FileCrypt -> npsvctrig freezes computer, black screen, flashing white square


MartinKingHUN

New member
Local time
9:02 AM
Posts
1
OS
Windows 11
I started to experience freezes since I have this laptop.
The screen goes black, only a white square flashing occasionally.
I included the log collector results in my posts.
Sadly there is no BSOD, so minidump is not created. I also attach a video when I show the freeze. video
It will happen nearly any time, at most when I'm in a video call, but not exclusively.
 
Windows Build/Version
Windows 11 Home 22624.1391

Attachments

  • DESKTOP-87HN20S-(2023-03-12_17-53-07).zip
    1.1 MB · Views: 1

My Computer

System One

  • OS
    Windows 11
The logs were in a foreign language and could not be scanned.

From what could be seen there were no BSOD.

The moderator / administrator may be able to move the thread to the general forum.


The notebook had approximately 11 unexpected shutdowns and restarts.

These can come from manual power offs or spontaneously.

Report into the thread whether you've powered off due to hangs and freezes or whether the laptop shutdown and rebooted spontaneously.


The operating system is not a single language version.

If you can modify the language to English during the troubleshooting it may be possible for members to read the log files.






Code:
Az el§z§ rendszerleßllÝtßs (?2023. ?03. ?12. - 17:42:44) vßratlan volt.

A rendszer ˙gy indult ˙jra, hogy el§tte nem ßllt le megfelel§en.
Ez a hiba azÚrt fordulhatott el§, mert a rendszer nem vßlaszolt, ÷sszeomlott vagy vßratlanul megszűnt az energiaellßtßsa.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

Latest Support Threads

Back
Top Bottom