Solved How do I get old emails to show?


BJC1992

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Hi, I'm using Office 2016, and any emails that are over so many months old doesn't show up and I get the below message, so I have to visit the online site to view the old emails. Is there a way to stop this and have all my emails show up within my email program. Any help is much appreciated.
Screenshot 2025-03-06 154544.webp
 
Windows Build/Version
Version 24H2 (OS Build 26100.3194)

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What happens when you click on "Click here to view more on Microsoft Exchange"? That should bring up your old emails.
 

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Go to File > Account Settings > Account Settings. Double click on your email account and adjust the past-email slider as needed.
 

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Clicking the Microsoft Exchange button worked, I never actually clicked it because I assumed it would take me to the website itself. I didn't expect it to be as simple as that, but I guess sometimes the obvious option is actually as simple as it seems on this occasion. Thanks for the assistance.
 

My Computer My Computer

At a glance

Windows 11Intel Core i7 8700 CPU Processor LGA 11518GB Corsair Vengeance DDR4 2133MHz (1 x 8GB)Palit GeForce GTX 1050 TI StormX
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
PC Specialist
CPU
Intel Core i7 8700 CPU Processor LGA 1151
Motherboard
ASUS® H310M-A: Micro-ATX, DDR4, LGA1151, USB 3.1, SATA 6GBs
Memory
8GB Corsair Vengeance DDR4 2133MHz (1 x 8GB)
Graphics Card(s)
Palit GeForce GTX 1050 TI StormX
Sound Card
Onboard 6 Channel (5.1) High Def Audio
Monitor(s) Displays
MSI Pro MP251 24.5 Inch 100Hz IPS FHD Monitor
Hard Drives
500GB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 16MB Cache
Integral V Series 500GB SATA III 2.5 Inch Internal SSD
PSU
Corsair 350W VS Series™ VS-350 Power Supply
Case
Stylish Piano Black Enigma Micro-ATX Case + 2 Front USB
Cooling
Noctua NH-L9I Low Profile CPU Cooler
Keyboard
Advent SWT1200
Mouse
Logitech M100 Wired Mouse - Black
Browser
Google Chrome
Antivirus
Avast
Other Info
DVD/BLU-RAY Drive: 24x Dual Layer DVD Writer ±R/±RW/RAM

Memory Card Reader: Internal 52 In 1 Card Reader (XD, MS, CF, SD, etc) + 1 x USB 2.0 Port
Go to File > Account Settings > Account Settings. Double click on your email account and adjust the past-email slider as needed.
I have now done this too which I didn't know about, many thanks for that.
 

My Computer My Computer

At a glance

Windows 11Intel Core i7 8700 CPU Processor LGA 11518GB Corsair Vengeance DDR4 2133MHz (1 x 8GB)Palit GeForce GTX 1050 TI StormX
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
PC Specialist
CPU
Intel Core i7 8700 CPU Processor LGA 1151
Motherboard
ASUS® H310M-A: Micro-ATX, DDR4, LGA1151, USB 3.1, SATA 6GBs
Memory
8GB Corsair Vengeance DDR4 2133MHz (1 x 8GB)
Graphics Card(s)
Palit GeForce GTX 1050 TI StormX
Sound Card
Onboard 6 Channel (5.1) High Def Audio
Monitor(s) Displays
MSI Pro MP251 24.5 Inch 100Hz IPS FHD Monitor
Hard Drives
500GB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 16MB Cache
Integral V Series 500GB SATA III 2.5 Inch Internal SSD
PSU
Corsair 350W VS Series™ VS-350 Power Supply
Case
Stylish Piano Black Enigma Micro-ATX Case + 2 Front USB
Cooling
Noctua NH-L9I Low Profile CPU Cooler
Keyboard
Advent SWT1200
Mouse
Logitech M100 Wired Mouse - Black
Browser
Google Chrome
Antivirus
Avast
Other Info
DVD/BLU-RAY Drive: 24x Dual Layer DVD Writer ±R/±RW/RAM

Memory Card Reader: Internal 52 In 1 Card Reader (XD, MS, CF, SD, etc) + 1 x USB 2.0 Port
Glad you got it sorted (y)
 

My Computer My Computer

At a glance

W11
OS
W11
Computer type
PC/Desktop
Manufacturer/Model
2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop
Keyboard
Logitech
Mouse
Logitech MX Master 4 & 3
Internet Speed
500 mps
Browser
Firefox
Antivirus
Bitdefender

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