Explorer.exe application error after bad crash


DoctorWho

Member
Local time
10:16 PM
Posts
31
OS
Windows 11
I was playing a game using the Xbox Game Pass app and the EA Play app. I couldn't connect to the EA server and had a bad crash where the applications froze and I couldn't even reboot.

I then forced a reboot by cutting the power, but after that I suddenly got a weird Bing Co-Pilot appearing on the taskbar for no apparent reason.

Then the real problem started, at random times when I restart or shut down, I get this error message:

"Explorer.exe application error: the instruction at <memory address> referenced memory at <memory address> could not be written."

I have tried multiple solutions to this, including a memory diagnostic, restarting Windows explorer, running DISM.exe or sfc scannow, but nothing has helped. The problem does go away usually after one of these steps, but seems to come back randomly.

Since nothing has really fixed this, and I am considering a total windows restore. Do you think this is a good idea?

Microsoft has suggested changing virtual memory or disabling fast startup, but this doesn't seem to really address what is causing this problem, seems to just cover up the issue, right?

Can anyone suggest anything? Do you think I should also re-install or delete the Xbox or EA App that started the problem, or do you not think this is part of the issue?

Thanks for any help.
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600X3D 6-Core Processor, 3301 Mhz, 6 Core(
    Motherboard
    MPG B550 GAMING PLUS (MS-7C56)
    Memory
    Installed Physical Memory (RAM) 32.0 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 Ti
This is caused by the latest Windows Cumulative update. Many users have reported the same error, me included. Uninstalling the update fixes it and you need to stop windows updates until a fix comes.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 7 5700X
    Motherboard
    ASUS Crosshair VII Hero
    Memory
    32GB 3600MHZ CL16
    Graphics Card(s)
    RTX3070TI
    Monitor(s) Displays
    LG27GP850-B
    Screen Resolution
    2560x1440
    PSU
    Corsair RM750x
    Case
    Fractal Design Meshify 2
    Cooling
    Noctua NH-D15s
    Keyboard
    ASUS Strix Flare
    Mouse
    Glorious Model D- Wireless
    Browser
    MS Edge
I updated a long time ago, didn't have any of these issues till this crash, so I have to assume it is related to the event that caused it, right?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600X3D 6-Core Processor, 3301 Mhz, 6 Core(
    Motherboard
    MPG B550 GAMING PLUS (MS-7C56)
    Memory
    Installed Physical Memory (RAM) 32.0 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 Ti
I updated a long time ago, didn't have any of these issues till this crash, so I have to assume it is related to the event that caused it, right?


Welcome to ElevenForum. Rest assured we allow no Daleks on this forum. :-)


Try System Restore. If that doesn't fix it, try a repair install with an In-Place Upgrade.




An In-Place Upgrade "compares" what is installed on the computer, with the Windows ISO image.
Then, it overwrites any corrupted Windows files, with clean copies from the ISO image.
This is how it "repairs" Windows while allowing you to keep your programs and personal files.




Here is the short version of the In-place upgrade tutorial...

DISABLE non-Microsoft:
a) antivirus software
b) firewall software
c) drive encryption software


Make a full OS backup with a program like Macrium Reflect or AOMEI Backupper Standard
Making a backup is optional, but always a smart move.
Macrium Reflect
AOMEI Backupper Standard (free)


Get the Windows 11 ISO (Option #2), and save it to your desktop...


Right click the ISO image and choose: MOUNT
Open File Explorer and you will see a new drive letter. It will "look" like a DVD optical drive.
Double click the new drive letter to open it.
Find setup.exe and double click it to start the in-place upgrade.

Choose the Keep personal files and apps option.

After it's all done... to UNmount the ISO image, right click the new drive letter and choose: EJECT.

The ONLY thing you will lose is some of your personalizations.
Your drivers, programs and data will be intact.









When you get the problem fixed... start using 3rd party backup software...

 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3593 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
Thanks, good idea about the system restore. Does a system restore cause any issues with applications or software I have installed recently?

