Solved Headset microphones recognized but not working


ussis6nad

ussis6nad

Member
Local time
2:41 AM
Posts
12
OS
Windows 11 Home
I'm trying to use a headset microphone for the first time since 'upgrading' to Windows 11. Both the headphones and the microphone are recognized and work fine according to Windows, but there's no sound being captured. I've tested this in Discord, Chrome, and Windows sound settings. The microphone volume is set to 100% and I've even turned up the microphone boost to 30 dB in case it was just being quiet, to no avail. So far I've tried:
  • Both rear and front jacks with and without a splitter
  • Two different headsets with two different microphones and cables
  • Reinstalling Realtek audio drivers
  • Several computer restarts before and after reinstalling drivers
 
Windows Build/Version
Windows 11 Home

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600G
    Motherboard
    TUF GAMING B550-PLUS WIFI II
    Memory
    16GB DDR4
    Graphics Card(s)
    NVIDIA GeForce RTX 3070 Ti
    Browser
    Google Chrome
    Antivirus
    Windows Defender, Malwarebytes
Update: I am an idiot.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600G
    Motherboard
    TUF GAMING B550-PLUS WIFI II
    Memory
    16GB DDR4
    Graphics Card(s)
    NVIDIA GeForce RTX 3070 Ti
    Browser
    Google Chrome
    Antivirus
    Windows Defender, Malwarebytes
Probably by default Windows use the onboard microphone. You must change the default microphone to the headset.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.4112)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.4112)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
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