issues with sound not waking with laptop upon returning from hibernate


T

TonyB

Well-known member
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Local time
6:46 AM
Posts
36
OS
windows 11
hi all my IdeaPad Gaming 3 15IMH05 when coming out of hibernation seems to have the audio muted, and I will have to manually unmute it to have sound I'm not sure why this is happening but is very strange, I was not on windows 10 long enough to see if it had the same issues as the laptop updated to windows 11, soon after getting it. Is strange and if anyone has any ideas how to fix this annoying issue would be great thanks. Also maybe turning hibernation of would help but not sure if it's good to do on laptops as I have always owned desktops.

windows version
21H2 build 22000,376
 

My Computer My Computer

At a glance

windows 11intel core 5 210H 2200MHZ 8 coes8 gbnvidia geforce rtx 4050 laptop gpu
OS
windows 11
Computer type
Laptop
Manufacturer/Model
ASUS TUF Gaming F16
CPU
intel core 5 210H 2200MHZ 8 coes
Motherboard
ASUS
Memory
8 gb
Graphics Card(s)
nvidia geforce rtx 4050 laptop gpu
Sound Card
built in
Monitor(s) Displays
built in
Screen Resolution
native 1080p
Hard Drives
500gb internal ssd
PSU
brick
Case
laptop
Cooling
fans
Keyboard
built in
Antivirus
microsoft
Make sure Windows Audio and Windows Audio Endpoint Builder services startup type set to automatic.

Install the latest version of sound card driver.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
FreeBooter said:
Make sure Windows Audio and Windows Audio Endpoint Builder services startup type set to automatic.

Install the latest version of sound card driver.okay thanks will hit services.msc and make sure
Click to expand...
ok thanks will make sure i hit services and check this out . latest sound card drivers are installed from lenovo.
 

My Computer My Computer

At a glance

windows 11intel core 5 210H 2200MHZ 8 coes8 gbnvidia geforce rtx 4050 laptop gpu
OS
windows 11
Computer type
Laptop
Manufacturer/Model
ASUS TUF Gaming F16
CPU
intel core 5 210H 2200MHZ 8 coes
Motherboard
ASUS
Memory
8 gb
Graphics Card(s)
nvidia geforce rtx 4050 laptop gpu
Sound Card
built in
Monitor(s) Displays
built in
Screen Resolution
native 1080p
Hard Drives
500gb internal ssd
PSU
brick
Case
laptop
Cooling
fans
Keyboard
built in
Antivirus
microsoft
they are automatic i restarted them and it did bring the audio back , now makes me think i may have to wait for Lenovo to release a audio driver for this laptop , which is fairly new but always takes them manufactures sometime to ketch up.
 

My Computer My Computer

At a glance

windows 11intel core 5 210H 2200MHZ 8 coes8 gbnvidia geforce rtx 4050 laptop gpu
OS
windows 11
Computer type
Laptop
Manufacturer/Model
ASUS TUF Gaming F16
CPU
intel core 5 210H 2200MHZ 8 coes
Motherboard
ASUS
Memory
8 gb
Graphics Card(s)
nvidia geforce rtx 4050 laptop gpu
Sound Card
built in
Monitor(s) Displays
built in
Screen Resolution
native 1080p
Hard Drives
500gb internal ssd
PSU
brick
Case
laptop
Cooling
fans
Keyboard
built in
Antivirus
microsoft
You can download the driver from audio card manufacturer website, they will have the latest version of the driver.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
realtek is what this is . not sure if its customized or not for laptop as it has alot dolby stuff added .
 

My Computer My Computer

At a glance

windows 11intel core 5 210H 2200MHZ 8 coes8 gbnvidia geforce rtx 4050 laptop gpu
OS
windows 11
Computer type
Laptop
Manufacturer/Model
ASUS TUF Gaming F16
CPU
intel core 5 210H 2200MHZ 8 coes
Motherboard
ASUS
Memory
8 gb
Graphics Card(s)
nvidia geforce rtx 4050 laptop gpu
Sound Card
built in
Monitor(s) Displays
built in
Screen Resolution
native 1080p
Hard Drives
500gb internal ssd
PSU
brick
Case
laptop
Cooling
fans
Keyboard
built in
Antivirus
microsoft
You will install the driver from realtek website.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
yes i know this but would you not lose laptop Lenovo customizations if i did this, also realtek has not had a database to browse in years.
 

