Bluetooth mouse stops working .... until reboot


x509

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Location
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OS
Windows 11 2H25
My Microsoft Surface Bluetooth mouse stops working after I resume after sleep. After a reboot, it works again. Until a few days ago I didn't have this problem. Now it occurs every time I resume the system.

What should I do?

Host System is Lenovo T14S laptop, Win 11 Pro 2H24 262100.6899
 
Windows Build/Version
26100.6899

My Computer

System One

  • OS
    Windows 11 2H25
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY
    CPU
    AMD 9900X
    Motherboard
    MSI X870E Carbon
    Memory
    64 GB
    Graphics Card(s)
    AMD 9070 XT
    Sound Card
    built-in
    Monitor(s) Displays
    Dell 24"
    Hard Drives
    Sabrent 1 TB NVMe, 4 x SSD (need to check models), 4 x 3.5" HDD, 8-16 TB, all WD
    PSU
    Seasonic 850
    Case
    Fractal Design North XL (which I likw)
    Cooling
    Corsair AIO for CPU, fans for case
    Keyboard
    Das Keyboard 4
    Mouse
    Corsair M65 (white)
    Internet Speed
    1 TB download
    Browser
    Firefox
    Antivirus
    Bitdefender
    Other Info
    Also have Lenovo T14S laptop (me) and Lenovo Slim 71 (wife)
Unplug the Bluetooth device,shutdown,then restart and plug the device back in.
Is there any improvement ?
Also go to Control Panel>Devices & Printers >Click on Add Device to see if the mouse is recognized.
 

My Computer

System One

  • OS
    win 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    home built
    CPU
    amd ryzen 5-2600
    Motherboard
    gigabyte b450m-ds3h
    Memory
    ng skill sniper x 16gb
    Graphics Card(s)
    nvidea gtx 1050
    Monitor(s) Displays
    benq fp 92
    Hard Drives
    samsung 860 evo 500gb m2 ssd
    PSU
    antec ea550g
    Case
    nzxt noctis 450
    Browser
    edge
Unplug the Bluetooth device,shutdown,then restart and plug the device back in.
Is there any improvement ?
Also go to Control Panel>Devices & Printers >Click on Add Device to see if the mouse is recognized.
Figures that once I started this thread:rolleyes: the mouse has no issues. But when it does, I'll do what you say.
 

My Computer

System One

  • OS
    Windows 11 2H25
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY
    CPU
    AMD 9900X
    Motherboard
    MSI X870E Carbon
    Memory
    64 GB
    Graphics Card(s)
    AMD 9070 XT
    Sound Card
    built-in
    Monitor(s) Displays
    Dell 24"
    Hard Drives
    Sabrent 1 TB NVMe, 4 x SSD (need to check models), 4 x 3.5" HDD, 8-16 TB, all WD
    PSU
    Seasonic 850
    Case
    Fractal Design North XL (which I likw)
    Cooling
    Corsair AIO for CPU, fans for case
    Keyboard
    Das Keyboard 4
    Mouse
    Corsair M65 (white)
    Internet Speed
    1 TB download
    Browser
    Firefox
    Antivirus
    Bitdefender
    Other Info
    Also have Lenovo T14S laptop (me) and Lenovo Slim 71 (wife)
Please run Services.msc from Run dialog box (Winkey + R)

Find Bluetooth services and put them all on Automatic start.

Restart your PC.

Hope this helps.

Screenshot 2025-11-09 080156.webp
 

My Computers

System One System Two

  • OS
    Windows 11 Pro build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-4790
    Motherboard
    Asus H97 Pro Gamer with add-on TPM1.2 module
    Memory
    Teams DDR3-1600 4x4 GB
    Graphics Card(s)
    MSI Nvidia GeForce GTX 1050Ti
    Sound Card
    Realtek ALC1150
    Monitor(s) Displays
    Dell P2425D
    Screen Resolution
    2560 by 1440 pixels
    Hard Drives
    Corsair NVMe M.2 Core XT 1000 GB (Windows 11 v.25H2); Samsung SATA Evo 870 500 GB (Windows 11 v.25H2);
    PSU
    Corsair HX850
    Case
    Gigabyte Solo 210
    Cooling
    Zalman CNPS7X Tower
    Keyboard
    Microsoft AIO Wireless (includes touchpad)
    Mouse
    HP S1000 Plus Wireless
    Internet Speed
    500 Mb fiber optic
    Browser
    Chrome; MS Edge
    Antivirus
    Windows Defender
  • Operating System
    MacOS 12 Monterey
    Computer type
    Laptop
    Manufacturer/Model
    Apple Macbook Air
    CPU
    Intel Core i5
    Memory
    8 GB
    Graphics card(s)
    Intel integrated
    Screen Resolution
    1440 by 900 pixels
    Hard Drives
    128 GB
    Keyboard
    Built-in
    Mouse
    Microsoft Wireless
    Internet Speed
    802.11 ac
    Browser
    Chrome; Safari
    Antivirus
    N/A

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