Laptop stuck on loading page


franka

Member
Local time
10:45 AM
Posts
9
Location
U.K.
OS
windows 11 Pro
Hi
New member here.
I haven't posted any profile detail yet because i am having problems with a new laptop, amd am looking for help.
My daughter has just bought a new HP laptop, with Win 11 home preinstalled. I have set it up, and it is (was) running perfectly.
I have installed Paragon HDM 17 and made a backup of the system to a USB external drive. So far all okay.

I have this on my system, and have made recovery medium on a USB stick and tried it all on my laptop to prove it is all okay.
I then tried it ao my daughters laptop and it froze on the loading page.

I now have a laptop that is stuck on the loading page and have no means of turning the machine off. There is no cursor to switch it off. pressing the start button does not turn it off.
Please tell me how i can cloe the machine down.

Thanktoy
 

My Computers My Computers

  • At a glance

    windows 11 ProAMD RYZEN 3 3200U16GBAMD Radeon Vega 3
    OS
    windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP 255
    CPU
    AMD RYZEN 3 3200U
    Motherboard
    HP 85EA 51.24
    Memory
    16GB
    Graphics Card(s)
    AMD Radeon Vega 3
  • At a glance

    Winows 10 PRO 64bitAMD Athlon 11 X2 2504GBNVIDIA GeForce GT 430
    Operating System
    Winows 10 PRO 64bit
    Computer type
    PC/Desktop
    CPU
    AMD Athlon 11 X2 250
    Motherboard
    Gigabyte GA-990FXA-UD3
    Memory
    4GB
    Graphics card(s)
    NVIDIA GeForce GT 430
    Monitor(s) Displays
    LG M198WDP
    Browser
    GOOGLE CHROME
    Antivirus
    Eset Internet Security
Keep pressing power switch to force shutdown laptop.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
HI
Window verion is:- Windows 11. ver. 21H2 (build 22000.376)
 

My Computers My Computers

  • At a glance

    windows 11 ProAMD RYZEN 3 3200U16GBAMD Radeon Vega 3
    OS
    windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP 255
    CPU
    AMD RYZEN 3 3200U
    Motherboard
    HP 85EA 51.24
    Memory
    16GB
    Graphics Card(s)
    AMD Radeon Vega 3
  • At a glance

    Winows 10 PRO 64bitAMD Athlon 11 X2 2504GBNVIDIA GeForce GT 430
    Operating System
    Winows 10 PRO 64bit
    Computer type
    PC/Desktop
    CPU
    AMD Athlon 11 X2 250
    Motherboard
    Gigabyte GA-990FXA-UD3
    Memory
    4GB
    Graphics card(s)
    NVIDIA GeForce GT 430
    Monitor(s) Displays
    LG M198WDP
    Browser
    GOOGLE CHROME
    Antivirus
    Eset Internet Security
Hi
Thank to all who replied.
Panic now over. After pressing the start button. for what eemed an eternity the machine eventually closed down.

Thanyou all very much.
 

My Computers My Computers

  • At a glance

    windows 11 ProAMD RYZEN 3 3200U16GBAMD Radeon Vega 3
    OS
    windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP 255
    CPU
    AMD RYZEN 3 3200U
    Motherboard
    HP 85EA 51.24
    Memory
    16GB
    Graphics Card(s)
    AMD Radeon Vega 3
  • At a glance

    Winows 10 PRO 64bitAMD Athlon 11 X2 2504GBNVIDIA GeForce GT 430
    Operating System
    Winows 10 PRO 64bit
    Computer type
    PC/Desktop
    CPU
    AMD Athlon 11 X2 250
    Motherboard
    Gigabyte GA-990FXA-UD3
    Memory
    4GB
    Graphics card(s)
    NVIDIA GeForce GT 430
    Monitor(s) Displays
    LG M198WDP
    Browser
    GOOGLE CHROME
    Antivirus
    Eset Internet Security
You are very welcome!
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1

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