laptop stuck at 23H2


ultimate99

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Member
Local time
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Windows 11
I booted up a laptop that I haven't used in a while. Turns out it is a 23H2 build.

Edition Windows 11 Pro
Version 23H2
Installed on ‎12/‎4/‎2024
OS build 22631.6199

I ran Windows Update and laptop is up to date. No option to upgrade to 25H2. Does it matter? :D

Specs:
Thinkpad x13
Processor Intel(R) Core(TM) i5-10310U CPU @ 1.70GHz 2.21 GHz
Installed RAM 16.0 GB (15.7 GB usable)
 
Last edited:

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    ...do i need one?...
If your chip doesn't support the SSE 4.2/POPCNT instruction set, 23H2 is the end of the line. You should really upgrade from a 20 year old laptop if you want to run the latest version of Windows 11.
 

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    Windows 11 Education For 25H2Intel® Core i7 5500u8 GBIntel HD Family Graphics 5500 AMD Firepro 4150M
    OS
    Windows 11 Education For 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook G2
    CPU
    Intel® Core i7 5500u
    Motherboard
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    Memory
    8 GB
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    Windows 11 Pro For Workstations 25H2Xeon 1535m v632 GBAMD Quadro Pro 4100
    Operating System
    Windows 11 Pro For Workstations 25H2
    Computer type
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    HP Zbook G4
    CPU
    Xeon 1535m v6
    Motherboard
    HP
    Memory
    32 GB
    Graphics card(s)
    AMD Quadro Pro 4100
    Sound Card
    Bang and Olufson Audio
    Hard Drives
    1TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Windows Defender
If your chip doesn't support the SSE 4.2/POPCNT instruction set, 23H2 is the end of the line. You should really upgrade from a 20 year old laptop if you want to run the latest version of Windows 11.
Good point. Updated post with specs.
 

My Computers My Computers

  • At a glance

    Windows 11Ryzen 3900x32GB DDR46800XT
    OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 3900x
    Motherboard
    Aorus Master x570
    Memory
    32GB DDR4
    Graphics Card(s)
    6800XT
    Monitor(s) Displays
    SCEPTRE 35" Ultrawide
    Screen Resolution
    1440p
    PSU
    EVGA G6 1000
    Case
    Corsaire 5000D
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    Win11 EnterpriseAMD 9950x3D64gb DDR5 6400 cl28Asus Astral 5090 32gb
    Operating System
    Win11 Enterprise
    Computer type
    PC/Desktop
    CPU
    AMD 9950x3D
    Motherboard
    Asus x870-itx
    Memory
    64gb DDR5 6400 cl28
    Graphics card(s)
    Asus Astral 5090 32gb
    PSU
    Corsair SFX 1000w
    Antivirus
    ...do i need one?...
Good point. Updated post with specs.


The easiest way is to just do an In-Place Upgrade, from 23H2 to 25H2... should take about 45 mins on your machine.

Use Option Two (ISO method)...



You won't lose any files, apps or drivers... AND it will fix any Windows issues you may have.
The In-Place upgrade is the only GREAT thing MS has come up with in decades. ^^
 

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    Win 11 Home ♦♦♦26200.8655 ♦♦♦♦♦♦♦25H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
    OS
    Win 11 Home ♦♦♦26200.8655 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
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    CPU
    AMD Ryzen 7 3700X
    Motherboard
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    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
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    Dell U3011 30"
    Screen Resolution
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    Hard Drives
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    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
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    Cooler Master ATCS 840 Tower
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    Logitech Optical M-100
    Internet Speed
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    Speakers: Klipsch Pro Media 2.1
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    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
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    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
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    ViewSonic G90FB Black 19" Professional (CRT)
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    WD 36GB 10,000rpm Raptor SATA
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    PC Power & Cooling Silencer 750 Quad EPS12V
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    ZALMAN 9500A 92mm CPU Cooler
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    Logitech Classic Keybooard 200
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    300/300
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    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
1) Please run the V2 log collector > post a share link





2) Run upgrade_failure_info.bat > post a share link







3) Run Tuneup plus > post a share link

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

 

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Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
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Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
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Other Info
Mobile Workstation
An i5-10310u most definitely should be supported. Use Ghot's suggestion.
Yes, it matters. 23h2 is EOL and out of support.
 

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    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
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    CPU
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    CPU
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    Memory
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    Graphics card(s)
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    Monitor(s) Displays
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My Computer My Computer

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Windows 11 Pro 25H2AMD Rysen 5 4600H32 GB (2 x 16 GB Samsung SO-DIMM DDR4-3200)GeForce GTX 1650 Ti, 4 GB GDDR6
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Computer type
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Manufacturer/Model
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CPU
AMD Rysen 5 4600H
Memory
32 GB (2 x 16 GB Samsung SO-DIMM DDR4-3200)
Graphics Card(s)
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Screen Resolution
1920x1080
Hard Drives
SSD M.2 512 GB SAMSUNG MZALQ512; SSD M.2 1 TB Seagate FireCuda 530
Mouse
Logitech M650L in Bluetooth mode
Could you post a screenshot of WhyNotWin11 (even though you already use Windows 11)? It's a good tool to check current PC hardware status.

CPUID-Z is a good way to check whether your chip supports the SSE 4.2/POPCNT instruction set.
 

My Computers My Computers

  • At a glance

    Windows 11 Education For 25H2Intel® Core i7 5500u8 GBIntel HD Family Graphics 5500 AMD Firepro 4150M
    OS
    Windows 11 Education For 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook G2
    CPU
    Intel® Core i7 5500u
    Motherboard
    HP
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Family Graphics 5500 AMD Firepro 4150M
    Sound Card
    Realtek High Audio
    Hard Drives
    1 TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Windows Defender
  • At a glance

    Windows 11 Pro For Workstations 25H2Xeon 1535m v632 GBAMD Quadro Pro 4100
    Operating System
    Windows 11 Pro For Workstations 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook G4
    CPU
    Xeon 1535m v6
    Motherboard
    HP
    Memory
    32 GB
    Graphics card(s)
    AMD Quadro Pro 4100
    Sound Card
    Bang and Olufson Audio
    Hard Drives
    1TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Windows Defender

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