Solved Google Chrome An error occurred while checking for updates: Update check failed to start (error code 3: 0X80070002 -- system level).


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xomuz

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Periodically, a few times a month, I get this error when checking for Google Chrome browser update. The only way to fix it is to download and run the Google Chrome installer.
Has anybody else experienced this, and what could be causing it?

1.webp
 

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xomuz said:
Periodically, a few times a month, I get this error when checking for Google Chrome browser update. The only way to fix it is to download and run the Google Chrome installer.
Has anybody else experienced this, and what could be causing it?

View attachment 175999
Click to expand...
Have you tried the troubleshooting steps with regards to Google Update Services?
 

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I would use export my Chrome bookmarks (unless you are syncing to your Google account in which case they should come back) Make note of your installed extensions.
End ALL running Chrome tasks in task manager.
I would then use Revo Uninstaller Free to uninstall Chrome. Make sure to use Revo's SCAN feature to find & delete all remaining remnants.
Restart and reinstall Chrome.
www.revouninstaller.com

Download Revo Uninstaller Free - Remove unwanted programs easily

Download Revo Uninstaller Free helps you to uninstall software and remove unwanted programs easily. Remove all uninstall leftovers and traces
www.revouninstaller.com
www.google.com

Google Chrome - The Fast & Secure Web Browser Built to be Yours

Chrome is the official web browser from Google, built to be fast, secure, and customizable. Download now and make it yours.
www.google.com www.google.com
 

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xomuz said:
.................what could be causing it?
Click to expand...
It's probably a services thing. I need another screenshot:

Type services.msc into the Windows Run box. Scroll down to the Google entries, make sure that the "Startup type" column is visible ,then take a screenshot.
 

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glasskuter said:
I would use export my Chrome bookmarks (unless you are syncing to your Google account in which case they should come back) Make note of your installed extensions.
End ALL running Chrome tasks in task manager.
I would then use Revo Uninstaller Free to uninstall Chrome. Make sure to use Revo's SCAN feature to find & delete all remaining remnants.
Restart and reinstall Chrome.
www.revouninstaller.com

Download Revo Uninstaller Free - Remove unwanted programs easily

Download Revo Uninstaller Free helps you to uninstall software and remove unwanted programs easily. Remove all uninstall leftovers and traces
www.revouninstaller.com
www.google.com

Google Chrome - The Fast & Secure Web Browser Built to be Yours

Chrome is the official web browser from Google, built to be fast, secure, and customizable. Download now and make it yours.
www.google.com www.google.com
Click to expand...
I'm afraid of things like Revo Uninstaller :/
 

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Secret Squirrel said:
It's probably a services thing. I need another screenshot:

Type services.msc into the Windows Run box. Scroll down to the Google entries, make sure that the "Startup type" column is visible ,then take a screenshot.
Click to expand...
11.webp
 

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EB2XR6 said:
Have you tried the troubleshooting steps with regards to Google Update Services?
Click to expand...
I don't know exactly what should I do
 

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xomuz said:
I don't know exactly what should I do
Click to expand...
Glasskuter's advice is good and maybe the quickest fix.
I use Revo Uninstaller Free and find it great.
Search Google for your issue and see what steps are recommended.
There is a Google Chrome Community.
 

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Have you check your Event Logs?

Try clicking Start and type in RELIABILITY and see if that lists the date, time of the error and more details.
 

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2.webp

The question is why this file gets deleted by itself after some time. I don't have any antivirus installed.
 

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I sense you are not comfortable dealing with software troubleshooting. Sometimes there is no quick, obvious fix. The most probable fix is the one I offered in post #3. Maybe you should seek a friend or relative who can help you. One can uninstall and reinstall Chrome in less than 15 minutes.
Just export your bookmarks to a file first and then import them once Chrome is reinstalled.
xomuz said:
The question is why this file gets deleted by itself after some time.
Click to expand...
There are many reasons how Software can get corrupted and rarely can it be fixed other than uninstalling and re-installing it..
 

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Portable sürüm mü?
 

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Brave has a portable version. I'm not personally familiar if the others have portable or not. But if one is going to use an alternate browser all the time,, I would install whichever browser you choose and make it default.
 

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    Windows 11 Pro 24H2 26200.8737
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    still too embarrassed to tell
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Xomuz, thanks for the extra screenshots. The error code in your first screenshot in post #1 is a generic "file not found" message. Here's what's happening:

Chrome tries to check for updates, asks the Windows service to run, and the service crashes immediately because its core files are gone. Re-running the standalone Chrome installer fixes it because it recreates those missing files, but then something on your PC deletes them sometime later.

Third-party "optimisation", "tune up", or "junk cleaner" utilities are the likely culprits. Do you have anything like CCleaner or Advanced SystemCare etc installed?
 

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glasskuter said:
Brave has a portable version. I'm not personally familiar if the others have portable or not. But if one is going to use an alternate browser all the time,, I would install whichever browser you choose and make it default.
Click to expand...
Hepsinin var.
 

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AdvancedSetup said:
Have you check your Event Logs?

Try clicking Start and type in RELIABILITY and see if that lists the date, time of the error and more details.
Click to expand...
There is nothing in event viewer and reliability monitor
AdvancedSetup said:
I'd offer some suggestions of clean up but some forums don't like using Farbar and other type clean up tools

If you want to post on our forums I can assist you in scanning for potential issues.

Click to expand...
I really doubt that I'm infected and that this problem is related to a virus.
 

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Secret Squirrel said:
Xomuz, thanks for the extra screenshots. The error code in your first screenshot in post #1 is a generic "file not found" message. Here's what's happening:

Chrome tries to check for updates, asks the Windows service to run, and the service crashes immediately because its core files are gone. Re-running the standalone Chrome installer fixes it because it recreates those missing files, but then something on your PC deletes them sometime later.

Third-party "optimisation", "tune up", or "junk cleaner" utilities are the likely culprits. Do you have anything like CCleaner or Advanced SystemCare etc installed?
Click to expand...
Yeah, you explained it perfectly. I don't use any type of those applications. I'm not even using the built in windows disk clean-up.
 

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xomuz said:
I really doubt that I'm infected and that this problem is related to a virus.
Click to expand...

Didn't say you were infected, but I have never seen a single computer log that didn't have some type of issue that might possibly be corrected.
 

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Xomuz, deleting those Google services, then re-registering them may help fix this:

Open a Command Prompt window as Administrator then issue this command:

sc delete GoogleUpdaterInternalService151.0.7910.0

You should get a success message. Issue this second command:

sc delete GoogleUpdaterService151.0.7910.0
Finally, issue this command:

"C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /regserver

Restart your computer. Manually check Chrome updates again.

PS: I forgot to say that it'll be better and quicker if you copy 'n' paste those commands.
 
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