Installation problems Microsoft 365 Single


Helibaby

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5:21 PM
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OS
Windows 11
I'm unable to install Microsoft 365 Single on my Windows 11 10.0.22000.100 system.
It's already installed on two other computers without any problem running Windows 10.
When reaching 50% of the installation process I get the following error messages:

3_Das hat leider nicht geklappt.png4_Installation war nicht möglich.png
Then the installation quits.
When using Microsoft SaRA I get exactly the same result.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo IdeaCentre Mini 5
    CPU
    Intel® Core™ i5 10400T
    Motherboard
    Intel® H470 Chipset
    Memory
    16 GB DDR4 2666 MHz
    Graphics Card(s)
    Intel UHD 630
    Sound Card
    Realtek Audio DCH
    Monitor(s) Displays
    TV Screen
    Screen Resolution
    1920 * 1080
    Hard Drives
    512 GB M.2 SSD PCI Express 3.0 (x4)
    PSU
    90W external
    Keyboard
    Logitech K400r
    Mouse
    -
    Internet Speed
    DSL 100 MBit
    Browser
    MS Edge
    Antivirus
    MS Defender

Helibaby

Member
Thread Starter
Local time
5:21 PM
Posts
2
Visit site
OS
Windows 11
I just had a support session with Microsoft. He wasn't able to solve the problem, too. He gave it to a higher support level.
Let's wait and see!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo IdeaCentre Mini 5
    CPU
    Intel® Core™ i5 10400T
    Motherboard
    Intel® H470 Chipset
    Memory
    16 GB DDR4 2666 MHz
    Graphics Card(s)
    Intel UHD 630
    Sound Card
    Realtek Audio DCH
    Monitor(s) Displays
    TV Screen
    Screen Resolution
    1920 * 1080
    Hard Drives
    512 GB M.2 SSD PCI Express 3.0 (x4)
    PSU
    90W external
    Keyboard
    Logitech K400r
    Mouse
    -
    Internet Speed
    DSL 100 MBit
    Browser
    MS Edge
    Antivirus
    MS Defender

ashleyg

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VIP
Local time
5:21 AM
Posts
49
Location
New Zealand
Visit site
OS
Windows 11 Pro
Have you managed to resolve the install issue?

FYI - I just successfully installed Microsoft 365 Personal (Office) subscription from my MS Account onto my Windows 11 Insider Preview Ver. 21H2 b22000.160 system. No issues with the install whatsoever and no problems so far when using it.

Looks quite sexy with those rounded corners :-)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP EliteBook 840 G4
    CPU
    Intel Core i5-7300U
    Memory
    8GB
    Graphics Card(s)
    Integrated
    Sound Card
    Integrated
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD
    Other Info
    TPM 2.0 enabled
    "Your PC does not meet the minimum hardware requirements recommended for windows 11, and there may be issues and bugs that impact your experience."
  • Operating System
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP EliteBook 840 G4
    CPU
    Intel Core i7-7600U
    Graphics card(s)
    Integrated
    Sound Card
    Integrated
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD

johnlgalt

Antidisestablishmentarianist
Power User
VIP
Local time
11:21 AM
Posts
2,945
Location
3rd Rock
about.me
OS
Windows 11 21H2 Current build
I just had a support session with Microsoft. He wasn't able to solve the problem, too. He gave it to a higher support level.
Let's wait and see!

In the meantime, check this link:


Not the *exact* code but pretty close.

I have Microsoft Office Family and it installed on my clean install of Windows 11 no issues.
 

My Computers

System One System Two

  • OS
    Windows 11 21H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    Eve Spectrum ES07D03 4K Gaming Monitor (Matte finish) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy finish)
    Screen Resolution
    4K x2
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge/ß/Dev/Canary
    Antivirus
    Defender
  • Operating System
    CHromeOS Flex v108 Dev
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

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