Getting the below error in the Event viewer. This error causes my laptop to crash and reboot.


P

PAC3

Member
Local time
10:17 PM
Posts
18
OS
Windows 11
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID

Windows.SecurityCenter.WscCloudBackupProvider

and APPID

Unavailable

to the user DESKTOP-EQ37299\mr5k SID (S-1-5-21-179706089-2234569557-116954901-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Any idea how to fix this error ? Thanks
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.5...12 GBIntel® Iris® Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Yoga C940-14IIL Laptop (ideapad) - Type 81Q9 - serial # - PF28R8JK
CPU
Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Motherboard
Core i7-1065G7 4 8 1.3GHz 3.9GHz 8MB LPDDR4-3733 Intel® Iris® Plus Graphics
Memory
12 GB
Graphics Card(s)
Intel® Iris® Plus Graphics
Sound Card
High Definition (HD) Audio, Realtek® ALC3306 codec Speakers Stereo speakers, 2W x2 (woofers), 2W x2 (tweeters), optimized with Dolby Atmos®
Monitor(s) Displays
8.0" FHD (1920 x 1200) IPS, touchscreen, 350 nits
Screen Resolution
FHD (1920x1080)
Hard Drives
1 at 500 GB
PSU
Power Adapter[1] 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz, 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz
Case
metal
Cooling
Could not find any info on this
Keyboard
Logi wireless
Mouse
Logitech
Internet Speed
400 MB
Browser
Chrome
Antivirus
Microsoft defender
Other Info
Processor - MediaTek® Helio P22T Processor (8 Cores, 4x A53 @2.3 GHz + 4x A53 @1.8 GHz)
WIFI - 802.11 a/b/g/n/ac & Bluetooth® 5.0
Battery - 1 Cell Li-Polymer 5000mA/Hr
Welcome to the forum.
First, please fill out the entire system specs section of your forum profile making sure your version and build of windows is listed, the full model of your Yoga and cpu info. We need to know what hardware you are working with.

Use the instructions here to gather your log files that should have info about the crash. BSOD - Posting Instructions
Put all logfiles into a folder, zip the folder, upload zipped folder to any cloud provider ad post a SHARED link to the folder in this thread. @zbook or one of the others experienced in reading logfiles will get back with you.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Thanks. I will get that updated.
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.5...12 GBIntel® Iris® Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Yoga C940-14IIL Laptop (ideapad) - Type 81Q9 - serial # - PF28R8JK
CPU
Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Motherboard
Core i7-1065G7 4 8 1.3GHz 3.9GHz 8MB LPDDR4-3733 Intel® Iris® Plus Graphics
Memory
12 GB
Graphics Card(s)
Intel® Iris® Plus Graphics
Sound Card
High Definition (HD) Audio, Realtek® ALC3306 codec Speakers Stereo speakers, 2W x2 (woofers), 2W x2 (tweeters), optimized with Dolby Atmos®
Monitor(s) Displays
8.0" FHD (1920 x 1200) IPS, touchscreen, 350 nits
Screen Resolution
FHD (1920x1080)
Hard Drives
1 at 500 GB
PSU
Power Adapter[1] 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz, 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz
Case
metal
Cooling
Could not find any info on this
Keyboard
Logi wireless
Mouse
Logitech
Internet Speed
400 MB
Browser
Chrome
Antivirus
Microsoft defender
Other Info
Processor - MediaTek® Helio P22T Processor (8 Cores, 4x A53 @2.3 GHz + 4x A53 @1.8 GHz)
WIFI - 802.11 a/b/g/n/ac & Bluetooth® 5.0
Battery - 1 Cell Li-Polymer 5000mA/Hr
Hi. I made all the updates I could to my profile and created the zip file and uploaded it. Thanks
 