Also, Microsoft has suggested I disable Fast Startup to fix the problem. Does that actually fix the program, or just mask the problem?

Finally, do you have any theories about why a bad shutdown would cause this particular error? And why does it happen seemingly at random?

Thanks for your help, beware the Daleks :)
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600X3D 6-Core Processor, 3301 Mhz, 6 Core(
    Motherboard
    MPG B550 GAMING PLUS (MS-7C56)
    Memory
    Installed Physical Memory (RAM) 32.0 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 Ti
This is caused by the latest Windows Cumulative update. Many users have reported the same error, me included. Uninstalling the update fixes it and you need to stop windows updates until a fix comes.

Can you tell me the date of the update?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600X3D 6-Core Processor, 3301 Mhz, 6 Core(
    Motherboard
    MPG B550 GAMING PLUS (MS-7C56)
    Memory
    Installed Physical Memory (RAM) 32.0 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 Ti
You mention you get the explorer.exe memory could not be written error on restart or shutdown.

Does this actually cause you any issues? I've had this error message twice now since the cumulative update from last week, both times when I was shutting down the PC. I've had no actual crashes at all when using the PC, purely the error message twice on the shutdown screen.

EDIT - I wonder if the crash with your game/EA app is actually unrelated to the explorer error. It might be that windows updated around that time and your hard reboot just coincided with it being installed, and it happened to be the same recent update that is causing the memory errors on shutdowns?
 

My Computer

System One

  • OS
    Windows 11
You might be right, but maybe not. Consider the following:

Tonight to fix the problem I did a System Restore from a restore point about 3 weeks ago, and it said it was successful, but then the computer would not restart, it got stuck in a loop failing over and over.

It tried to do Automatic Repair, couldn't repair, then I chose 2/16 as a Restore Point, which was the last Windows update, and it worked.

Is this an indication that I did indeed have some sort of serious Windows problem, or is it normal for System Restores to fail like this?

Originally when this problem first occurred I also could not restart when the EA app failed, which makes me think this is all connected.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600X3D 6-Core Processor, 3301 Mhz, 6 Core(
    Motherboard
    MPG B550 GAMING PLUS (MS-7C56)
    Memory
    Installed Physical Memory (RAM) 32.0 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 Ti
My system also have this error message while shutting down the PC hopefully it will be patched soon by Microsoft.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
This is a windows bug. Remove the pc gaming controller before you restart or shutdown your pc.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro latest
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    Msi b550 gaming gen3
    Memory
    32 gb 3200 mhz xmp (4x8)
    Graphics Card(s)
    msi rtx3060 8gb
    Sound Card
    sound blaster audigy fx
    Monitor(s) Displays
    Philips 222V8LA/00
    Screen Resolution
    1980x1080
    Hard Drives
    MX500 Crucial
    PSU
    corsair cv 750
    Case
    q-tech
    Cooling
    deepcool gammaxx 200t
    Keyboard
    k81 gigabyte force
    Mouse
    Viper V530
    Internet Speed
    100-10
    Browser
    Mozilla
    Antivirus
    Windows defender
  • Operating System
    windows 11 pro latest
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo T420
    CPU
    i5-2520M
    Memory
    8Gb ddr3 1333 mhz
    Graphics card(s)
    hd3000
    Sound Card
    on board
    Screen Resolution
    1366x768
    Hard Drives
    Team group lite 3d 240gb
    Internet Speed
    100-10
    Antivirus
    defender
Just for information, and support I've just started getting this, I restored an image from before the last round of updates and it was fine. After the updates i installed today I get the same message.

It does not seem to affect anything else so for now I'll leave it.
 

