Apps Import Photos and Videos from Device with Photos app in Windows 11


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Photos_banner.png

This tutorial will show you how to import photos and videos from connected devices using the Photos app in Windows 10 and Windows 11.

The Microsoft Photos app included in Windows is a rich media experience that empowers you to do more with your photos and videos. View, organize, and share photos from your PC, OneDrive, iCloud Photos (only on Windows 11) and other devices all from one gallery.

You can import photos and videos you have stored on a camera’s SD card, a USB drive, a phone, or on another device.

Reference:


Here's How:

1 Connect the device containing the image(s) or video(s) you want to import to your PC via USB.

2 Open the Photos app.

3 Perform one of the following actions to select the device to import from: (see screenshots below)

Sometimes it may take a moment for the connected devices to be recognized and appear in the Photos app.

  • Under External Devices in the left navigation pane, click/tap on the device (ex: "USB Drive (G:)") you want.
  • Click/tap on the Import button on the toolbar at the top, and click/tap on the device (ex: "USB Drive (G:)") you want.
Photos_import-1.png
Photos_import-2.png

4 Perform one of the following actions to select items (photos and/or videos) to import: (see screenshot below)
  • Check Select new to select all new items that haven't already been imported.
  • Check Select all to select all items.
  • Check the box of specific items to only import selected items.
Photos_import-3.png

5 Select a folder added to the Photos app to import the selected item(s) to, and click/tap on Import. (see screenshot below)

You can click/tap on Create folder to create a folder to import to instead.


Photos_import-4.png

6 You will now see a confirmation the selected item(s) have been imported from the selected device to the selected folder. (see screenshot below)

Photos_import-5.png


That's it,
Shawn Brink


 

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Last edited:
Hello,

Windows recently auto-updated to latest version of Microsoft Photos (in place of what's now called Photos Legacy). Previously, import worked fine, though now our IT department has been unable to figure out why I'm not able to add photos from a device precisely as you've detailed in this post.
A device (Nikon camera) is recognized and videos/photos are populated under the Import selection, yet when I click Add to my photo library, the program simply closes - no prompt or dialogue box indicating a crash. Several Google searches have yielded little help on this issue.

Anyone else come across this behavior? Is it perhaps due to a lack of administrative rights?
I've tried reverting back to Photos Legacy, though there seems to be an issue with the download from Microsoft Store.
A ticket was submitted over a month ago with no response from Microsoft.

Many thanks for any feedback.
 

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My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Hewlett-Packard / HP EliteBook 840 G2
    CPU
    Intel Core i5-5300U @2.30 Ghz, 2301 Mhz, 2 Cores, 4 Log
    Memory
    8.00 GB
Hello @jb_sss, and welcome. :alien:

This is most likely a bug. You may need to copy/paste from within File Explorer to your photo library instead for now.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 2in1 14-eu0098nr (2024)
    CPU
    Intel Core Ultra 7 155H 4.8 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Graphics card(s)
    Integrated Intel Arc
    Sound Card
    Poly Studio
    Monitor(s) Displays
    14" 2.8K OLED multitouch
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 TB PCIe NVMe M.2 SSD
    Internet Speed
    Intel Wi-Fi 7 BE200 (2x2) and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender and Malwarebytes Premium
That's been the workaround in the meantime .. sure miss Photos 'Legacy' :eyeroll::weary:

Thanks for your share
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Hewlett-Packard / HP EliteBook 840 G2
    CPU
    Intel Core i5-5300U @2.30 Ghz, 2301 Mhz, 2 Cores, 4 Log
    Memory
    8.00 GB
That's been the workaround in the meantime .. sure miss Photos 'Legacy' :eyeroll::weary:

Thanks for your share

:wink:

 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 2in1 14-eu0098nr (2024)
    CPU
    Intel Core Ultra 7 155H 4.8 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Graphics card(s)
    Integrated Intel Arc
    Sound Card
    Poly Studio
    Monitor(s) Displays
    14" 2.8K OLED multitouch
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 TB PCIe NVMe M.2 SSD
    Internet Speed
    Intel Wi-Fi 7 BE200 (2x2) and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender and Malwarebytes Premium

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