Attachments

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.5...12 GBIntel® Iris® Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Yoga C940-14IIL Laptop (ideapad) - Type 81Q9 - serial # - PF28R8JK
CPU
Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Motherboard
Core i7-1065G7 4 8 1.3GHz 3.9GHz 8MB LPDDR4-3733 Intel® Iris® Plus Graphics
Memory
12 GB
Graphics Card(s)
Intel® Iris® Plus Graphics
Sound Card
High Definition (HD) Audio, Realtek® ALC3306 codec Speakers Stereo speakers, 2W x2 (woofers), 2W x2 (tweeters), optimized with Dolby Atmos®
Monitor(s) Displays
8.0" FHD (1920 x 1200) IPS, touchscreen, 350 nits
Screen Resolution
FHD (1920x1080)
Hard Drives
1 at 500 GB
PSU
Power Adapter[1] 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz, 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz
Case
metal
Cooling
Could not find any info on this
Keyboard
Logi wireless
Mouse
Logitech
Internet Speed
400 MB
Browser
Chrome
Antivirus
Microsoft defender
Other Info
Processor - MediaTek® Helio P22T Processor (8 Cores, 4x A53 @2.3 GHz + 4x A53 @1.8 GHz)
WIFI - 802.11 a/b/g/n/ac & Bluetooth® 5.0
Battery - 1 Cell Li-Polymer 5000mA/Hr
Issue is addressed online but difficult to understand (for me). May want to google.

Any info available in Windows Reliability Monitor ? If issue persists, may want to consider a Reset or In Place Repair. Tutorials available above
 

My Computer My Computer

At a glance

Win11 Ver 25H2 26200.6899Intel i58gb
OS
Win11 Ver 25H2 26200.6899
Computer type
Laptop
Manufacturer/Model
Dell
CPU
Intel i5
Memory
8gb
Screen Resolution
1920x1080
Hard Drives
256gb
Browser
Firefox
Antivirus
Windows Defender
PAC3 said:
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID

Windows.SecurityCenter.WscCloudBackupProvider

and APPID

Unavailable

to the user DESKTOP-EQ37299\mr5k SID (S-1-5-21-179706089-2234569557-116954901-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Any idea how to fix this error ? Thanks
Click to expand...
That's just a generic Warning. Pretty sure that didn't crash your System.

You don't have any Crash Dumps either.

My guess - it's probably cause of some of the Crapware you have installed:

Advanced SystemCare 18.0.1 IObit 20241014
Avast Update Helper 1.8.1697.6 AVAST Software 20240720
Driver Booster 12 12.0.0 IObit 20240927
Elevated Installer 7.24.0.0 Garmin Ltd or its subsidiaries 20241106
Garmin Express 7.24.0.0 Garmin Ltd or its subsidiaries
Garmin Express 7.24.0.0 Garmin Ltd or its subsidiaries 20241106
Google Chrome 131.0.6778.140 Google LLC 20241212
Intel(R) Chipset Device Software 10.1.18019.8144 Intel(R) Corporation
IObit Malware Fighter 11 11.4.0.1360 IObit 20240905
IObit Software Updater 7.1.1.21 IObit 20240913
IObit Uninstaller 13 13.6.0.5 IObit

Would reset Windows and stick to official drivers (only for GPU would use the latest drivers from Intel).
 

