Bluetooth mouse stops working .... until reboot

P

PhilB

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Power User

VIP

Local time

7:00 PM

Posts

795

Location

Western USA

OS

Windows 11 2H25

• Nov 7, 2025

• #1

My Microsoft Surface Bluetooth mouse stops working after I resume after sleep. After a reboot, it works again. Until a few days ago I didn't have this problem. Now it occurs every time I resume the system.

What should I do?

Host System is Lenovo T14S laptop, Win 11 Pro 2H24 262100.6899

 

Windows Build/Version

26100.6899

My Computer

At a glance

Windows 11 2H25AMD 9900X64 GBAMD 9070 XT

OS

Windows 11 2H25

Computer type

PC/Desktop

Manufacturer/Model

DIY

CPU

AMD 9900X

Motherboard

MSI X870E Carbon

Memory

64 GB

Graphics Card(s)

AMD 9070 XT

Sound Card

built-in

Monitor(s) Displays

Dell 24"

Hard Drives

Sabrent 1 TB NVMe, 4 x SSD (need to check models), 4 x 3.5" HDD, 8-16 TB, all WD

PSU

Seasonic 850

Case

Fractal Design North XL (which I likw)

Cooling

Corsair AIO for CPU, fans for case

Keyboard

Das Keyboard 4

Mouse

Corsair M65 (white)

Internet Speed

1 TB download

Browser

Firefox

Antivirus

Bitdefender

Other Info

Also have Lenovo T14S laptop (me) and Lenovo Slim 71 (wife)

J

joeandmarg0

Well-known member

Member

Local time

10:00 PM

Posts

140

OS

win 10

• Nov 8, 2025

• #2

Unplug the Bluetooth device,shutdown,then restart and plug the device back in.
Is there any improvement ?
Also go to Control Panel>Devices & Printers >Click on Add Device to see if the mouse is recognized.

 

My Computer

At a glance

win 10amd ryzen 5-2600ng skill sniper x 16gbnvidea gtx 1050

OS

win 10

Computer type

PC/Desktop

Manufacturer/Model

home built

CPU

amd ryzen 5-2600

Motherboard

gigabyte b450m-ds3h

Memory

ng skill sniper x 16gb

Graphics Card(s)

nvidea gtx 1050

Monitor(s) Displays

benq fp 92

Hard Drives

samsung 860 evo 500gb m2 ssd

PSU

antec ea550g

Case

nzxt noctis 450

Browser

edge

P

PhilB

Well-known member

Power User

VIP

Thread Starter

Local time

7:00 PM

Posts

795

Location

Western USA

OS

Windows 11 2H25

• Nov 8, 2025

• #3

joeandmarg0 said:

Unplug the Bluetooth device,shutdown,then restart and plug the device back in.
Is there any improvement ?
Also go to Control Panel>Devices & Printers >Click on Add Device to see if the mouse is recognized.

Click to expand...

Figures that once I started this thread the mouse has no issues. But when it does, I'll do what you say.

 

My Computer

At a glance

Windows 11 2H25AMD 9900X64 GBAMD 9070 XT

OS

Windows 11 2H25

Computer type

PC/Desktop

Manufacturer/Model

DIY

CPU

AMD 9900X

Motherboard

MSI X870E Carbon

Memory

64 GB

Graphics Card(s)

AMD 9070 XT

Sound Card

built-in

Monitor(s) Displays

Dell 24"

Hard Drives

Sabrent 1 TB NVMe, 4 x SSD (need to check models), 4 x 3.5" HDD, 8-16 TB, all WD

PSU

Seasonic 850

Case

Fractal Design North XL (which I likw)

Cooling

Corsair AIO for CPU, fans for case

Keyboard

Das Keyboard 4

Mouse

Corsair M65 (white)

Internet Speed

1 TB download

Browser

Firefox

Antivirus

Bitdefender

Other Info

Also have Lenovo T14S laptop (me) and Lenovo Slim 71 (wife)

suatcini54

Well-known member

Power User

VIP

Local time

5:00 AM

Posts

696

OS

Windows 11 Pro build 26200.8524

• Nov 9, 2025

• #4

Please run Services.msc from Run dialog box (Winkey + R)

Find Bluetooth services and put them all on Automatic start.

Restart your PC.

Hope this helps.

 

My Computers

System One System Two

• At a glance

  Windows 11 Pro build 26200.8524Intel i7-4790Teams DDR3-1600 4x4 GBMSI Nvidia GeForce GTX 1050Ti

  OS

  Windows 11 Pro build 26200.8524

  Computer type

  PC/Desktop

  Manufacturer/Model

  Home Built

  CPU

  Intel i7-4790

  Motherboard

  Asus H97 Pro Gamer with add-on TPM1.2 module

  Memory

  Teams DDR3-1600 4x4 GB

  Graphics Card(s)

  MSI Nvidia GeForce GTX 1050Ti

  Sound Card

  Realtek ALC1150

  Monitor(s) Displays

  Dell P2425D

  Screen Resolution

  2560 by 1440 pixels

  Hard Drives

  Corsair NVMe M.2 Core XT 1000 GB (Windows 11 v.25H2); Samsung SATA Evo 870 500 GB (Windows 11 v.25H2);

  PSU

  Corsair HX850

  Case

  Gigabyte Solo 210

  Cooling

  Zalman CNPS7X Tower

  Keyboard

  Microsoft AIO Wireless (includes touchpad)

  Mouse

  HP S1000 Plus Wireless

  Internet Speed

  500 Mb fiber optic

  Browser

  Chrome; MS Edge

  Antivirus

  Windows Defender

• At a glance

  MacOS 12 MontereyIntel Core i58 GBIntel integrated

  Operating System

  MacOS 12 Monterey

  Computer type

  Laptop

  Manufacturer/Model

  Apple Macbook Air

  CPU

  Intel Core i5

  Memory

  8 GB

  Graphics card(s)

  Intel integrated

  Screen Resolution

  1440 by 900 pixels

  Hard Drives

  128 GB

  Keyboard

  Built-in

  Mouse

  Microsoft Wireless

  Internet Speed

  802.11 ac

  Browser

  Chrome; Safari

  Antivirus

  N/A