HP 2900 does not print


Ofer Gal

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Local time
11:16 PM
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OS
Windows 11
I have 2 PCs running insider. I keep updating but at one point, on both, whatever I print, stay in the Queue but never prints.
All the indicators do not show any errors. Printer and Pcs on same Wi-Fi.
Tried removing and adding few times.

Anyone had same issue? Anyone with solution?

Thanks.

1784735142167.webp
 
Windows Build/Version
29617.1000

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
HP
Have you tried turning Wi-Fi router off, wait a minute then switch back on again to refresh the Wi-Fi connection?

I'm wondering if it is a dual-band router with the printer on 2.4GHz band and the PCs are on 5GHz band.
 

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    Windows 11 Pro
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    GMKtec K11
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    AMD Ryzen 9 8945HS
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    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
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Anyone had same issue? Anyone with solution?

Yes, particularly with HP Printers, loss or wrong IP address. Use the HP Smart App and change the IP address of Printer to the same as the Router is expecting, look in the Routers setup pages > Attached Devices, something like that.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
For my wireless printers I always set a manual static ip address. This prevents its ip address from changing resulting in your computer "losing" the printer.
Here is a general guide I wrote for myself back in Windows 10 days. If you chose to go the static ip route, maybe it will help you. Note that some settings may be different for you since brands and their interface are different. The pages in WIndows 11 are also somewhat different than in Windows 10. You can use it as reference but you might want to search the web for your particular device model. There are a number of videos available.

I see from the support site that there has recently been a firmware update for your printer. I urge you to install it.
--------------------------------------
Set Static IP Address for Networked Printer

- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the primaryt DNS and 8.8.4.4 for the secondary DNS. This is Google DNS.
Note: You can choose another external DNS if you wish such as OpenDNS whose servers use these ip addresses.
primary 208.67.222.222 and secondary 208.67.220.220


- Click 'Apply'.

Now, shut down the router and printer, start the router, wait, then start the printer.

After this you will have to delete and re-add the printer on your computer. Do it this way:

0. Go to Start > Control Panel > Devices & Printers>Printers & Scanners and delete all instances of the printer.
Restart computer

1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its new IP address before continuing. This is to verify that the ip address you assigned above "stuck". Get its IP from a Network Test printed from the front panel of the printer.
2. Click >> Start >> Control panel >> Devices & Printers.
3. Click the Add a printer
4. Select Local printer
5. Select Create a new port and select Standard TCP/IP Port and click Next button.
6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's IP address. Click Next.
7. Select Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf. Click Open then OK. Select your printer model. Click Next.
8. If you are asked, use the currently installed driver.
9. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
10. You may be asked to share the printer. Choose Yes or No.
11. The Print Test Page box appears. Go ahead and print it.
12. Click Finish.
 

My Computers My Computers

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    Windows 11 Pro 25H2 26200.8875i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
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    Windows 11 Pro 25H2 26200.8875
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    PC/Desktop
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    Dell Optiplex 7080
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    Windows 11 Pro 24H2 26200.8875AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
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    32 gb
    Graphics card(s)
    integrated
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    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8875

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