Laptop stuck on loading page


franka

Member
Local time
1:27 AM
Posts
9
Location
U.K.
OS
windows 11 Pro
Hi
New member here.
I haven't posted any profile detail yet because i am having problems with a new laptop, amd am looking for help.
My daughter has just bought a new HP laptop, with Win 11 home preinstalled. I have set it up, and it is (was) running perfectly.
I have installed Paragon HDM 17 and made a backup of the system to a USB external drive. So far all okay.

I have this on my system, and have made recovery medium on a USB stick and tried it all on my laptop to prove it is all okay.
I then tried it ao my daughters laptop and it froze on the loading page.

I now have a laptop that is stuck on the loading page and have no means of turning the machine off. There is no cursor to switch it off. pressing the start button does not turn it off.
Please tell me how i can cloe the machine down.

Thanktoy
 

My Computer

System One

  • OS
    windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP 255
    CPU
    AMD RYZEN 3 3200U
    Motherboard
    HP 85EA 51.24
    Memory
    16GB
    Graphics Card(s)
    AMD Radeon Vega 3

FreeBooter

Well-known member
Power User
VIP
Local time
3:27 AM
Posts
937
Location
Adana
OS
Windows 11
Keep pressing power switch to force shutdown laptop.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

franka

Member
Thread Starter
Local time
1:27 AM
Posts
9
Location
U.K.
OS
windows 11 Pro
HI
Window verion is:- Windows 11. ver. 21H2 (build 22000.376)
 

My Computer

System One

  • OS
    windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP 255
    CPU
    AMD RYZEN 3 3200U
    Motherboard
    HP 85EA 51.24
    Memory
    16GB
    Graphics Card(s)
    AMD Radeon Vega 3

franka

Member
Thread Starter
Local time
1:27 AM
Posts
9
Location
U.K.
OS
windows 11 Pro
Hi
Thank to all who replied.
Panic now over. After pressing the start button. for what eemed an eternity the machine eventually closed down.

Thanyou all very much.
 

My Computer

System One

  • OS
    windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP 255
    CPU
    AMD RYZEN 3 3200U
    Motherboard
    HP 85EA 51.24
    Memory
    16GB
    Graphics Card(s)
    AMD Radeon Vega 3

FreeBooter

Well-known member
Power User
VIP
Local time
3:27 AM
Posts
937
Location
Adana
OS
Windows 11
You are very welcome!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
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