ESET Internet Security Issue


Scramjet

Scramjet

Well-known member
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Local time
1:49 PM
Posts
146
OS
Windows 11 Pro
Hi All,
Since the last WU is anyone having an issue with ESET Internet Security scan option not showing in the file explorer context menu? I just downloaded a file from a site and like always I like to scan it before opening it with ESET scan . I right-clicked on the file and cannot find the ESET scan option. ( I have full view of all the context menu) The option is set to "enabled" in the User Interface menu in ESET options. A reboot didn't fix it either.
Did MS add an extension to the context menu to cause the ESET scan option to disappear?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7-11700K Desktop Processor 8 Cores
    Motherboard
    ASUS ROG Strix Z590-A Gaming WiFi LGA 1200
    Memory
    Corsair Vengeance LPX 32GB (2 x 16GB) DDR4 DRAM 3600MHz
    Graphics Card(s)
    ASUS GTX ROG STRIX 1080 8GB
    Sound Card
    Sound Blaster Z SE
    Monitor(s) Displays
    ASUS VG34VQL1B plus a Samsung 60" Smartv
    Screen Resolution
    3440x1440, 165Hz
    Hard Drives
    Samsung 980 Series - (OS)1TB Pro Gen4 NVMe M.2, 1TB Gen3. x4 NVMe 1.4 - M.2, WD 1TB, WD 500GB, WD 350GB
    PSU
    Silverstone Olympia OP1000W PSW
    Case
    Phanteks Enthoo Pro
    Cooling
    Noctua NH-D15 SSO2 D-Type Premium CPU Cooler, NF-A15 x 2 PWM Fans
    Keyboard
    Corsair K70 RGB
    Mouse
    Logitech 310 wireless
    Internet Speed
    1 GB
    Browser
    Firefox
    Antivirus
    ESET Internet Security
    Other Info
    Testing Windows 10 Pro on 350GB drive
I don't know if this will help... but I still see the Bitdefender scan option on the right click context menu.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26100.4652 ♦♦♦♦♦♦♦24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5002)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
thanks for the reply. I will check that out in the morning
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7-11700K Desktop Processor 8 Cores
    Motherboard
    ASUS ROG Strix Z590-A Gaming WiFi LGA 1200
    Memory
    Corsair Vengeance LPX 32GB (2 x 16GB) DDR4 DRAM 3600MHz
    Graphics Card(s)
    ASUS GTX ROG STRIX 1080 8GB
    Sound Card
    Sound Blaster Z SE
    Monitor(s) Displays
    ASUS VG34VQL1B plus a Samsung 60" Smartv
    Screen Resolution
    3440x1440, 165Hz
    Hard Drives
    Samsung 980 Series - (OS)1TB Pro Gen4 NVMe M.2, 1TB Gen3. x4 NVMe 1.4 - M.2, WD 1TB, WD 500GB, WD 350GB
    PSU
    Silverstone Olympia OP1000W PSW
    Case
    Phanteks Enthoo Pro
    Cooling
    Noctua NH-D15 SSO2 D-Type Premium CPU Cooler, NF-A15 x 2 PWM Fans
    Keyboard
    Corsair K70 RGB
    Mouse
    Logitech 310 wireless
    Internet Speed
    1 GB
    Browser
    Firefox
    Antivirus
    ESET Internet Security
    Other Info
    Testing Windows 10 Pro on 350GB drive
Here is mine when I right-click in file explorer on a file. Still wondering why it's not there.
 

Attachments

  • ESET.webp
    ESET.webp
    10.8 KB · Views: 1

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7-11700K Desktop Processor 8 Cores
    Motherboard
    ASUS ROG Strix Z590-A Gaming WiFi LGA 1200
    Memory
    Corsair Vengeance LPX 32GB (2 x 16GB) DDR4 DRAM 3600MHz
    Graphics Card(s)
    ASUS GTX ROG STRIX 1080 8GB
    Sound Card
    Sound Blaster Z SE
    Monitor(s) Displays
    ASUS VG34VQL1B plus a Samsung 60" Smartv
    Screen Resolution
    3440x1440, 165Hz
    Hard Drives
    Samsung 980 Series - (OS)1TB Pro Gen4 NVMe M.2, 1TB Gen3. x4 NVMe 1.4 - M.2, WD 1TB, WD 500GB, WD 350GB
    PSU
    Silverstone Olympia OP1000W PSW
    Case
    Phanteks Enthoo Pro
    Cooling
    Noctua NH-D15 SSO2 D-Type Premium CPU Cooler, NF-A15 x 2 PWM Fans
    Keyboard
    Corsair K70 RGB
    Mouse
    Logitech 310 wireless
    Internet Speed
    1 GB
    Browser
    Firefox
    Antivirus
    ESET Internet Security
    Other Info
    Testing Windows 10 Pro on 350GB drive
Scramjet said:
Hi All,
Since the last WU is anyone having an issue with ESET Internet Security scan option not showing in the file explorer context menu? I just downloaded a file from a site and like always I like to scan it before opening it with ESET scan . I right-clicked on the file and cannot find the ESET scan option. ( I have full view of all the context menu) The option is set to "enabled" in the User Interface menu in ESET options. A reboot didn't fix it either.
Did MS add an extension to the context menu to cause the ESET scan option to disappear?
Click to expand...
I am experiencing the same thing. I have checked the Eset settings and the user interface "Integrate into context menu" is turned on. I tried to toggle it off and back on with no change...still does not show in the dropdown menu. I did a web search regarding the issue and found some useful information at the site listed below.
tinyurl.com

