Solved Lenovo Laptop Stuck in a Reboot During Latest Win 11 Update


B

bob17821

Well-known member
Local time
5:16 PM
Posts
89
OS
Windows 11 25H2 26200.7462
Booted my Lenovo laptop this morning to find that it was in the middle of an update. Had a lot on my mind and didn't pay much attention. But I saw it go from 11% complete to over 20% complete - it was going VERY slowly. Then it evidently needed a reboot. Now I have been looking at this screen for at least 40 minutes:

laptop update stuck x.jpg

The warnings are so dire about not interrupting the update process I am afraid to do anything. What's my safest option? I apologize for how little info I've provided. Silly me, I expected the process to work.

Thanks very much for any advice. Bob
 
Windows Build/Version
Not sure what it was running but it should have been very recent. Not sure what it was trying to install but almost certainly the latest.

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 25H2 26200.746232GBNVIDIA GeForce RTX5060
    OS
    Windows 11 25H2 26200.7462
    Computer type
    Laptop
    Manufacturer/Model
    Alienware 16X Aurora
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce RTX5060
    Screen Resolution
    4K

  • At a glance

    Win11Intel Core i7-1270016GBGEFORCE RTX 3060Ti
    Operating System
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo Legion
    CPU
    Intel Core i7-12700
    Motherboard
    No Idea
    Memory
    16GB
    Graphics card(s)
    GEFORCE RTX 3060Ti
    Monitor(s) Displays
    Samsung
    Screen Resolution
    4K
In this video, i will guide you on how to fix Windows update is stuck in an endless loop on Windows 7, Windows 8, Windows 10 and Windows 11.

 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Thanks VERY MUCH FreeBooter! Unfortunately, I can't get back to this today. But I will certainly be working on it tomorrow. And again, thanks very much for your response.

Bob
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 25H2 26200.746232GBNVIDIA GeForce RTX5060
    OS
    Windows 11 25H2 26200.7462
    Computer type
    Laptop
    Manufacturer/Model
    Alienware 16X Aurora
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce RTX5060
    Screen Resolution
    4K

  • At a glance

    Win11Intel Core i7-1270016GBGEFORCE RTX 3060Ti
    Operating System
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo Legion
    CPU
    Intel Core i7-12700
    Motherboard
    No Idea
    Memory
    16GB
    Graphics card(s)
    GEFORCE RTX 3060Ti
    Monitor(s) Displays
    Samsung
    Screen Resolution
    4K
bob17821 said:
Thanks VERY MUCH FreeBooter! Unfortunately, I can't get back to this today. But I will certainly be working on it tomorrow. And again, thanks very much for your response.

Bob
Click to expand...
You are very welcome, let us know how it works out.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
FreeBooter, What is the software which you are starting with? I.E. the app/software which displays this menu?

1674997226580.png

Thanks, Bob
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 25H2 26200.746232GBNVIDIA GeForce RTX5060
    OS
    Windows 11 25H2 26200.7462
    Computer type
    Laptop
    Manufacturer/Model
    Alienware 16X Aurora
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce RTX5060
    Screen Resolution
    4K

  • At a glance

    Win11Intel Core i7-1270016GBGEFORCE RTX 3060Ti
    Operating System
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo Legion
    CPU
    Intel Core i7-12700
    Motherboard
    No Idea
    Memory
    16GB
    Graphics card(s)
    GEFORCE RTX 3060Ti
    Monitor(s) Displays
    Samsung
    Screen Resolution
    4K
Hi Bob,

This is Windows built-in and the menu is from the OS itself.
You get there by Powering off/on your computer THREE times.
 

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    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
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    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
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    MS Bluetooth
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    Fiber 1GB Cox -us & 1GB Orange-fr
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    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
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    Windows Defender

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    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
do you have an image created before the update, something like Macrium? if so you can restart your machine and load the image and try the update again. If the worse comes to the worse and you have to reboot, go to Settings> Windows update>Advanced options under Additional options is recovery and you should be able to uninstall the update from there
 

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    Windows 11 Pro13th Gen Core i9 13900HX32GB DDR5 @4800MHz 2x16GBGeforce RTX 4090HX 16GB
    OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
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  • At a glance

    Windows 11 Pro10th Gen i-9 10900 K32Gb Dual Channel DDR4 @ 8843MHzNvidia RTX 2080 Super
    Operating System
    Windows 11 Pro
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    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
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    Nvidia
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    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
FreeBooter: The menu no longer contains "Command Prompt" -

New Menu x.jpg
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 25H2 26200.746232GBNVIDIA GeForce RTX5060
    OS
    Windows 11 25H2 26200.7462
    Computer type
    Laptop
    Manufacturer/Model
    Alienware 16X Aurora
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce RTX5060
    Screen Resolution
    4K

  • At a glance

    Win11Intel Core i7-1270016GBGEFORCE RTX 3060Ti
    Operating System
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo Legion
    CPU
    Intel Core i7-12700
    Motherboard
    No Idea
    Memory
    16GB
    Graphics card(s)
    GEFORCE RTX 3060Ti
    Monitor(s) Displays
    Samsung
    Screen Resolution
    4K
Select Troubleshoot option.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Thanks much to everyone who has responded to this thread. I now have a functioning Win 11 system. But I don't have 22H2. (Actually I don't recall ever seeing what update it was trying to install but I am guessing 22H2.) Whatever it was trying to install I'd guess it will try again someday. I need to take a break from this for a few days, but then will be back asking how to prevent the same problem from reoccurring the next time Microsoft tries to install 22H2 (or whatever it was trying to install). Thanks again to all of you. You are generous with your time and expertise and I am grateful for it. Bob
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 25H2 26200.746232GBNVIDIA GeForce RTX5060
    OS
    Windows 11 25H2 26200.7462
    Computer type
    Laptop
    Manufacturer/Model
    Alienware 16X Aurora
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce RTX5060
    Screen Resolution
    4K

  • At a glance

    Win11Intel Core i7-1270016GBGEFORCE RTX 3060Ti
    Operating System
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo Legion
    CPU
    Intel Core i7-12700
    Motherboard
    No Idea
    Memory
    16GB
    Graphics card(s)
    GEFORCE RTX 3060Ti
    Monitor(s) Displays
    Samsung
    Screen Resolution
    4K
  • Like
Reactions: OAT
You are very welcome!
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
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