Solved How can I make Memory Integrity and AMD External Events Utility play nice together?

I have two computers running Windows 11 25H2 on AMD platforms. The one with a Ryzen 3 3200G on an ASRock B450M Pro 4 motherboard and the other with a Ryzen 5 3400G on a Gigabyte Aorus B450 Pro motherboard. I have had no troubles having both Memory Integrity and the AMD External Events Utility enabled on the Gigabyte setup, but on the ASRock setup whenever I have both Memory Integrity and the External Events Utility enable, I get the "Your hardware settings have changed..." notice every time the computer is booted up. Does anyone have a solution for this issue? There is a lot on this subject out there on the internet with no real answers other than disable one or the other. One of my questions is, is it a problem, other than it being annoying, to have that notice popping up on every bootup and then just dismissing it?

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You get the hardware settings notice because Windows Memory Integrity (Hypervisor-Protected Code Integrity) blocks unsigned or legacy driver modules used by vendor monitoring apps like ASRock Polychrome RGB or Motherboard Utility, conflicting with the AMD External Events Utility service during startup. [1, 2]

Steps to Fix the Notice

1. Disable the Conflicting Service:
   
   • Press Windows Key + R, type services.msc, and press Enter.
   • Scroll down to find AMD External Events Utility.
   • Right-click it, select Properties, change the Startup type to Disabled, and click Stop. [1, 2]
2. Update ASRock Utilities:
   
   • Visit your specific motherboard support page on the ASRock Official Website to download the latest beta versions of Polychrome RGB or motherboard tuning apps which fix kernel blockages. [1, 2]
3. Check Incompatible Drivers:
   
   • Go to Windows Device Security > Core isolation details > Review incompatible drivers to see if an old ASRock driver file (asrdrv*.sys) is flagged, and remove it if necessary. [1]

@Tallman69


I'll give you the ten points for filling out your computer specs, but you should add whatever drives you have.
HwInfo or HWMonitor , both free, can tell you their make/model.

Thank you for the replies. I just now saw the two replies because I had been waiting to receive email notifications regarding replies to this thread but hadn't received any. I opened up this thread to say that the issue has disappeared. When I originally started this thread, I had not yet installed any ASRock apps on the computer, but since then I installed the latest Motherboard Utility for its fan controls but then uninstalled it because it was not what I had hoped. With or without the utility there was no change in the issue. I did, however, update Windows 11 to 26H2 this morning, and that is when the issue stopped.

Banjoman301, if the issue returns, I will pursue your suggestions.

Ghot, I added my drives to the computer spes.