Game won't start after disconnecting external display

Hi all,

I recently bought a new laptop: HP Victus Win 11 (22H2, 22621.1555) laptop, Nvidia Rtx 3060.
The laptop is connected to a Samsung TV (60hz refresh rate, 1920x1080) over Hdmi.

As a long-time PlayStation owner, I'm not very familiar with playing games on PC.
Recently I bought Cyberpunk 2077, which was on sale, from the Epic store and installed it while the external display was active.
The game works fine, except I couldn't get the desired FPS.

Today I wanted to check if I could get a higher FPS by using the laptop's own monitor (140+ Hz refresh rate).

Desktop right click > Display Settings > "Show only on 1": this disconnected from the external display (TV) and the laptop's own display got active.

But afterward, Cyberpunk 2077 wouldn't launch.

I was able to solve this issue by doing the following steps:
- chose "Extend these displays" from Display Settings
- launched the game, which started fine on the external display (Display #2)
- dragged the game's "Launcher" window to Display #1 (= the laptop's own monitor)
- chose "Show only on 1" so that Display #2 disconnected again.

After launching the game on the laptop's own monitor there was another problem: the mouse pointer was lagging a lot!
Also, I wasn't able to change the resolution, clicking on any setting didn't work at all.

How can I make Windows (and the game) automatically recognize which display is currently active and also fix the mouse lag issue?

Any help is appreciated.

Hello @Wolf359 ...and welcome to ElevenForum.



If you haven't already done so...

In Nvidia Control Panel... right click the laptop screen and set it as "Primary"
Then in Win 11 settings, choose " Extend these displays".






Other than that I don't know what to suggest.
It's how I have mine set up, and any window seems to work on either screen.
(Wherever I drag the window to).

Hi @Ghot,

thanks for the quick reply.

The Windows display settings screen is easier to understand, but the Nvidia screen does not show the primary display at all:



It only shows my Samsung TV.

I figured maybe it was because I changed from "Show only on 2" to "Extend these displays", maybe the Nvidia settings aren't up to date, so I restarted the laptop, but the Nvidia settings still don't show the primary (laptop) display.

Also, clicking "Identify" in Windows display settings shows the "1" and "2" correctly, but when I choose Display > "Identify displays" in Nvidia settings I only get a "1" on *both* displays (which are currently active / "extending").

@Wolf359

That may be a laptop only thing.
I'm on a desktop. Maybe on a laptop the laptop display is always Primary?

Maybe try "Duplicate these displays". It's the only one left.

The good thing is that Nvidia sees my rather old (> 10 years) Samsung TV. I'd be more worried if it was the other way around.

I just tried the "Duplicate" setting but the result is the same.

I guess you're right about the laptop monitor not showing up in settings.

So I changed back to "Show only on 1" and unplugged the Hdmi cable from the laptop. The Nvidia settings changed to :



So far so good, but when trying to start the game I get these entries in the Epic games launcher log files:

[2023.04.15-00.17.32:766][788]LogRunningAppService: Display: New foreground app C:/Program Files/Epic Games/Cyberpunk2077/
[2023.04.15-00.17.32:766][788]LogRunningAppPresenceHandler: Display: Setting override presence for C:/Program Files/Epic Games/Cyberpunk2077/ (PresenceId=77f2b98e2cef40c8a743d5a8ef420e47)
[2023.04.15-00.17.32:870][794]LogWebView: Missing queryFn

Maybe an Epic games launcher bug (?).

Wolf359 said:

The good thing is that Nvidia sees my rather old (> 10 years) Samsung TV. I'd be more worried if it was the other way around.

I just tried the "Duplicate" setting but the result is the same.

I guess you're right about the laptop monitor not showing up in settings.

So I changed back to "Show only on 1" and unplugged the Hdmi cable from the laptop. The Nvidia settings changed to :


So far so good, but when trying to start the game I get these entries in the Epic games launcher log files:

[2023.04.15-00.17.32:766][788]LogRunningAppService: Display: New foreground app C:/Program Files/Epic Games/Cyberpunk2077/
[2023.04.15-00.17.32:766][788]LogRunningAppPresenceHandler: Display: Setting override presence for C:/Program Files/Epic Games/Cyberpunk2077/ (PresenceId=77f2b98e2cef40c8a743d5a8ef420e47)
[2023.04.15-00.17.32:870][794]LogWebView: Missing queryFn

Maybe an Epic games launcher bug (?).

Click to expand...

I just don't know for sure. I've never used a laptop. I'm definitely a desktop person.
Just give it some time... there's plenty of folks on here that do use laptops.
I'm sorry I couldn't be more help.

I miss the easiness of PlayStation already
Will try my luck on the Epic games forum as well.

Anyway, thanks for taking the time.