Longtime Webroot user and I had some keyboard issues as well.
I am using an Apple Magic Keyboard with Touch ID and Numeric Keypad connected via a Lightning to USB Cable on an AMD Desktop System.
The Keyboard worked perfectly until recently.
My Issue was the Keyboard not being detected on Boot. The Keyboard has a Power Switch and I would have to Switch the Keyboard Off and On then it would be detected and I could enter my password to log in.
After much seaching I found two settings in Windows fixed my issue.
Go to Control Panel, Open Power Options, Top Left Side Menu Click Chose what the power buttons do and uncheck turn on fast start-up (recommended}
Back to Control Panel Select Device Manager and expand Universal Serial Bus Controllers.
Right Click on each device and where you have Power Management if you have the option of Allow the Computer to turn off this device uncheck it as per below.
My Computer
System One
-
- OS
- Windows 11
- Computer type
- PC/Desktop
- Manufacturer/Model
- Generic
- CPU
- AMD Ryzen 8700G
- Motherboard
- Gigabyte B650 UD AC
- Memory
- 64 GB
- Graphics Card(s)
- Onboard
- Sound Card
- Onboard
- Monitor(s) Displays
- Del U2723QE
- Screen Resolution
- 3840 x 2160
- Hard Drives
- Corsiar MP600 1TB
- PSU
- Silverstone 750 GOLD
- Case
- Silverstone FARA 513
