I have a DELL XPS 13 9310 laptop which only has 2 thunderbolt 4 ports so I wanted to connect it to my Alienware 38 Monitor AW3821DW but every hub I bought from Amazon didn't work at the advertised 4K/60 hz, only at 30 hz until I found this USB-Hub: https://www.amazon.ae/gp/product/B09CPJV3B4/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1
It is from a company called CableCreation and finally, it did work with my monitor and did support the 60hz refresh rate. It works perfectly fine but the issue with it is, if I shutdown my laptop, when I turn the laptop on again, the monitor detects no signal and stays in stand-by mode. I tried turning the monitor on and off but it still won't detect any signal until I unplug the hub from the Thunderbolt port then replug it in, the screen would work right away. Restarting the laptop does not have this problem it's only when waking up from a cold boot.
I tried disabling PCIe link power management in the power options but that didn't help
Any ideas?
PS: I do have an Apple USB-C to HDMI connector and that works perfectly fine even if I shutdown the laptop the issue with it is it has only 1 USB connection and the other thunderbolt port is occupied by the power adapter
It is from a company called CableCreation and finally, it did work with my monitor and did support the 60hz refresh rate. It works perfectly fine but the issue with it is, if I shutdown my laptop, when I turn the laptop on again, the monitor detects no signal and stays in stand-by mode. I tried turning the monitor on and off but it still won't detect any signal until I unplug the hub from the Thunderbolt port then replug it in, the screen would work right away. Restarting the laptop does not have this problem it's only when waking up from a cold boot.
I tried disabling PCIe link power management in the power options but that didn't help
Any ideas?
PS: I do have an Apple USB-C to HDMI connector and that works perfectly fine even if I shutdown the laptop the issue with it is it has only 1 USB connection and the other thunderbolt port is occupied by the power adapter
My Computers
-
At a glance
Windows 11 ProIntel Core Ultra 9 386HSamsung 32GB LPDDR5X 8533 RAMGeForce RTX 5070 Ti 12GB GDDR7- OS
- Windows 11 Pro
- Computer type
- Laptop
- Manufacturer/Model
- ASUS ROG Zephyrus G14 GU405AR
- CPU
- Intel Core Ultra 9 386H
- Motherboard
- ASUS
- Memory
- Samsung 32GB LPDDR5X 8533 RAM
- Graphics Card(s)
- GeForce RTX 5070 Ti 12GB GDDR7
- Sound Card
- 4-speaker (dual-force woofer) system with Smart Amplifier Technology, 2 Tweeters
- Monitor(s) Displays
- INNOCN GA27T1M 27' 1440p 320Hz Mini-LED Monitor
- Screen Resolution
- QHD (2560x1440)
- Hard Drives
- Samsung 990 Pro 4TB SSD
- PSU
- Rectangle Conn, 250W AC Adapter
- Cooling
- Thermal Grizzly Conductonaut + IETS GT600 Cooling Pad
- Keyboard
- ROG Strix Scope II 96 RX Wireless
- Mouse
- ROG Chakram X Origin
- Internet Speed
- 1 GBPS Down / 921 MBPS Up
- Browser
- Google Chrome
-
At a glance
Windows 11 EducationAMD Ryzen 9 27016GB LPDDR5X 7500 RAMnVIDIA GeForce RTX 5050 8GB GDDR7- Operating System
- Windows 11 Education
- Computer type
- Laptop
- Manufacturer/Model
- ASUS ROG Zephyrus G14 GA403UH
- CPU
- AMD Ryzen 9 270
- Memory
- 16GB LPDDR5X 7500 RAM
- Graphics card(s)
- nVIDIA GeForce RTX 5050 8GB GDDR7
- Sound Card
- Realtek
- Monitor(s) Displays
- 14' ROG Nebula Display 3K OLED 120Hz
- Screen Resolution
- 2880 x 1800
- Hard Drives
- Samsung 990 PRO 4TB SSD
- PSU
- Rectangle Conn, 200W AC Adapter
- Cooling
- Thermal Grizzly Conductonaut
- Mouse
- ASUS ROG Chakram X Origin Gaming Mouse
- Internet Speed
- 1 GBPS Down / 875 MBPS Up
- Browser
- Google Chrome
- Antivirus
- AVG Internet Security