My Computer My Computer

At a glance

windows 11intel core 5 210H 2200MHZ 8 coes8 gbnvidia geforce rtx 4050 laptop gpu
OS
windows 11
Computer type
Laptop
Manufacturer/Model
ASUS TUF Gaming F16
CPU
intel core 5 210H 2200MHZ 8 coes
Motherboard
ASUS
Memory
8 gb
Graphics Card(s)
nvidia geforce rtx 4050 laptop gpu
Sound Card
built in
Monitor(s) Displays
built in
Screen Resolution
native 1080p
Hard Drives
500gb internal ssd
PSU
brick
Case
laptop
Cooling
fans
Keyboard
built in
Antivirus
microsoft
No, you will only be updating realtek driver there will be no changes.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
okay is there a forum page with the updated realtek drivers on here ??
 

My Computer My Computer

At a glance

windows 11intel core 5 210H 2200MHZ 8 coes8 gbnvidia geforce rtx 4050 laptop gpu
OS
windows 11
Computer type
Laptop
Manufacturer/Model
ASUS TUF Gaming F16
CPU
intel core 5 210H 2200MHZ 8 coes
Motherboard
ASUS
Memory
8 gb
Graphics Card(s)
nvidia geforce rtx 4050 laptop gpu
Sound Card
built in
Monitor(s) Displays
built in
Screen Resolution
native 1080p
Hard Drives
500gb internal ssd
PSU
brick
Case
laptop
Cooling
fans
Keyboard
built in
Antivirus
microsoft
I don't know.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
These are some trial and error steps.

Click detailed > post images or share links into this thread


Open administrative command prompt and copy and paste:

msdt.exe -id PowerDiagnostic
msdt.exe -id DeviceDiagnostic
msdt.exe -id AudioPlaybackDiagnostic
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
here are the reports looks like windows was not set to update drivers , it fixed itself other than that i think everything else was ok.
 

Attachments

My Computer My Computer

At a glance

windows 11intel core 5 210H 2200MHZ 8 coes8 gbnvidia geforce rtx 4050 laptop gpu
OS
windows 11
Computer type
Laptop
Manufacturer/Model
ASUS TUF Gaming F16
CPU
intel core 5 210H 2200MHZ 8 coes
Motherboard
ASUS
Memory
8 gb
Graphics Card(s)
nvidia geforce rtx 4050 laptop gpu
Sound Card
built in
Monitor(s) Displays
built in
Screen Resolution
native 1080p
Hard Drives
500gb internal ssd
PSU
brick
Case
laptop
Cooling
fans
Keyboard
built in
Antivirus
microsoft
Please report the findings when resuming from hibernation.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
That was from coming out of hibernation ?
 

My Computer My Computer

At a glance

windows 11intel core 5 210H 2200MHZ 8 coes8 gbnvidia geforce rtx 4050 laptop gpu
OS
windows 11
Computer type
Laptop
Manufacturer/Model
ASUS TUF Gaming F16
CPU
intel core 5 210H 2200MHZ 8 coes
Motherboard
ASUS
Memory
8 gb
Graphics Card(s)
nvidia geforce rtx 4050 laptop gpu
Sound Card
built in
Monitor(s) Displays
built in
Screen Resolution
native 1080p
Hard Drives
500gb internal ssd
PSU
brick
Case
laptop
Cooling
fans
Keyboard
built in
Antivirus
microsoft
I had a similar problem with my laptop recently and I was able to restore the sound by the following:
Go to the bottom right corner of the screen and right click on the Audio icon and Left click on "Open Volume Mixer"

1641254188789.png
Then, when it opens the Settings for "System>Sound>Volume mixer", scroll toward the bottom and left click on Reset.

1641254144876.png

I hope it works for you!
It worked for me.
Good Luck,
Dav
 

My Computer My Computer

At a glance

Windows 11 ProIntel Core i7 @ 1.80GHz16gbIntel UHD Graphics 620 and NVIDIA GeForce MX150
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
HP/Envy-17T
CPU
Intel Core i7 @ 1.80GHz
Motherboard
HP - 8485 (U3E1)
Memory
16gb
Graphics Card(s)
Intel UHD Graphics 620 and NVIDIA GeForce MX150
Sound Card
Realtek High Definition Audio / Intel Display Audio / NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Monitor(s) Displays
Generic PnP Monitor on Intel UHD Graphics 620
Screen Resolution
1536x864 pixels
Hard Drives
KBG30ZMV256G TOSHIBA (SSD)
ST1000LM049-2GH172 (SSD)
PSU
HP Standard
Cooling
HP CoolSense
Keyboard
Standard PS/2 Keyboard
Mouse
Anker
Internet Speed
95Mbps
Browser
FireFox
Antivirus
WebRoot
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