My Computer

System One

  • OS
    Windows 11 (Pro)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan Vengeance
    CPU
    i7 8700K
    Motherboard
    ROG Strix Z370F Gaming
    Memory
    16GB Corsair Vengeance
    Graphics Card(s)
    Nvidia 1070Ti
    Sound Card
    Onboard / Realtek
    Monitor(s) Displays
    BENQ GL2450
    Screen Resolution
    1920x1080
    Hard Drives
    1x Samsung 960 ProM=M.2 NVE 250GB
    1x Samsung SSD 860Pro SSD 250GB
    1x WD 2GB Spinner
    PSU
    Corsair 550w
    Case
    Fractual Mesh
    Cooling
    Corsair water cooling H100i v2
    Keyboard
    Microsoft keyboard and mouse combo
    Mouse
    Microsoft
    Browser
    Edge
    Antivirus
    Bitdefender
What about the failed System Restore, it said it was done successfully, but then the computer would not restart, isn't this an indication of a problem?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600X3D 6-Core Processor, 3301 Mhz, 6 Core(
    Motherboard
    MPG B550 GAMING PLUS (MS-7C56)
    Memory
    Installed Physical Memory (RAM) 32.0 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 Ti
I had the 23H2
update last night, that seemed to fix it.
 

My Computer

System One

  • OS
    Windows 11 (Pro)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan Vengeance
    CPU
    i7 8700K
    Motherboard
    ROG Strix Z370F Gaming
    Memory
    16GB Corsair Vengeance
    Graphics Card(s)
    Nvidia 1070Ti
    Sound Card
    Onboard / Realtek
    Monitor(s) Displays
    BENQ GL2450
    Screen Resolution
    1920x1080
    Hard Drives
    1x Samsung 960 ProM=M.2 NVE 250GB
    1x Samsung SSD 860Pro SSD 250GB
    1x WD 2GB Spinner
    PSU
    Corsair 550w
    Case
    Fractual Mesh
    Cooling
    Corsair water cooling H100i v2
    Keyboard
    Microsoft keyboard and mouse combo
    Mouse
    Microsoft
    Browser
    Edge
    Antivirus
    Bitdefender
I am having lots of errors after I did this System Restore:

1. I ran another sfc /scannow and it said my Windows files were corrupt
2. Simple things like MS Paint have been not working
3. Other games I installed now have corrupt files
4. Still having explorer.exe application errors

Is there anything I can do to help my computer recover from this System Restore and make sure things are back to normal?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600X3D 6-Core Processor, 3301 Mhz, 6 Core(
    Motherboard
    MPG B550 GAMING PLUS (MS-7C56)
    Memory
    Installed Physical Memory (RAM) 32.0 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 Ti
Okay, well still haven't been able to fix this error, I have tried everything suggested online except re-installing Windows.

Is there anyway to know if this error message is because of a certain issue? It would be nice to narrow this down.

Could this be related to virtual memory? Is it a windows issue? Is it related to something else.

If we could narrow it down, I'd know what to do next.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600X3D 6-Core Processor, 3301 Mhz, 6 Core(
    Motherboard
    MPG B550 GAMING PLUS (MS-7C56)
    Memory
    Installed Physical Memory (RAM) 32.0 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 Ti
Please forgive the multiple messages I have posted about this but I need to make progress on this.

I am not sure exactly what has caused this issue, either a bad crash of a game or something to do with Windows 11 but I am getting at random times:

"Explorer.exe application error: the instruction at <memory address> referenced memory at <memory address> could not be written."

I have tried multiple solutions to this, including a memory diagnostic, restarting Windows explorer, running DISM.exe or sfc scannow, disabling fast startup, a System restore, a hard drive check, but nothing has helped. The problem does go away sometimes after one of these steps, but seems to come back randomly.

The System Restore I tried seems to have made things even worse, and seems to have corrupted my Windows and other files.

This is a brand new computer, I cannot imagine that we have some memory issue all of a sudden. I cannot imagine the latest Windows update has caused this. This seems to have started when an EA Play game crashed and the computer would not restart.

Anyhow, I have tried everything, I am pretty lost at this point, I don't want to wipe everything out with a full windows restore, so any computer hope would be appreciated!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600X3D 6-Core Processor, 3301 Mhz, 6 Core(
    Motherboard
    MPG B550 GAMING PLUS (MS-7C56)
    Memory
    Installed Physical Memory (RAM) 32.0 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 Ti
This is a brand new computer, I cannot imagine that we have some memory issue all of a sudden. I cannot imagine the latest Windows update has caused this. This seems to have started when an EA Play game crashed and the computer would not restart.