My Computer My Computer

At a glance

WinDOS 25H2Intel & AMDSO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-26...nVidia RTX 2060 6GB Mobile GPU (TU106M)
OS
WinDOS 25H2
Computer type
Laptop
CPU
Intel & AMD
Memory
SO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-2666 (2 x 8 GB) 1329MHz (19-19-19-43)
Graphics Card(s)
nVidia RTX 2060 6GB Mobile GPU (TU106M)
Sound Card
Onbord Realtek ALC1220
Screen Resolution
1920 x 1080
Hard Drives
1x Samsung PM981 NVMe PCIe M.2 512GB / 1x Seagate Expansion ST1000LM035 1TB
Thanks. How would I reset windows ?
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.5...12 GBIntel® Iris® Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Yoga C940-14IIL Laptop (ideapad) - Type 81Q9 - serial # - PF28R8JK
CPU
Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Motherboard
Core i7-1065G7 4 8 1.3GHz 3.9GHz 8MB LPDDR4-3733 Intel® Iris® Plus Graphics
Memory
12 GB
Graphics Card(s)
Intel® Iris® Plus Graphics
Sound Card
High Definition (HD) Audio, Realtek® ALC3306 codec Speakers Stereo speakers, 2W x2 (woofers), 2W x2 (tweeters), optimized with Dolby Atmos®
Monitor(s) Displays
8.0" FHD (1920 x 1200) IPS, touchscreen, 350 nits
Screen Resolution
FHD (1920x1080)
Hard Drives
1 at 500 GB
PSU
Power Adapter[1] 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz, 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz
Case
metal
Cooling
Could not find any info on this
Keyboard
Logi wireless
Mouse
Logitech
Internet Speed
400 MB
Browser
Chrome
Antivirus
Microsoft defender
Other Info
Processor - MediaTek® Helio P22T Processor (8 Cores, 4x A53 @2.3 GHz + 4x A53 @1.8 GHz)
WIFI - 802.11 a/b/g/n/ac & Bluetooth® 5.0
Battery - 1 Cell Li-Polymer 5000mA/Hr
If I reset windows, can I keep my files and programs ?
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.5...12 GBIntel® Iris® Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Yoga C940-14IIL Laptop (ideapad) - Type 81Q9 - serial # - PF28R8JK
CPU
Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Motherboard
Core i7-1065G7 4 8 1.3GHz 3.9GHz 8MB LPDDR4-3733 Intel® Iris® Plus Graphics
Memory
12 GB
Graphics Card(s)
Intel® Iris® Plus Graphics
Sound Card
High Definition (HD) Audio, Realtek® ALC3306 codec Speakers Stereo speakers, 2W x2 (woofers), 2W x2 (tweeters), optimized with Dolby Atmos®
Monitor(s) Displays
8.0" FHD (1920 x 1200) IPS, touchscreen, 350 nits
Screen Resolution
FHD (1920x1080)
Hard Drives
1 at 500 GB
PSU
Power Adapter[1] 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz, 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz
Case
metal
Cooling
Could not find any info on this
Keyboard
Logi wireless
Mouse
Logitech
Internet Speed
400 MB
Browser
Chrome
Antivirus
Microsoft defender
Other Info
Processor - MediaTek® Helio P22T Processor (8 Cores, 4x A53 @2.3 GHz + 4x A53 @1.8 GHz)
WIFI - 802.11 a/b/g/n/ac & Bluetooth® 5.0
Battery - 1 Cell Li-Polymer 5000mA/Hr
Please perform the following steps:



1) Run Tuneup plus > post a share link

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums





2) Create a new restore point:

Create System Restore Point in Windows 10





3) Run Sea Tools Long generic test (all drives) > post images or share links

https://www.seagate.com/content/dam...ds/seatools/_shared/downloads/100869623_B.pdf

https://www.seagate.com/content/dam...shared/downloads/SeaToolsWindowsInstaller.exe




4) Run HD Tune (all drives) (run an old version so that it produces results for the whole drive)
HD Tune website
a) Health
b) Full error scan




5) Open administrative command prompt and copy and paste:

chkdsk /b /v

Run these chkdsk switches on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

Make sure that the windows drive runs overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.




6) After completing all chkdsk /b /v run:

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-chkdskfromevent.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums





Make sure that this runs only after the prior three steps for each drive.


7) Run HD Sentinel (all drives) > post images or share links (do not run until posting results for each steps 5, 6, 7 and 8)

Hard Disk Sentinel - HDD health and temperature monitoring
a) Overview
b) Temperature
c) SMART



8) Please make sure that all of the above steps are performed in sequence

These steps / tests can be performed overnight while sleeping:

a) Sea Tools Long generic test
b) HD Tune Full error scan
c) Chkdsk /b /v
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Thanks a lot for your help. I will follow your instructions.
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.5...12 GBIntel® Iris® Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Yoga C940-14IIL Laptop (ideapad) - Type 81Q9 - serial # - PF28R8JK
CPU
Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Motherboard
Core i7-1065G7 4 8 1.3GHz 3.9GHz 8MB LPDDR4-3733 Intel® Iris® Plus Graphics
Memory
12 GB
Graphics Card(s)
Intel® Iris® Plus Graphics
Sound Card
High Definition (HD) Audio, Realtek® ALC3306 codec Speakers Stereo speakers, 2W x2 (woofers), 2W x2 (tweeters), optimized with Dolby Atmos®
Monitor(s) Displays
8.0" FHD (1920 x 1200) IPS, touchscreen, 350 nits
Screen Resolution
FHD (1920x1080)
Hard Drives
1 at 500 GB
PSU
Power Adapter[1] 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz, 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz
Case
metal
Cooling
Could not find any info on this
Keyboard
Logi wireless
Mouse
Logitech
Internet Speed
400 MB
Browser
Chrome
Antivirus
Microsoft defender
Other Info
Processor - MediaTek® Helio P22T Processor (8 Cores, 4x A53 @2.3 GHz + 4x A53 @1.8 GHz)
WIFI - 802.11 a/b/g/n/ac & Bluetooth® 5.0
Battery - 1 Cell Li-Polymer 5000mA/Hr
Tune up file
 

