HP Inkjet Printer. Help uninstalling old one and re installing a new one

polli · Jan 6, 2024

Possibly the messages are coming from hp smart on my phone. I don't know.... But that still works .... occasionally to print
So do I uninstall it?
Wish I had not bought the printer now
Though the printer itself is not the problem.

Anak · Jan 6, 2024

polli said:
So do I uninstall it?

No, I have an android phone and all it has is disable or force stop just disable it you should be able to go back in an re-enable later, if you have an iPhone it should be something similar

polli · Jan 6, 2024

Hp smart

Anak · Jan 6, 2024

polli said:
Hp smart

So it's blocked, see how it goes for awhile and if your phone calms down. if not uninstall the app.

Winuser · Jan 6, 2024

polli said:
Though the printer itself is not the problem.

Are you positive the problem isn't with the printer? Have you tested the printer on any another device besides your phone. With the printing problem you're having when using your phone and not being able to connect the printer to your computer I have my doubts.

polli · Jan 29, 2024

Thanks for all the advice. Its been helpful
Butt hink I will take a break from thinking about it at the moment As dont feel up to it.
Maybe back later But thanks again
My printer still throws out lots of paper blank but occasionally will print !

pietcorus2 · Jan 29, 2024

HP-Smart app wont open , sometimes after a looong waiting !
Got it from the store , uninstalled it .
Is there another way of downloading/installing this app , in a working way ........??

Anak · Jan 29, 2024

This is the main page to installing the HPSA (HP Smart App):
HP printer setup (HP Smart app)

What I don't like is the requirement to accept all cookies. When I started researching pietcorus2 "Is there another way?" I could adjust my choices but you can't for the HPSA.

Section 2 #3:

Screenshot 2024-01-29 at 07-20-33 HP printer setup (HP Smart app) HP® Support.png

I wonder if you went in after the working install and adjusted the choices; would it break the install?
It does have performance and targeting cookies.

This takes you to:
Unable to download and install the HP Smart printer app

If the above doesn't work, near the bottom you have one more choice for a failed install: 123.hp.com

123.hp.com - Printer setup from the HP® Official site

Welcome to the HP® Official website to setup your printer. Get started with your new printer by downloading the software. You will be able to connect the printer to a network and print across devices.

123.hp.com