"ghost" entry in Windows 11 start menu


straff

straff

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Local time
9:56 AM
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3
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Windows 11
hi... this is bugging me! I have a "ghost" entry for Dropbox in my All Apps list in the Start Menu (Win 11) as shown. I have uninstalled Dropbox (it went) then reinstalled, and it has reappeared... it may relate to my using folders to sort my Start Menu (see attached), but it only seems to occur for Dropbox? any thoughts? I have tried all the obvious file locations etc...2021-11-19 (1).pngInked2021-11-19.jpg
 
Windows Build/Version
11

My Computer My Computer

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Windows 11
OS
Windows 11
I have it for Edge

SS_20211119_22154318.png

I uninstalled Edge from system but I have it on start menu without icon.
 
Last edited:

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I can simply say that I took the red pill and I am not happy with it.
You don't by any chance have it in your "C:\Users\<username>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs" folder, do you?
 

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Is there still a Dropbox folder in your <username> folder?
Did you stop it from running in the background before you uninstalled it?
 

My Computers My Computers

System One System Two

  • At a glance

    11 Pro 24H2 26100.2454i7-9700 @ 3.00GHz32GBDDR4 @ 2666MHzIntel HD 630 Graphics onboard
    OS
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)

  • At a glance

    11 Pro 24H2 26100.2454i5-8400 @ 2.80GHz32GB DDR4 @ 2600MHzIntel HD 630 Graphics onboard
    Operating System
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together
Wisewiz said:
You don't by any chance have it in your "C:\Users\<username>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs" folder, do you?
Click to expand...
no I moved it from there into a sub folder "www" - this works for other apps (e.g. all MS Office is in a sub folder "office") but Dropbox insists on persisting
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Wisewiz said:
Is there still a Dropbox folder in your <username> folder?
Did you stop it from running in the background before you uninstalled it?
Click to expand...
When I uninstall it does go away. It's now reinstalled so yes, but I have moved the shortcut to a subfolder as above - which does work for other apps. The link that stays doesn't go anywhere it's just blank. I thought I might be able to find in Registry somewhere and get rid that way but so far failed!
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Anyone find a solution to this? Very annoying (I'm bit 4n4l about my Start Menu ... no folders, etc).

Uninstall, it goes away. Re-install, back it comes.

Dead entry, no symbol, does nothing on click.

Right click, no listing to file location

Entry in ProgramFiles/etc is for "real" Dropbox icon. No other entry in Users/etc/Start menu/etc

11startdropbox.jpg
 

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  • At a glance

    Windows 11 2xH2 (latest update ... forever anal)Intel i5-124008GBNVIDIA GeForce GT730
    OS
    Windows 11 2xH2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
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    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
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    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS

  • At a glance

    Windows 11 Pro 2xH2 (latest update ... 4ever ...i7-1165G7 @ 2.80GHzIntel Iris Xe Graphics
    Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
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    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
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    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
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