Attachments

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.5...12 GBIntel® Iris® Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Yoga C940-14IIL Laptop (ideapad) - Type 81Q9 - serial # - PF28R8JK
CPU
Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Motherboard
Core i7-1065G7 4 8 1.3GHz 3.9GHz 8MB LPDDR4-3733 Intel® Iris® Plus Graphics
Memory
12 GB
Graphics Card(s)
Intel® Iris® Plus Graphics
Sound Card
High Definition (HD) Audio, Realtek® ALC3306 codec Speakers Stereo speakers, 2W x2 (woofers), 2W x2 (tweeters), optimized with Dolby Atmos®
Monitor(s) Displays
8.0" FHD (1920 x 1200) IPS, touchscreen, 350 nits
Screen Resolution
FHD (1920x1080)
Hard Drives
1 at 500 GB
PSU
Power Adapter[1] 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz, 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz
Case
metal
Cooling
Could not find any info on this
Keyboard
Logi wireless
Mouse
Logitech
Internet Speed
400 MB
Browser
Chrome
Antivirus
Microsoft defender
Other Info
Processor - MediaTek® Helio P22T Processor (8 Cores, 4x A53 @2.3 GHz + 4x A53 @1.8 GHz)
WIFI - 802.11 a/b/g/n/ac & Bluetooth® 5.0
Battery - 1 Cell Li-Polymer 5000mA/Hr
Long generic test passed
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.5...12 GBIntel® Iris® Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Yoga C940-14IIL Laptop (ideapad) - Type 81Q9 - serial # - PF28R8JK
CPU
Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Motherboard
Core i7-1065G7 4 8 1.3GHz 3.9GHz 8MB LPDDR4-3733 Intel® Iris® Plus Graphics
Memory
12 GB
Graphics Card(s)
Intel® Iris® Plus Graphics
Sound Card
High Definition (HD) Audio, Realtek® ALC3306 codec Speakers Stereo speakers, 2W x2 (woofers), 2W x2 (tweeters), optimized with Dolby Atmos®
Monitor(s) Displays
8.0" FHD (1920 x 1200) IPS, touchscreen, 350 nits
Screen Resolution
FHD (1920x1080)
Hard Drives
1 at 500 GB
PSU
Power Adapter[1] 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz, 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz
Case
metal
Cooling
Could not find any info on this
Keyboard
Logi wireless
Mouse
Logitech
Internet Speed
400 MB
Browser
Chrome
Antivirus
Microsoft defender
Other Info
Processor - MediaTek® Helio P22T Processor (8 Cores, 4x A53 @2.3 GHz + 4x A53 @1.8 GHz)
WIFI - 802.11 a/b/g/n/ac & Bluetooth® 5.0
Battery - 1 Cell Li-Polymer 5000mA/Hr
Both HD scans
 

Attachments

  • HD tune-full error scan-21-December-2024_07-49.webp
    HD tune-full error scan-21-December-2024_07-49.webp
    44.2 KB · Views: 1
  • HD tune-health-21-December-2024_07-36.webp
    HD tune-health-21-December-2024_07-36.webp
    40.3 KB · Views: 1

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.5...12 GBIntel® Iris® Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Yoga C940-14IIL Laptop (ideapad) - Type 81Q9 - serial # - PF28R8JK
CPU
Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Motherboard
Core i7-1065G7 4 8 1.3GHz 3.9GHz 8MB LPDDR4-3733 Intel® Iris® Plus Graphics
Memory
12 GB
Graphics Card(s)
Intel® Iris® Plus Graphics
Sound Card
High Definition (HD) Audio, Realtek® ALC3306 codec Speakers Stereo speakers, 2W x2 (woofers), 2W x2 (tweeters), optimized with Dolby Atmos®
Monitor(s) Displays
8.0" FHD (1920 x 1200) IPS, touchscreen, 350 nits
Screen Resolution
FHD (1920x1080)
Hard Drives
1 at 500 GB
PSU
Power Adapter[1] 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz, 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz
Case
metal
Cooling
Could not find any info on this
Keyboard
Logi wireless
Mouse
Logitech
Internet Speed
400 MB
Browser
Chrome
Antivirus
Microsoft defender
Other Info
Processor - MediaTek® Helio P22T Processor (8 Cores, 4x A53 @2.3 GHz + 4x A53 @1.8 GHz)
WIFI - 802.11 a/b/g/n/ac & Bluetooth® 5.0
Battery - 1 Cell Li-Polymer 5000mA/Hr
Please see the instructions:


