[FIX] KMODE_EXCEPTION_NOT_HANDLED BSOD on Windows 11 (Unsupported Hardware / 25H2)


D

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7:54 PM
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3
OS
Windows 11
Symptoms: Constant Blue Screen of Death every 5 minutes. WinDbg and BlueScreenView blame ntoskrnl.exe.
The Real Culprit: Outdated Intel Management Engine Interface (IMEI) driver.
  • My specific version: 11.0.0.1157 (Dated 07/07/2015)
The Fix:
  1. Open Device Manager.
  2. Find Intel(R) Management Engine Interface under "System devices."
  3. Right-click and select Disable device (or uninstall/update if a newer version is available from your manufacturer).
  4. Restart the computer.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/XPS
Posting so that someone else may not have the same lengthily issues that i had.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/XPS
ntoskrnl.exe may have other causes.

What troubleshooting steps were performed.

Posting a V2 share link may be useful for future viewers.


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My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Symptom: BSOD every 5 Minutes - it was an on going issue for months - I completely Re-Imaged my Computer - But this did not work. I keep my computer in SAFE MODE - until I could resolve the problem. Things I tried: Un-Installing every program not currently Needed, Same for APPs. Went to msconfig. Disabling about 70 % of the start up programs. Disabled startup Items. Researched on line to see if any one else had the same issues. Check in with ChatGPT for any solution it may have had. Updated all Drivers that needed to be updated. Finally there was a suggestion to use a Program Called "BlueScreenViewer" by Nirsoft and "WinDBG" by Microsoft. After researching these to apps I keep narrowing down the list. The first thing it pointed to was the NTOSKNL.EXE Driver - but that was a red herring - online research said this driver is a reporting driver not likely to cause a problem. Then when I disabled the Intel IME Driver all the BSOD Stopped. I tried different version of the Driver to no avail. Researched whether or not I needed the driver and the answer was NO. The conflict was between the BIOS and the IME Driver - Information said the Software would still do its job using the Bios but the IME Interface has a bug or issue that causes the Problem.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/XPS
Isnt this bug in preview/cumulative update i have seen this kmode bsod somewhere as known bug
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    -
    CPU
    4770k
    Motherboard
    Asus Maximus Formula VI
    Memory
    16 gb Kingston
    Graphics Card(s)
    2070 super
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