I purchased the Geekom Mini IT 11 the end of December 2023. (12/30/23)
I had started to set it up, but unfortunately, there were a lot of health issues that started popping up in my immediate family, along with a few deaths. Then I started having health issues that needed to be dealt with so I never got back around to turning my Geekom Mini IT 11 back on until this morning. The unit will turn on (the light comes on for the power button) and the fan will start but then the fan stops and after a short period of time it will briefly start and then stop again. The power light remains on, but nothing else happens and I eventually have to hit the power button to shut it off.
I shut the unit down properly the last time I even had any opportunity to turn it on and it worked fine at that time, but now I can not get it to work. I didn't even get a chance to do the update from Windows 11 version 21H2 (OS build 22000.2538) to Windows 11 23H2 yet. No updates were installed yet on that pc and I was just learning my way around the new operating system at that time when the #### hit the fan with all sorts of family health and a few deaths
The information on my pc is as follows
Product Name: Mini PC
Model : GM11i7T
CPU : INTEL CORE i7-11390H
DDR4 : SO-DIMM 32GB
SSD : M.S 1TB
Why won't my pc run / work and can someone please be so kind as to tell me or give me suggestions on how to fix this issue or have I gotten a complete piece of junk and wasted my money on this pc?
Thank You So Very Much
I had started to set it up, but unfortunately, there were a lot of health issues that started popping up in my immediate family, along with a few deaths. Then I started having health issues that needed to be dealt with so I never got back around to turning my Geekom Mini IT 11 back on until this morning. The unit will turn on (the light comes on for the power button) and the fan will start but then the fan stops and after a short period of time it will briefly start and then stop again. The power light remains on, but nothing else happens and I eventually have to hit the power button to shut it off.
I shut the unit down properly the last time I even had any opportunity to turn it on and it worked fine at that time, but now I can not get it to work. I didn't even get a chance to do the update from Windows 11 version 21H2 (OS build 22000.2538) to Windows 11 23H2 yet. No updates were installed yet on that pc and I was just learning my way around the new operating system at that time when the #### hit the fan with all sorts of family health and a few deaths

The information on my pc is as follows
Product Name: Mini PC
Model : GM11i7T
CPU : INTEL CORE i7-11390H
DDR4 : SO-DIMM 32GB
SSD : M.S 1TB
Why won't my pc run / work and can someone please be so kind as to tell me or give me suggestions on how to fix this issue or have I gotten a complete piece of junk and wasted my money on this pc?
Thank You So Very Much
- Windows Build/Version
- version 21H2 (OS build 22000.2538)
My Computer
System One
-
- OS
- windows 11
- Computer type
- PC/Desktop
- Manufacturer/Model
- geekom mini IT11
- CPU
- 11th Gen Intel Core i7-11390H (4 Cores, 8 Threads, 12M
- Memory
- 32GB dual channel (DDR4)
- Graphics Card(s)
- Intel® Iris® Xe
- Monitor(s) Displays
- HP S2031
- Hard Drives
- 1TB SSD