3) Run Sea Tools Long generic test (all drives) > post images or share links


4) Run HD Tune (all drives) (run an old version so that it produces results for the whole drive)
HD Tune website
a) Health
b) Full error scan





When available > post images or share links

Sea Tools Long generic test (all drives)

HD Tune (all drives) (run an old version so that it produces results for the whole drive)

a) Health
b) Full error scan
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Sea Tools Long generic test (all drives). See attached.
Also HD tune for Health and Full error scan. See attached
 

Attachments

  • HD tune-health-21-December-2024_07-36.webp
    HD tune-health-21-December-2024_07-36.webp
    40.3 KB · Views: 1
  • HD tune-full error scan-22-December-2024_06-07.webp
    HD tune-full error scan-22-December-2024_06-07.webp
    89 KB · Views: 1
  • Full generic scan.txt
    Full generic scan.txt
    19 bytes · Views: 1

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.5...12 GBIntel® Iris® Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Yoga C940-14IIL Laptop (ideapad) - Type 81Q9 - serial # - PF28R8JK
CPU
Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Motherboard
Core i7-1065G7 4 8 1.3GHz 3.9GHz 8MB LPDDR4-3733 Intel® Iris® Plus Graphics
Memory
12 GB
Graphics Card(s)
Intel® Iris® Plus Graphics
Sound Card
High Definition (HD) Audio, Realtek® ALC3306 codec Speakers Stereo speakers, 2W x2 (woofers), 2W x2 (tweeters), optimized with Dolby Atmos®
Monitor(s) Displays
8.0" FHD (1920 x 1200) IPS, touchscreen, 350 nits
Screen Resolution
FHD (1920x1080)
Hard Drives
1 at 500 GB
PSU
Power Adapter[1] 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz, 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz
Case
metal
Cooling
Could not find any info on this
Keyboard
Logi wireless
Mouse
Logitech
Internet Speed
400 MB
Browser
Chrome
Antivirus
Microsoft defender
Other Info
Processor - MediaTek® Helio P22T Processor (8 Cores, 4x A53 @2.3 GHz + 4x A53 @1.8 GHz)
WIFI - 802.11 a/b/g/n/ac & Bluetooth® 5.0
Battery - 1 Cell Li-Polymer 5000mA/Hr
Attached is the Chkdsk /b /v results
 

