Losing Icon Cache.....repeatable


BamaInArk

Well-known member
Power User
VIP
Local time
4:17 AM
Posts
923
Location
Arkansas
OS
Win 7/10/11
I've been seeing this issue for years now. Even occurs on Win10 so this is not really OS specific. When I install Windows on a machine I always create a Utilities folder on the Desktop where I place multiple utility icons. In my specific case I install "CPU-Z" and "HWMonitor" from CPUID. Also "CrystalDiskInfo" and "CrystalDiskMark" as well as "GPU-Z" from TechPowerUp. A few others as well. I always use the "installer" version and not the stand alone.

The Apps all install fine and create their own icons on the Desktop. No problems here. I then move the Desktop Icons to the Utilities folder. Icons move fine and Icons look normal. However once I reboot the system now those same icons have lost their icon cache and appear as indicated in the attached image.

Icon Cache.webp

The MiniTool PW icon was copied however I had already reset it's icon. The CrystalDiskMark9 icon always remain normal yet the CrystalDiskInfo icon "ALWAYS" loses the cache as well as the CPU-Z, HWMonitor and GPU-Z. As I said this is repeatable every time I do this. If there is an update to say CPU-Z, I run the installer where the installer puts the icon on the Desktop where I proceed to move the icon to this Folder and upon a system reboot it again loses the icon cache.

There are other Apps where I see similar however I'll leave my post with the few mentioned. The one thing I think I am noticing is the App icons that seem problematic all give me a UAC prompt when attempting to change the icon except for CrystalDiskInfo.

The other odd thing is when attempting to actually change/correct the icon. For instance take the CPU-Z icon. If I "right click" the icon and select Properties then select Change Icon...I select the correct Icon image, click OK then apply you get a UAC notification however the Icon remains unchanged. So I have to go through the same clicks once more for the icon to actually change to what is selected. Again this procedure is repeatable again and again with CPU-Z, HWMonitor, and GPU-Z. Same issue with MiniTool PW icon. Yet oddly changing the CrystalDiskInfo icon only takes one try but not UAC prompt for that one.

Once I change them they remain the same until and updated App icon is moved to take the place of the previous one....although technically I suppose I could just delete the newly created Desktop icon as the icon within the Utilities folder will point to the same exe file. I could also try the portable app files and not use the installer, which I haven't yet tried.

As mentioned not all App icons do this but the ones mentioned are repeatable. And I think UAC is involved somehow but I am not all that experienced with UAC and all it's quirks. Some executables seem known to Microsoft where you do not get the UAC prompt.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
i have found this which maybe of help

also this maybe of help

best of luck Steve ..
 

My Computers

System One System Two

  • OS
    Debian 13 KDE .. Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software
  • Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
Those won't help. Been through them all. Again this just happened on a brand new clean install so technically there shouldn't be any issues with the icon cache settings.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
Those won't help. Been through them all. Again this just happened on a brand new clean install so technically there shouldn't be any issues with the icon cache settings.


It could be a broken "file path".
Did you possibly move the items the shortcuts represent?

Are those items on a USB stick or external drive?
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26200.8655 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
It could be a broken "file path".
Did you possibly move the items the shortcuts represent?

Are those items on a USB stick or external drive?
The programs are installed to their own folders in C:\Programs Files\xxxx. The shortcut Desktop icons merely point to this path. On the Boot drive, not on any external device.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
I think the best thing to do is to go and download the latest CPU-Z, install it. Then move the newly created desktop icon to a specific folder, reboot the system and check to see if the icon loses it's cash. As I said this is repeatable for me. Not specific to any PC, as it happens every time, on every PC I see.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
Back
Top Bottom