How can I tell why my computer blue screens?

zbook said:

1) Please uninstall Bitdefender using the applicable uninstall tool


2) Make sure that Microsoft defender is on.

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zbook said:

4) List attached Logitech hardware

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zbook said:

5) Detach all Logitech hardware and uninstall all Logitech software / drivers


7) Uninstall or uninstall and reinstall Intel extreme tuning utility software / drivers icobios2 sys


8) Uninstall or uninstall and reinstall Intel hardware accelerated execution manager HAXM software / service / driver intelhaxm.sys

GitHub - intel/haxm: Intel® Hardware Accelerated Execution Manager (Intel® HAXM)

Intel® Hardware Accelerated Execution Manager (Intel® HAXM) - intel/haxm

software.intel.com

bdprivmon.sys Bitdefender

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CartmansPiehole said:

I haven't tried the steps in the previous post, yet. I should be getting a USB in the mail today so I can upgrade the BIOS. What I've noticed with my Logitech headset is that I'll hear the power up/connection beeps, then it'll immediately power down. This happens repeatedly. This did not happen a few weeks ago, it's new.

I'll still upgrade my BIOS, but I have a feeling that my headset has gone bad. I've heard this particular model doesn't seem to last long, which is very unfortunate because of it's comfort and how the mic retracts into a groove that shows no bumps after being retracted.

I did buy a replacement headset, same model, just to see if I had a "lemon" in the first place. Before replacing it, I will run the steps in the previous post.

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