ESET Scan Missing in Windows 11

If after the latest Windows 11 update, the ESET Antivirus scan option is no longer showing in the dropdown menu on a file, there are several potential causes and solutions. One common issue is that the context menu entry for scanning with ESET may have been disabled or removed due to the update...
tinyurl.com tinyurl.com
 

My Computer

System One

  • OS
    Windows 11 Professional
    Computer type
    PC/Desktop
    Manufacturer/Model
    Microcenter B677
    CPU
    Intel Core i5-9400
    Motherboard
    ASRock H310CM-HDV/M.2
    Memory
    32GB
    Graphics Card(s)
    Integrated Intel UHD Graphics 630
    Sound Card
    Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
    Monitor(s) Displays
    LG Model: GSM59F1
    Screen Resolution
    2560x1080
    Case
    Lian Li 205M
    Antivirus
    Kaspersky AV
Thanks for the reply Sir_George. I checked out the link you put there and done the file explorer option to fix and it did not work. I done the scannow options and repairs. It found file(s) and fixed them. I restarted computer and sadly it is the same thing . I also put in a ticket to ESET tech to see if they can come up with something also. I did not uninstall any Windows updates because I will wait a few more days before doing that for fear of totally breaking it all lol.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7-11700K Desktop Processor 8 Cores
    Motherboard
    ASUS ROG Strix Z590-A Gaming WiFi LGA 1200
    Memory
    Corsair Vengeance LPX 32GB (2 x 16GB) DDR4 DRAM 3600MHz
    Graphics Card(s)
    ASUS GTX ROG STRIX 1080 8GB
    Sound Card
    Sound Blaster Z SE
    Monitor(s) Displays
    ASUS VG34VQL1B plus a Samsung 60" Smartv
    Screen Resolution
    3440x1440, 165Hz
    Hard Drives
    Samsung 980 Series - (OS)1TB Pro Gen4 NVMe M.2, 1TB Gen3. x4 NVMe 1.4 - M.2, WD 1TB, WD 500GB, WD 350GB
    PSU
    Silverstone Olympia OP1000W PSW
    Case
    Phanteks Enthoo Pro
    Cooling
    Noctua NH-D15 SSO2 D-Type Premium CPU Cooler, NF-A15 x 2 PWM Fans
    Keyboard
    Corsair K70 RGB
    Mouse
    Logitech 310 wireless
    Internet Speed
    1 GB
    Browser
    Firefox
    Antivirus
    ESET Internet Security
    Other Info
    Testing Windows 10 Pro on 350GB drive
Scramjet said:
Hi All,
Since the last WU is anyone having an issue with ESET Internet Security scan option not showing in the file explorer context menu? I just downloaded a file from a site and like always I like to scan it before opening it with ESET scan . I right-clicked on the file and cannot find the ESET scan option. ( I have full view of all the context menu) The option is set to "enabled" in the User Interface menu in ESET options. A reboot didn't fix it either.
Did MS add an extension to the context menu to cause the ESET scan option to disappear?
Click to expand...
It's there in the context menu on my laptop, I'll take a look on the desktop shortly:
Screenshot 2025-07-13 134741.webp
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 3900x
    Motherboard
    Gigabyte Aorus Master x570 rel 1.0
    Memory
    32GB (2x16) @ 3600 MHz Corsair Vengeance LPX
    Graphics Card(s)
    Gigabyte Windforce RTX 2080
    Sound Card
    No separate sound card.
    Monitor(s) Displays
    Dell U2718Q
    Screen Resolution
    3840x2160
    Hard Drives
    1TB WD-Black SN850; 1TB Samsung Sata 850 Evo; 4 TB WD Blue Sata SA510 2.5''; 4TB Samsung Sata SSD 870 EVO 2.5".
    PSU
    Be Quiet Dark Power Pro 11 750W
    Case
    Lian Li PC-8FIB
    Cooling
    CPU: Noctua NH-U12A; Case: BeQuiet + Lian Li fans.
    Keyboard
    Steelseries Apex 7 brown keys.
    Mouse
    Logitech (wired) G403
    Internet Speed
    940 Mb/s down; 105 Mb/s up
    Browser
    Edge (Chromium)
    Antivirus
    Eset Internet Security
    Other Info
    Pioneer blu-ray optical drive.
  • Operating System
    Windows 11 Home (ARM version) (latest update)
    Computer type
    Laptop
    Manufacturer/Model
    Samsung Galaxy Book4 Edge 14" Copilot+ PC
    CPU
    Qualcomm Snapdragon X Elite X1E-80-100
    Memory
    16 GB LPDDR5
    Graphics card(s)
    Qualcomm Adreno
    Monitor(s) Displays
    Touch screen 14" AMOLED monitor
    Screen Resolution
    2880x1800
    Hard Drives
    512 GB eUFS
    Internet Speed
    840 Mb/s (Wifi)
    Browser
    Edge Chromium
    Antivirus
    Eset Internet Security
    Other Info
    NPU Qualcomm Hexagon
Yes, it's there on the AMD desktop too. Both devices are on windows version 24H2 build 26100.4652
John
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 3900x
    Motherboard
    Gigabyte Aorus Master x570 rel 1.0
    Memory
    32GB (2x16) @ 3600 MHz Corsair Vengeance LPX
    Graphics Card(s)
    Gigabyte Windforce RTX 2080
    Sound Card
    No separate sound card.
    Monitor(s) Displays
    Dell U2718Q
    Screen Resolution
    3840x2160
    Hard Drives
    1TB WD-Black SN850; 1TB Samsung Sata 850 Evo; 4 TB WD Blue Sata SA510 2.5''; 4TB Samsung Sata SSD 870 EVO 2.5".
    PSU
    Be Quiet Dark Power Pro 11 750W
    Case
    Lian Li PC-8FIB
    Cooling
    CPU: Noctua NH-U12A; Case: BeQuiet + Lian Li fans.
    Keyboard
    Steelseries Apex 7 brown keys.
    Mouse
    Logitech (wired) G403
    Internet Speed
    940 Mb/s down; 105 Mb/s up
    Browser
    Edge (Chromium)
    Antivirus
    Eset Internet Security
    Other Info
    Pioneer blu-ray optical drive.
  • Operating System
    Windows 11 Home (ARM version) (latest update)
    Computer type
    Laptop
    Manufacturer/Model
    Samsung Galaxy Book4 Edge 14" Copilot+ PC
    CPU
    Qualcomm Snapdragon X Elite X1E-80-100
    Memory
    16 GB LPDDR5
    Graphics card(s)
    Qualcomm Adreno
    Monitor(s) Displays
    Touch screen 14" AMOLED monitor
    Screen Resolution
    2880x1800
    Hard Drives
    512 GB eUFS
    Internet Speed
    840 Mb/s (Wifi)
    Browser
    Edge Chromium
    Antivirus
    Eset Internet Security
    Other Info
    NPU Qualcomm Hexagon
Try disabling context menu in settings, click OK then go back in and enable again.
That should rewrite the registry entries for the menu.
 