Anyhow, I have tried everything, I am pretty lost at this point, I don't want to wipe everything out with a full windows restore, so any computer hope would be appreciated!
When you say you've tried everything, I do not know which of the troubleshooting steps that have been suggested to you in your multiple threads have been done.
To say new hardware can't cause a problem is ridiculuous. New hardware failing is common. If you built this sytem yourself, did you do the proper stress testing and monitoring on the hardware at the time of the build. There are a number of free tools available to you to test cpu, gpu, drive

The instruction at referenced memory is a RAM-related error. It can relate to bad physical ram, software conflicts, file corruption, as well as faulty hardware.
If you have done all the following things and none have resolved the issue, you will need to turn your attention to your hardware components.
1. turn off all overclocking
2. from command prompt as admin sfc /scannow See if it finds/fixes corrupted system files.(I saw that you did this)
3. clean boot. This error can be caused by software. This procedure can help you find which one. Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial (I DID NOT see that you did this)
4. repair install (I did see where you said you did this already)
5. Clean install with nothing but manufacturer drivers. Do not install any 3rd party apps. Run the machine as a virgin for several days.
Yes, I know you do not want to do this. No one does but sometime it's necessary.

If you get the error, you can look toward your hardware. It's possible cpu, mobo, ram, even your drive could cause the problem.
If you don't get the error, you know it was file corruption or software conflict of some sort and the clean install fixed it.
test ram --you can run Windows memory diagnostics but Memtest86 is better, a lot better. Run at least 4 passes while you sleep. Even ONE failure indicates bad ram.
MemTest86 - Official Site of the x86 Memory Testing Tool

If ram proves OK, use the tests I referenced above to test your other hardware.
Good luck. Hope someone else can give better advise.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
@glasskuter has given you some good advice. So had people in your other thread.
Making multiple threads isn’t helpful, it might make you feel better but it just confuses the issue.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3374
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Great message, I really appreciate your help. I personally have found the multiple threads to be helpful.

I have a couple of thoughts:

1. I am interested in doing a clean boot, but I am unsure how to interpret the results. Once it boots, what have I learned? Should I be looking in the taskbar for unusual processes that are running? Because this problem happens seemingly at random, will a successful clean boot tell me anything?

2. I think part of the confusion is that sfc /scannow and DISM.exe did reveal issues, but only after the System Restore, so I'm not sure if it really is an issue or just a problem with the restore I did.

3. I tend to think it is file corruption or a software conflict, since this whole problem started when Madden 24 crashed and disconnected me from the internet and I couldn't restart the computer successfully. Do you think uninstalling Madden could fix the issue?
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600X3D 6-Core Processor, 3301 Mhz, 6 Core(
    Motherboard
    MPG B550 GAMING PLUS (MS-7C56)
    Memory
    Installed Physical Memory (RAM) 32.0 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 Ti
Do you think uninstalling Madden could fix the issue?
What do you have to lose. I suggest Revo Uninstaller Free. Remove all leftover remnants Revo finds. There is a portable version and an installed version. Revo Uninstaller Free
sfc /scannow and DISM.exe did reveal issues,
But did it indicate the issues were fixed?
what have I learned?
It's explained in detail in the tutorial. Read it through so you'll know what it does and what to expect. Follow it step by step. A clean boot should ALWAYS be the first troubleshooting step if one suspects software conflict being a problem. For your particular intermittant issue, you have to give it time. Using clean boot as a troubleshooting tool is not always fast.

I'm going to go out on a limb here and say something I shouldn't. But IMO , from what I've read, you put this machine together, fired it up, and immediately loaded it up with games before the machine was fully tested. I'm willing to bet you over clocked it too.By doing this you compounded the problem and made troubleshooting much more difficult as your problem could be in multiple directions. That's why I suggested you put the machine back to square one with a clean install so you would have a better idea which way to jump.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

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