I cannot find the correct Windows 11 64 bit download to refresh my Win 11 64 bit PC


PeterL

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OS
Windows 11 64bit
Winver 22 H2. Every version I download will not allow me to select 'Keep personal files and apps'
 

My Computer My Computer

At a glance

Windows 11 64bit3.70 gigahertz Intel core i7-8700K16GBNvidia GTX 1050
OS
Windows 11 64bit
Computer type
PC/Desktop
Manufacturer/Model
Bespoke
CPU
3.70 gigahertz Intel core i7-8700K
Motherboard
MSI 7B22
Memory
16GB
Graphics Card(s)
Nvidia GTX 1050
Sound Card
on board
Monitor(s) Displays
Dell 27" Ultrasharp
Screen Resolution
2560 x1440
Hard Drives
Drive c: 1tb SSD
DriveD: 1TB SSD
DriveE: 2tb HDD
External drive Samsung T7 2TBSSD
Cooling
no
Internet Speed
52MB/sec
Browser
Chrome
Antivirus
MalwareBytes & Microsoft Defender
It might help if you would state what version you have. Are you running an insider version? Open command prompt as admin and type winver
Please state exactly what happens when your run the setup.exe file within the iso. Error? Messages?
Also where are you downloading your iso from?
 

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My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9445i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9445
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9445AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9445
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9445
Please confirm that you are trying to download the ISO using the guidance in
Download Windows 11 ISO file - ElevenForumTutorials

I don't understand what versions you are referring to in "Every version I download".
If you are on 22H2 then the 22H2 ISO ought to allow you to keep your files & apps.

I'm not familiar with "refresh". I always use
Repair Install Windows 11 with an In-place Upgrade - ElevenForumTutorials
because I always want to keep my installed applications [as well as my own files].


Denis
 
Last edited:

My Computer My Computer

At a glance

Windows 11 Home x64 Version 25H2 Build 26200....
OS
Windows 11 Home x64 Version 25H2 Build 26200.9168

My Computer My Computer

At a glance

Windows 11 Home x64 Version 25H2 Build 26200....
OS
Windows 11 Home x64 Version 25H2 Build 26200.9168
Winver 22 H2. Every version I download will not allow me to select 'Keep personal files and apps'
Are you trying to do a Repair Install with an In-place Upgrade? - see message #3 of this thread.

There are pre-requisites in performing this task. They are -
  • You will only be able to perform a repair install of Windows 11 from within Windows 11. You will not be able to perform a repair install at boot or in Safe Mode.
  • The Windows 11 installation media (ISO or USB) must be the same edition, same version, and same or higher build as the currently installed Windows 11.
  • The Windows 11 installation media (ISO or USB) must be for the same language as your currently installed Windows 11.
Otherwise, you can't keep personal files and / or apps

From the limited information you have provided, it appears that you are not meeting the conditions high-lighted.
 

My Computer My Computer

At a glance

Windows 11 Pro 26H2 (Build 26300.9539)Intel Core Ultra 9 285 5.6 GHz32.00 GBIntel Integrated Graphics (128 MB)
OS
Windows 11 Pro 26H2 (Build 26300.9539)
Computer type
PC/Desktop
Manufacturer/Model
Dell Pro Max Tower T2 FCT2250
CPU
Intel Core Ultra 9 285 5.6 GHz
Motherboard
64-bit operating system, x64-based processor
Memory
32.00 GB
Graphics Card(s)
Intel Integrated Graphics (128 MB)
Sound Card
Realtek Audio
Monitor(s) Displays
Dell P2714H Monitor
Screen Resolution
1920 x 1080
Hard Drives
1 x 512GB M.2 XG10d SED KIOXIA PCIe solid state drive (Internal)
1 x 2TB Seagate ST2000DM008-2UB102 HDD (Internal)
1 x 4TB Seagate STGX4000400 External HDD
1 x 6TB WD Elements AE 2689 External HDD
PSU
500 Watts
Cooling
Air
Keyboard
Microsoft Wired Keyboard 600
Mouse
Microsoft USB Basic Optical Mouse v2.0
Browser
Firefox
Antivirus
Windows Defender + Malwarebytes Premium
Other Info
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 022RY57
BaseBoard Version A01
What are the Windows /computer problems that you're trying to fix?
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
The Windows 11 installation media (ISO or USB) must be the same edition, same version, and same or higher build as the currently installed Windows 11.
Sorry, no.
It must be the same or greater Version but the Build number is irrelevant [the first part of it is determined by the Version & the second part of it is irrelevant].


All the best,
Denis
 

My Computer My Computer

At a glance

Windows 11 Home x64 Version 25H2 Build 26200....
OS
Windows 11 Home x64 Version 25H2 Build 26200.9168
Also make sure you select the right language,

NSuWfeAnh7.png
 

My Computers My Computers

  • At a glance

    Win 11 ProAMD Ryzen™ 7 7730U24GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)512MB ATI AMD Radeon Graphics (ASUStek Comput...
    OS
    Win 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    24GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • At a glance

    Windows 11AMD Ryzen 7 5800H / 3.2 GHz32 GB DDR4 SDRAM 3200 MHzNVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
The refresh option was available for Windows 10.

The reset option is available for Windows 11.


OptionWhat is does
Keep my files > Change settings > Preinstalled apps On
  • Reinstalls Windows 11.
  • Keeps all user accounts and personal files in C:\Users.
  • Removes apps and drivers you installed.
  • Removes changes you made to settings.
  • Restores any apps your PC manufacturer installed if your PC came with Windows 11.
Keep my files > Change settings > Preinstalled apps Off
  • Reinstalls Windows 11.
  • Keeps all user accounts and personal files in C:\Users.
  • Removes apps and drivers you installed.
  • Removes changes you made to settings.
  • Removes any apps your PC manufacturer installed if your PC came with Windows 11.





One or more of these may be useful:




 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

Here is the short version of the In-place upgrade tutorial...

DISABLE non-Microsoft:
a) antivirus software
b) firewall software
c) drive encryption software


Make a full OS backup with a program like Macrium Reflect or AOMEI Backupper Standard
Making a backup is optional, but always a smart move.
Macrium Reflect
AOMEI Backupper Standard (free)


Get the Windows 11 ISO (Option #2), and save it to your desktop...


Right click the ISO image and choose: MOUNT
Open File Explorer and you will see a new drive letter. It will "look" like a DVD optical drive.
Double click the new drive letter to open it.
Find setup.exe and double click it to start the in-place upgrade.

Choose the Keep personal files and apps option.

After it's all done... to UNmount the ISO image, right click the new drive letter and choose: EJECT.

The ONLY thing you will lose is some of your personalizations.
Your drivers, programs and data will be intact.
 

My Computers My Computers

  • At a glance

    Win 11 Home ♦♦♦26300.9457 ♦♦♦♦♦♦♦26H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
    OS
    Win 11 Home ♦♦♦26300.9457 ♦♦♦♦♦♦♦26H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • At a glance

    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
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