - Defender
    Other Info
    Speakers: Klipsch ProMedia 2.1

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