I have an issue booting my device -
Sometimes when I boot from 'cold' device it sometimes appears to 'loop' in the the initial BIOS process(es) and repeated hard shutdowns do not clear it. The only way I can clear it is to remove the AC power source - that is by unplugging the AC power cable. Dell are looking into this by a long outstanding Service Request; it's made the more difficult as I'm not not able to provide any diagnostics. In trying to resolve this, Dell have replaced my MOBO 3 times and, on the last occasion, the processor as well.
If my device gets past this situation, I expect to be be presented with my Boot Menu screen -

I usually pick the 'Windows 11' option and my device opens the Windows 11 login window.

However, a fair percentage of the times it completely misses out the Boot Menu screen and goes straight to the Windows login window
I have my Windows boot drive configured thus -

Can anyone suggest what is happening?
Sometimes when I boot from 'cold' device it sometimes appears to 'loop' in the the initial BIOS process(es) and repeated hard shutdowns do not clear it. The only way I can clear it is to remove the AC power source - that is by unplugging the AC power cable. Dell are looking into this by a long outstanding Service Request; it's made the more difficult as I'm not not able to provide any diagnostics. In trying to resolve this, Dell have replaced my MOBO 3 times and, on the last occasion, the processor as well.
If my device gets past this situation, I expect to be be presented with my Boot Menu screen -

I usually pick the 'Windows 11' option and my device opens the Windows 11 login window.

However, a fair percentage of the times it completely misses out the Boot Menu screen and goes straight to the Windows login window
I have my Windows boot drive configured thus -

Can anyone suggest what is happening?
My Computer
At a glance
Windows 11 Pro 25H2 (Build 26200.8728)Intel Core Ultra 9 285 5.6 GHz32.00 GBIntel Integrated Graphics (128 MB)
- OS
- Windows 11 Pro 25H2 (Build 26200.8728)
- Computer type
- PC/Desktop
- Manufacturer/Model
- Dell Pro Max Tower T2 FCT2250
- CPU
- Intel Core Ultra 9 285 5.6 GHz
- Motherboard
- 64-bit operating system, x64-based processor
- Memory
- 32.00 GB
- Graphics Card(s)
- Intel Integrated Graphics (128 MB)
- Sound Card
- Realtek Audio
- Monitor(s) Displays
- Dell P2714H Monitor
- Screen Resolution
- 1920 x 1080
- Hard Drives
- 1 x 512GB M.2 XG10d SED KIOXIA PCIe solid state drive (Internal)
1 x 2TB Seagate ST2000DM008-2UB102 HDD (Internal)
1 x 1TB Seagate STGX4000400 External HDD
1 x 4TB Seagate STGX4000400 External HDD
1 x 6TB WD Elements AE 2689 External HDD
- PSU
- 500 Watts
- Cooling
- Air
- Keyboard
- Microsoft Wired Keyboard 600
- Mouse
- Microsoft USB Basic Optical Mouse v2.0
- Browser
- Firefox
- Antivirus
- Windows Defender + Malwarebytes Premium
- Other Info
- BaseBoard Manufacturer Dell Inc.
BaseBoard Product 022RY57
BaseBoard Version A01




