Fixing a HP laptop - very very slow


Tell them to buy a new Laptop in the most polite way you can think of.

Don't waste your time on old hardware trying to run Windows 11 or even Windows 10.

" I am not sure if this was purchased with win 10 or with win 11."

Very unlikely, more like Vista, at best Windows 7/8.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
I will install a new SSD and report back when it is done.
Also a Scan of the hard drive revealed no errors and a defrag was done.
I'm sure the HDD is a slow 5400 RPM drive. This will decrease the laptops speed dramatically.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1
  • At a glance

    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
An SSD will make a big difference - and a clean install probably will as well. I'd also clean install Windows 11. It's no slower than 10 and maybe even slightly faster. How full is the current disk? That can slow things up too. SSD's are quite cheap now so getting one bigger than you need can be worth it. I believe they perform better the more free space there is. Someone may correct me on that as not sure where I heard it a long time ago, but the more free space, it's supposed to make the ssd that bit faster apparently.
 

My Computers My Computers

  • At a glance

    Windows 11 Home 25H2Core i5-1035G132gb
    OS
    Windows 11 Home 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3606sa
    CPU
    Core i5-1035G1
    Memory
    32gb
    Hard Drives
    Samsung 870 evo sata ssd
    Cooling
    Could be better
    Internet Speed
    50 mbps Starlink
    Browser
    Firefox
    Other Info
    Originally came installed with a 500gb H10 Optane ssd
  • At a glance

    Windows 11 HomeIntel Core i5-1035G116gb
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion ce3606sa
    CPU
    Intel Core i5-1035G1
    Memory
    16gb
    Hard Drives
    Hynix Gold P31 2TB
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Antivirus
    Defender
An SSD will make a big difference - and a clean install probably will as well. I'd also clean install Windows 11. It's no slower than 10 and maybe even slightly faster. How full is the current disk? That can slow things up too. SSD's are quite cheap now so getting one bigger than you need can be worth it. I believe they perform better the more free space there is. Someone may correct me on that as not sure where I heard it a long time ago, but the more free space, it's supposed to make the ssd that bit faster apparently.
When it comes to my SSDs I keep the used space as low as I can. I've never come close but I will not go over 80%. Before I would allow my drive to get that full I would unallot 10% or more of the drive space to allow for over provisioning.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1
  • At a glance

    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
I Don't hear the word "Defrag" much any more! That may have been a necessary thing to do to an old HD, to keep it running efficiently, but we don't Defrag an SSD. Don't even think about it. There is built in logic to take care of where everything is put.
With the old HD's, I developed the routine to clean out every piece of junk that windows and the browsers could create. And that was nothing complicated, just a simple DOS Batch File.

For years, as a working Computer Tech, my speciallity has been efficiency and performance.
I always loved hearing "Dang! It didn't run that fast when it was new!" from my customers.

So when anyone says, "it's running SO Slow!" I just want to say, "Bring it on down here, and I'll fix that for you".
If you have a PC with limited resources, the secret is to limit the work load you put on it. Then tweak it out, for maximum performance.
If a PC is having trouble with the Full Blown version of Windows 11, or instance, there are lighter alternatives. We all know about Lite Beer, or Lite Sodas, well.....there are Lite versions of Windows too.

Nuff said,
TM :cool:
 
I Don't hear the word "Defrag" much any more!
I remember watching the programs graphics of the files being moved around. We've come a long way since then. :-)
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1
  • At a glance

    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
I used to just love running that old Defrag. Yes, watching those little blocks of data moving around was a real blast. :roflmao:

"Running SO Slow!" could also be an overload of "Crap". That is, .tmp files, and Temporary Internet Files created by the Browsers. There is no built in, Automatic, removal of those things, and most of the Cleanup programs that I've seen won't remove those either. Even Windows Cleanup just ignores them.
So, in defense of my own systems, I wrote a Batch File to remove every bit of Garbage that I could find.
Some of it, is pretty well hidden. That was about a year ago, and I'm still finding new places where junk files hide. Every time I find a new hiding place for junk files, I add that location to my Cleanup.bat program.

The most junk my batch file deleted in just one day, was 340K files.
In the old days, I'd run a Defrag after such a cleaning, but with my SSD, I don't have to worry about it.
Firmware in the SSD takes care of it.

TM :cool:
 
At the risk of treading on toes....... if you want a top to bottom, side to side, cleaning try Privazer. Have seen nothing like it tbh. It cleans nooks and crannies I'd never even HEARD of and I've been doing this stuff since XP.

Free PC cleaner & Privacy tool <-------- Link to it here
 

My Computer My Computer

At a glance

Win11Ryzen 7 6800H32GB DDR5 G Skill RipjawsGeforce RTX 3050
OS
Win11
Computer type
Laptop
Manufacturer/Model
Asus
CPU
Ryzen 7 6800H
Memory
32GB DDR5 G Skill Ripjaws
Graphics Card(s)
Geforce RTX 3050
Monitor(s) Displays
144 Hz
Screen Resolution
1920x1080
Hard Drives
Micron 2400 512gb ssd
Case
Absolutely beautiful lol
Mouse
Logitech 305
Browser
Edge/Firefox
Antivirus
Windows Defender
4GB ram is barely enough for modern browsers. You need at least 8GB for a functional OS.

Upgrade the ram to 8GB and convert the hard drive to an ssd and you will see a noticeable improvement.

I also suggest reinstalling windows and wiping everything out (after backing up their data of course)

Stay away from software "cleaners". Just use disk cleanup.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 7 5700 X3D64 GB DDR4 3600mhz Gskill Ripjaws VRTX 4070 Super , 12GB VRAM Asus EVO Overclock
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    4TB Western Digital nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Keyboard
    Logitech G213
    Mouse
    Logitech G203
    Internet Speed
    1.2gbps Fiber 😎
  • At a glance

    Chrome OSIntel Pentium Quad Core4GB LPDDR4
    Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc

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