Comodo Internet Security Premium

That's the old fighting spirit! Good luck. I hope that after all this effort, you're going to be RID of the nuisance.

This has become the epitome of absurdity: I downloaded the beta version from the link here, using Ashampoo. then deleted it, along with several hundred leftover items using AShampoo's deep-cleaning process. The original installation was not touched, so out of curiosity I deleted (or tried to, not sure it was removed.

As I was doing that, a pop-up offered the beta as an upgrade, so I downloaded it to see what would happen were I to run it. What happened was that it hung at 42%. Eventually a popup said to restart and install will proceed, so I am going to do.

Didn't you install the new one to the same folder you installed the old one to? Can't imagine the new one wouldn't overwrite the old one's files. Hmmmm.

After the restart, the icon eventually reappeared on the task bar telling me to reinstall, which must mean that the stalled install has been removed.

This has been an entirely nonsensical attempt to do that which ought to be simple. I will try a Safe Boot to see if that is of any help.

Thanks are still offered for all of the assistance offered.

Wisewiz said:

Didn't you install the new one to the same folder you installed the old one to? Can't imagine the new one wouldn't overwrite the old one's files. Hmmmm.

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That is what I thought I was doing, as the popup offer of the beta version appeared while I was in the original folder. However, as it stalled at 42%, I don't know if it would have overwritten the old files.

I had expected to report that the Comodo folder had been removed, but that did not eventuate. Despite the massive removal of Comodo by AShampoo, it did not help, so I decided to try Revo. That was a good idea, as when Revo finished neither removal program could even find the Comodo folder.

That indicated to me that Safe Mode would delete the folder. Having not used Safe Mode in perhaps two years or more, I found a MS page with the instructions on how to start Safe Mode, which looked rather familiar. I closed all programs, went to Settings, and started the process.

That came to a complete halt when I was told to enter my recovery key, something I did not know existed. I had to shut the computer to get off of that page, and started looking for information. I found another MS page, and opened my very rarely used MS account. That did not really help, as it did not seem to tell me where the key would be found, but another search did, so I went back to MS and printed the information.

Clearly the keys, and there are two, are for my new computer judging by the date when they were created. Just to continue my problem, the two keys identify the two computer drives as FDV and OSV, meaningless to me. I am sure that the helpful people in this thread will translate that for me.

Then, I need to know how to insert the proper key when I return to the process of starting Safe Mode. The instructions on that page are, at best, opaque.

I, on that other hand, can be easily understood: My sincere thanks in advance for the assistance that I know will be forthcoming.

You really just need a file unlocker to delete the folder(s) in question without having to involve Safe Mode:

Not Myself said:

Comodo Internet Security Helper Service

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That is the "Service" you need to "Stop" so you can delete that folder location...

Almighty1 said:

You really just need a file unlocker to delete the folder(s) in question without having to involve Safe Mode:

9 Free Tools to "Unlock & Delete" Locked Files or Folders on Windows 11/10

Learn how to unlock and delete stubborn files or folders on Windows 11/10. Clear up disk space and keep your system organized with just a few simple steps.

gearupwindows.com

Click to expand...

I had tried IOBit Unlocker previously to no avail. I just unlocked the folder, but when I try to remove the folder, it says that you have to provide to delete it, which I don't know how to do.

KYHI said:

That is the "Service" you need to "Stop" so you can delete that folder location...

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There are three Comodo services, two of which were not running or could not be found, The one that is the specific one I was able to disable, but cannot delete without providing admin permission.

"O frabjous day! Callooh! Callay!” He chortled in his joy." (From Jabbeerwocky, by Lewis Carroll)

The Comodo folder is no longer on my computer; granted that there are still some references to the program scattered about, I have reason to believe and/or hope that the program has been removed.

I deleted all but a few of the entries in the folder, then started the Task Manager, then using the Processes tab, clicked on Comodo, then on End task, whereupon the Comodo folder was removed. My list of programs still shows it, as I've not restarted the computer, but when I clicked on that entry and then followed the arrows to vkise.exe (whatever that is), it informs that the specified path does not exist.

Going on what seems to be a reasonable assumption, this has been likely the single worst program removal I have encountered since purchasing my first computer in March 1983. That the company that provided the program then had to create one specifically to remove the program that does not remove it is, well, I don't know how to postulate what it is.

I can only again express my appreciation to everyone who participated in this thread. This has not been anything that I could have ever begun, much less completed as it is not in my areas of expertise. All I can offer in return are things that likely will not cause anyone to ask for information, but they are well within my collection of esoterica.

1. The use of Class A Foam and Compressed Air Systems in structural fire suppression.
2. An explication de texte of William Langland's Piers PLowman, likely dated 1370--mid 1380s.

Finis coronat opus

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If you have basic Windows 11 (Home or Pro) you don't need ANY extra security. WD is about as good as it gets for domestic machines -- it's built on Ms's AZURE cloud security which is almost of military strength,

By all means use extra security if it gives you "peace of mind" - but as a technical solution it's really of no value any more. (Note - for Consumer / domestic situations --- enterprises, SME's etc have other issues to solve -- which is why they have high paid security consultants) -- but on domestic situations --forget all 3rd party A/V stuff -- written to solve C20 problems when Windows security was an absolute joke.

Cheers
jimbo

jimbo45 said:

If you have basic Windows 11 (Home or Pro) you don't need ANY extra security. WD is about as good as it gets for domestic machines -- it's built on Ms's AZURE cloud security which is almost of military strength,

By all means use extra security if it gives you "peace of mind" - but as a technical solution it's really of no value any more. (Note - for Consumer / domestic situations --- enterprises, SME's etc have other issues to solve -- which is why they have high paid security consultants) -- but on domestic situations --forget all 3rd party A/V stuff -- written to solve C20 problems when Windows security was an absolute joke.

Cheers
jimbo

Click to expand...

Thanks. I have been wondering about this. I am using Windows 11 Pro, and the built-in security program appears to be rather inclusive now, I am not engaged in any high security endeavors, etc., so shall take your advice not take any further steps in this area.

As a now retired fire chief, I had my own definition of "peace of mind," have I done everything possible to ensure the safety of the members of the department, as well as that of the community. If I could honestly tell myself that I had done so, then the obvious risks of handling risky situations was at an acceptable level.

As a totally unrelated aside, when I was leading wilderness canoe and backpacking trips for 12-14-year-old boys at one of the oldest summer camps in the U.S., long before I adopted an entirely new and unexpected life in the fire service, my concerns were basically the same. I have often pondered why I acted that way, and decided that it was a part of me that was simply there, and left it at that.

Not Myself said:

Ought I consider an in-place reinstall of 23H2

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To answer this question. That would not help to clean this up as a repair install does NOT affect user and application files. A repair install only affects system files.