Attachments

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.5...12 GBIntel® Iris® Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Yoga C940-14IIL Laptop (ideapad) - Type 81Q9 - serial # - PF28R8JK
CPU
Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Motherboard
Core i7-1065G7 4 8 1.3GHz 3.9GHz 8MB LPDDR4-3733 Intel® Iris® Plus Graphics
Memory
12 GB
Graphics Card(s)
Intel® Iris® Plus Graphics
Sound Card
High Definition (HD) Audio, Realtek® ALC3306 codec Speakers Stereo speakers, 2W x2 (woofers), 2W x2 (tweeters), optimized with Dolby Atmos®
Monitor(s) Displays
8.0" FHD (1920 x 1200) IPS, touchscreen, 350 nits
Screen Resolution
FHD (1920x1080)
Hard Drives
1 at 500 GB
PSU
Power Adapter[1] 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz, 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz
Case
metal
Cooling
Could not find any info on this
Keyboard
Logi wireless
Mouse
Logitech
Internet Speed
400 MB
Browser
Chrome
Antivirus
Microsoft defender
Other Info
Processor - MediaTek® Helio P22T Processor (8 Cores, 4x A53 @2.3 GHz + 4x A53 @1.8 GHz)
WIFI - 802.11 a/b/g/n/ac & Bluetooth® 5.0
Battery - 1 Cell Li-Polymer 5000mA/Hr
Any other utilities you need ?
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.5...12 GBIntel® Iris® Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Yoga C940-14IIL Laptop (ideapad) - Type 81Q9 - serial # - PF28R8JK
CPU
Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Motherboard
Core i7-1065G7 4 8 1.3GHz 3.9GHz 8MB LPDDR4-3733 Intel® Iris® Plus Graphics
Memory
12 GB
Graphics Card(s)
Intel® Iris® Plus Graphics
Sound Card
High Definition (HD) Audio, Realtek® ALC3306 codec Speakers Stereo speakers, 2W x2 (woofers), 2W x2 (tweeters), optimized with Dolby Atmos®
Monitor(s) Displays
8.0" FHD (1920 x 1200) IPS, touchscreen, 350 nits
Screen Resolution
FHD (1920x1080)
Hard Drives
1 at 500 GB
PSU
Power Adapter[1] 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz, 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz
Case
metal
Cooling
Could not find any info on this
Keyboard
Logi wireless
Mouse
Logitech
Internet Speed
400 MB
Browser
Chrome
Antivirus
Microsoft defender
Other Info
Processor - MediaTek® Helio P22T Processor (8 Cores, 4x A53 @2.3 GHz + 4x A53 @1.8 GHz)
WIFI - 802.11 a/b/g/n/ac & Bluetooth® 5.0
Battery - 1 Cell Li-Polymer 5000mA/Hr
1) Please post a new V2 share link into the newest post.


The computer logs reported just 1 drive that is 500 GB.


2) Continue with the steps in the earlier post (post #10)




3) Run GSmart Control (all drives)

sourceforge.net

GSmartControl

Download GSmartControl for free. Hard disk drive and SSD health inspection tool. GSmartControl is a graphical user interface for smartctl. It allows you to inspect the hard disk and solid-state drive SMART data to determine its health, as well as run various tests on it.
sourceforge.net sourceforge.net

GSmartControl · Hard disk drive and SSD health inspection tool

GSmartControl Hard disk drive and SSD health inspection tool SCAM ALERT: gsmartcontrol[.]com is a phishing site! Please don't download anything...
gsmartcontrol.shaduri.dev gsmartcontrol.shaduri.dev

Click Self-Tests tab > Test type > Extended Self-test > Execute (run overnight)

Copy and paste the results > post a share link



Click Attributes tab > for any entries that are red or pink post share links of the full results window








Code: 
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 391.3 GB
Total Space: 487.1 GB
File System: NTFS
      Model: SAMSUNG MZVLB512HBJQ-000L2
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Hi. There is only one drive on this laptop. I ran the GSmartcontrol tests for both Short self tests and extended self test. See attached results. I could not find a step #10 in any previous post - Continue with the steps in the earlier post (post #10)
 

Attachments

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.5...12 GBIntel® Iris® Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Yoga C940-14IIL Laptop (ideapad) - Type 81Q9 - serial # - PF28R8JK
CPU
Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Motherboard
Core i7-1065G7 4 8 1.3GHz 3.9GHz 8MB LPDDR4-3733 Intel® Iris® Plus Graphics
Memory
12 GB
Graphics Card(s)
Intel® Iris® Plus Graphics
Sound Card
High Definition (HD) Audio, Realtek® ALC3306 codec Speakers Stereo speakers, 2W x2 (woofers), 2W x2 (tweeters), optimized with Dolby Atmos®
Monitor(s) Displays
8.0" FHD (1920 x 1200) IPS, touchscreen, 350 nits
Screen Resolution
FHD (1920x1080)
Hard Drives
1 at 500 GB
PSU
Power Adapter[1] 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz, 65W USB-C® (3-pin) AC adapter, supports PD 3.0, 100-240V, 50-60Hz
Case
metal
Cooling
Could not find any info on this
Keyboard
Logi wireless
Mouse
Logitech
Internet Speed
400 MB
Browser
Chrome
Antivirus
Microsoft defender
Other Info
Processor - MediaTek® Helio P22T Processor (8 Cores, 4x A53 @2.3 GHz + 4x A53 @1.8 GHz)
WIFI - 802.11 a/b/g/n/ac & Bluetooth® 5.0
Battery - 1 Cell Li-Polymer 5000mA/Hr
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