My Computer

System One

  • OS
    Windows 11 Pro
Scramjet said:
Thanks for the reply Sir_George. I checked out the link you put there and done the file explorer option to fix and it did not work. I done the scannow options and repairs. It found file(s) and fixed them. I restarted computer and sadly it is the same thing . I also put in a ticket to ESET tech to see if they can come up with something also. I did not uninstall any Windows updates because I will wait a few more days before doing that for fear of totally breaking it all lol.
Click to expand...

KevTech said:
Try disabling context menu in settings, click OK then go back in and enable again.
That should rewrite the registry entries for the menu.
Click to expand...



I would try this... only after disabling the context menu integration, reboot the computer.
Then enable it and reboot again.

It may be one of those... "need to reboot to apply" things.




If that doesn't work, try running the ESET installer again.
Many AV installers have a "repair" option included.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26100.4652 ♦♦♦♦♦♦♦24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5002)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Ghot said:
I would try this... only after disabling the context menu integration, reboot the computer.
Then enable it and reboot again.

It may be one of those... "need to reboot to apply" things.




If that doesn't work, try running the ESET installer again.
Many AV installers have a "repair" option included.
Click to expand...
Tried all of those, only to be disappointed! This appears to be one of those issues that most likely was caused by an update and only affects some users. I believe a roll back may be the solution and I might give it a try later.
 

My Computer

System One

  • OS
    Windows 11 Professional
    Computer type
    PC/Desktop
    Manufacturer/Model
    Microcenter B677
    CPU
    Intel Core i5-9400
    Motherboard
    ASRock H310CM-HDV/M.2
    Memory
    32GB
    Graphics Card(s)
    Integrated Intel UHD Graphics 630
    Sound Card
    Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
    Monitor(s) Displays
    LG Model: GSM59F1
    Screen Resolution
    2560x1080
    Case
    Lian Li 205M
    Antivirus
    Kaspersky AV
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