"ghost" entry in Windows 11 start menu

straff

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hi... this is bugging me! I have a "ghost" entry for Dropbox in my All Apps list in the Start Menu (Win 11) as shown. I have uninstalled Dropbox (it went) then reinstalled, and it has reappeared... it may relate to my using folders to sort my Start Menu (see attached), but it only seems to occur for Dropbox? any thoughts? I have tried all the obvious file locations etc...2021-11-19 (1).pngInked2021-11-19.jpg
 
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Feuer

Fatal Error
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I have it for Edge

SS_20211119_22154318.png

I uninstalled Edge from system but I have it on start menu without icon.
 
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Wisewiz

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You don't by any chance have it in your "C:\Users\<username>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs" folder, do you?
 

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Wisewiz

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Is there still a Dropbox folder in your <username> folder?
Did you stop it from running in the background before you uninstalled it?
 

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straff

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You don't by any chance have it in your "C:\Users\<username>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs" folder, do you?
no I moved it from there into a sub folder "www" - this works for other apps (e.g. all MS Office is in a sub folder "office") but Dropbox insists on persisting
 

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straff

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Is there still a Dropbox folder in your <username> folder?
Did you stop it from running in the background before you uninstalled it?
When I uninstall it does go away. It's now reinstalled so yes, but I have moved the shortcut to a subfolder as above - which does work for other apps. The link that stays doesn't go anywhere it's just blank. I thought I might be able to find in Registry somewhere and get rid that way but so far failed!
 

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idgat

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Anyone find a solution to this? Very annoying (I'm bit 4n4l about my Start Menu ... no folders, etc).

Uninstall, it goes away. Re-install, back it comes.

Dead entry, no symbol, does nothing on click.

Right click, no listing to file location

Entry in ProgramFiles/etc is for "real" Dropbox icon. No other entry in Users/etc/Start menu/etc

11startdropbox.jpg
 

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