Laptop Keyboard randomly stops working?

swerd

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Windows 11 Home
Well, I am having an annoying issue.

Twice now, my laptop's keyboard has just stopped working. The only thing I can do is reboot. It is very annoying!!

Anyone else notice this?

Cheers
 

My Computer

System One

  • OS
    Windows 11 Home

FreeBooter

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Uninstall the keyboard driver from Device Manager and restart your computer for Windows 11 to reinstall keyboard driver.
 

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  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
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    NVIDIA GeForce RTX 3060
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    Realtek ALC671
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    Samsung SyncMaster U28E590
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    3840 x 2160
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    SAMSUNG MZVLQ1T0HALB-000H1

Mooly

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Yes, it has happened to me, usually on start up. Very very infrequent (maybe once in a few weeks) and it happened with all W10 builds but I have not experienced it once in any W11 build including the Dev builds. It was so infrequent to not be a major issue but yes, I've experienced it. I suspect there is not an easy fix as such.

My laptop is a Dell Vostro i5 from 2012 and W11 has been the best experience ever. Faultless and flies along.
 

My Computer

System One

  • OS
    W11 Pro x64 21H2 22000.51
    Computer type
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    Manufacturer/Model
    Dell Vostro 3750 17"
    CPU
    Early i5
    Motherboard
    Unknown
    Memory
    8Gb
    Graphics Card(s)
    Intel Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    Internal
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    500Gb Crucial SSD
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    50Mbps
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    Edge
    Other Info
    Legacy BIOS. No TPM

jvickers

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Uninstall the keyboard driver from Device Manager and restart your computer for Windows 11 to reinstall keyboard driver.
In addition to FreeBooter's excellent advice, if you're keyboard has software for it, make sure it's updated to the most recent version that will run on Windows 11.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 7 3700X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
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    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
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    ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card/ ZOTAC GeForce GTX 1050 Ti Mini, 4GB GDDR5 DisplayPort 128-bit Gaming Graphic Card
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    Proprietary
    Monitor(s) Displays
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    Thermaltake Smart 700W 80+ White Certified PSU
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    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
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    Corsair iCUE H60i RGB PRO XT Liquid CPU Cooler
    Keyboard
    Corsair K70
    Mouse
    Logitech MX Master 3
    Internet Speed
    120MB/s Download/ 10MB/s Upload
    Browser
    Edge (Chromium)
    Antivirus
    Norton 360
  • Operating System
    Windows 10
    Computer type
    PC/Desktop
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    Home Built
    CPU
    AMD FX Black Edition
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    Asus M5A97 LE R2.0
    Memory
    16MB DDR
    Graphics card(s)
    I forget, but it's old.
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    Propietary
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    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
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    Stock
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    120MB/10MB
    Browser
    Chrome
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    Norton 360
    Other Info
    Currently taken down because of a lack of space :-(
    Maybe I'll make room somewhere and connect to the Dev channel if possible.

The-Hive

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A bit different, in an earlier version of 11 I found sometimes ( just now and again) my mouse would stop working and/or the pointer disappeared. a reboot cured it and the best fix was as they said reload/update driver
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
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    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen Core i9 10900K
    Memory
    32GB
    Graphics Card(s)
    Geforce RTX 2080 Super
    Screen Resolution
    1920x1080
    Hard Drives
    C: Samsung 2TB P981A
    D: Samsung 2TB 970 Evo
    E: Samsung 2TB 970 Evo (External)
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer AX1650i Wi-Fi Network Adaptor
    Alienware Z01G Graphic Amplifier
    Tobii Eye Tracker
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 3501
    CPU
    11th Gen i-7 2.80 gb
    Memory
    16Gb
    Screen Resolution
    1920 x 1080
    Hard Drives
    512Gb SSD
    Browser
    Chrome
    Antivirus
    Norton

Ed Tittel

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If you have access to plug-in mouse/keyboard and those items work, you can sometimes go into Device Manager. Then disable/re-enable the flaky devices. That's been a reasonably successful strategy for me over the years with Windows versions back to 3.x (I'd say 50+% helpful). Just a thought...
HTH,
--Ed--

PS: but then, I have extras of just about everything around because I review and write about Windows for a part of my daily work/living.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo X380 Yoga
    CPU
    i7-8650U (8th Gen/Kaby Lake)
    Motherboard
    20LH000MUS (U3E1)
    Memory
    16 GB
    Graphics Card(s)
    Intel UHD Graphics 620
    Sound Card
    Integrated Conexant SmartAudio HD
    Monitor(s) Displays
    FlexView Display
    Screen Resolution
    1920x1080
    Hard Drives
    Toshiba 1 TB PCIe x3 NVMe SSD
    external 5TB Seagate USB-C attached HDD
    PSU
    Lenovo integrated 65W power brick
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    Laptop
    Cooling
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    Keyboard
    Integrated Lenovo ThinkPad keyboard
    Mouse
    touchscreen, touchpad
    Internet Speed
    GbE (Spectrum/Charter)
    Browser
    all of em
    Antivirus
    Defender
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    Purchased early 2019 as Windows Insider test PC

swerd

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Thread Starter
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Windows 11 Home
OK, so this just happened again. It's infrequent but very annoying. I tried uninstalling the driver in device manager. Didn't fix it. This was never a problem on 10.
 

My Computer

System One

  • OS
    Windows 11 Home

TheMystic

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7:10 PM
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Well, I am having an annoying issue.

Twice now, my laptop's keyboard has just stopped working. The only thing I can do is reboot. It is very annoying!!

Anyone else notice this?

Cheers
Your keyboard connection inside the laptop could be loose. I had a similar problem some time back, After a lot of tinkering with software, I finally resolved it by opening my laptop and then putting everything back properly. It was indeed a loose connection.

Point to Note: The problem for me started after I opened my laptop to service it. It didn't occur to me immediately because the laptop was running fine for the next few days, and the problem coincided with a Windows update. This made me think that the problem was caused by Windows Update, but that was not true.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy dv7
    CPU
    Intel Core i7 3630QM
    Motherboard
    HP
    Memory
    16 GB
    Graphics Card(s)
    Intel HD Graphics 4000 & Nvidia GeForce GT 635M
    Sound Card
    IDT High Definition
    Screen Resolution
    1080p
    Hard Drives
    1 TB Crucial MX500 on bay 1.
    1 TB Seagate HDD on bay 2.
    Antivirus
    Windows Defender
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