lost email


M

Maranna

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Windows 11 pro
I saw that I had a notification of a new email from the VA on my iPhone but when I went there with the new Outlook it was not there. It was of significant importance. I checked all my folders like delete, junk etc.
I went to the site and read it. Is it often that new Outlook drops a message? Has anyone else experienced this?
I am getting my mail as far as I know. Do I have a settings wrong in New Outlook?

PS I found this by Googling= Yes, users have reported issues with the new Outlook, including emails and folders appearing missing, which can be due to synchronization problems, filters, or other settings.

No need to reply. I wonder if Windows wants users to subscribe to 365 ?
 
Last edited:

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 proIntel Core i9- 12900K Alder Lake 3.2 GHz LGA1700G-Skill Ripjaws S5 32GBNVIDIA GEForce GTX1616 Super dual fan
    OS
    Windows 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS built by Micro center
    CPU
    Intel Core i9- 12900K Alder Lake 3.2 GHz LGA1700
    Motherboard
    Asus prime Z790-v WI FI Intel LGA1700 ATX
    Memory
    G-Skill Ripjaws S5 32GB
    Graphics Card(s)
    NVIDIA GEForce GTX1616 Super dual fan
    Hard Drives
    Samsung 500GB 860 EVO
    PSU
    Thermalake 500 Watt
    Case
    V 100ATX
    Antivirus
    Defender primary with MBAM free secondary

  • At a glance

    Windows 11 Pro 21H2 22000.438
    Operating System
    Windows 11 Pro 21H2 22000.438
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS board built
    Motherboard
    Asus Tuf Z390 - Tuf Plus Gaming WI = FI
Is Outlook setup to group conversations? Grouping email can be problematic. Check the settings. Also check that emails are showing as most recent first
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8655 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
Settings appear fine. No matter as others appear to have the same issue. I always rely on my phone as a check along with Windows...
To my knowledge it has not happened before - I think.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 proIntel Core i9- 12900K Alder Lake 3.2 GHz LGA1700G-Skill Ripjaws S5 32GBNVIDIA GEForce GTX1616 Super dual fan
    OS
    Windows 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS built by Micro center
    CPU
    Intel Core i9- 12900K Alder Lake 3.2 GHz LGA1700
    Motherboard
    Asus prime Z790-v WI FI Intel LGA1700 ATX
    Memory
    G-Skill Ripjaws S5 32GB
    Graphics Card(s)
    NVIDIA GEForce GTX1616 Super dual fan
    Hard Drives
    Samsung 500GB 860 EVO
    PSU
    Thermalake 500 Watt
    Case
    V 100ATX
    Antivirus
    Defender primary with MBAM free secondary

  • At a glance

    Windows 11 Pro 21H2 22000.438
    Operating System
    Windows 11 Pro 21H2 22000.438
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS board built
    Motherboard
    Asus Tuf Z390 - Tuf Plus Gaming WI = FI
Maranna said:
I wonder if Windows wants users to subscribe to 365 ?From
Click to expand...
From the ads I've been seeing you probably are right. It is a bit confusing with Office 365 and Microsoft 365 and the Cloud computing being touted.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8655 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
"Is it often that new Outlook drops a message? Has anyone else experienced this?"

Never thus far on 5 Email Accounts setup with New Outlook.
I have another Email client setup with those same Email Accounts, so I know for sure. Reliability is a main requirement for me.

"Do I have a settings wrong in New Outlook?"

Maybe, you should also check the settings for each Email Account by going direct via Webmail. It is not unknown for Email providers to change their features and filters.

What I do get is some Emails going rather too easily to the Junk Email folder, but you can change that by marking.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
I appreciate your help
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 proIntel Core i9- 12900K Alder Lake 3.2 GHz LGA1700G-Skill Ripjaws S5 32GBNVIDIA GEForce GTX1616 Super dual fan
    OS
    Windows 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS built by Micro center
    CPU
    Intel Core i9- 12900K Alder Lake 3.2 GHz LGA1700
    Motherboard
    Asus prime Z790-v WI FI Intel LGA1700 ATX
    Memory
    G-Skill Ripjaws S5 32GB
    Graphics Card(s)
    NVIDIA GEForce GTX1616 Super dual fan
    Hard Drives
    Samsung 500GB 860 EVO
    PSU
    Thermalake 500 Watt
    Case
    V 100ATX
    Antivirus
    Defender primary with MBAM free secondary

  • At a glance

    Windows 11 Pro 21H2 22000.438
    Operating System
    Windows 11 Pro 21H2 22000.438
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS board built
    Motherboard
    Asus Tuf Z390 - Tuf Plus Gaming WI = FI

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 proIntel Core i9- 12900K Alder Lake 3.2 GHz LGA1700G-Skill Ripjaws S5 32GBNVIDIA GEForce GTX1616 Super dual fan
    OS
    Windows 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS built by Micro center
    CPU
    Intel Core i9- 12900K Alder Lake 3.2 GHz LGA1700
    Motherboard
    Asus prime Z790-v WI FI Intel LGA1700 ATX
    Memory
    G-Skill Ripjaws S5 32GB
    Graphics Card(s)
    NVIDIA GEForce GTX1616 Super dual fan
    Hard Drives
    Samsung 500GB 860 EVO
    PSU
    Thermalake 500 Watt
    Case
    V 100ATX
    Antivirus
    Defender primary with MBAM free secondary

  • At a glance

    Windows 11 Pro 21H2 22000.438
    Operating System
    Windows 11 Pro 21H2 22000.438
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS board built
    Motherboard
    Asus Tuf Z390 - Tuf Plus Gaming WI = FI
Do you have your client set to just show Unread posts?
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Enterprise 25H2 26200 7462Intel XEON E5-2699 v364GB Teamgroup UD4-3600NVIDIA GeForce GTX 1080 Ti
    OS
    Windows 11 Enterprise 25H2 26200 7462
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel XEON E5-2699 v3
    Motherboard
    ASUS X99-A
    Memory
    64GB Teamgroup UD4-3600
    Graphics Card(s)
    NVIDIA GeForce GTX 1080 Ti
    Sound Card
    Integrated
    Monitor(s) Displays
    ACER X34 Predator
    Screen Resolution
    3440 x 1440
    Hard Drives
    Crucial CT1000P 3P SSD8 1TB
    Crucial CT1000 BX500 SSD 1TB
    PSU
    GameMax Pro
    Case
    Fractal Design
    Cooling
    Corsair H110iGT + 6 140mm Fans
    Keyboard
    Corsair K4
    Mouse
    G-Skill G502
    Internet Speed
    300MBs
    Browser
    Chrome
    Antivirus
    OEM
    Other Info
    ASUS RT-AC87U Router

  • At a glance

    25H2 26200.50748GB
    Operating System
    25H2 26200.5074
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X555LA
    Memory
    8GB
    Browser
    Chrome
    Antivirus
    OEM
I think I am all set and will let you know. and yes client shows unread thank you.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 proIntel Core i9- 12900K Alder Lake 3.2 GHz LGA1700G-Skill Ripjaws S5 32GBNVIDIA GEForce GTX1616 Super dual fan
    OS
    Windows 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS built by Micro center
    CPU
    Intel Core i9- 12900K Alder Lake 3.2 GHz LGA1700
    Motherboard
    Asus prime Z790-v WI FI Intel LGA1700 ATX
    Memory
    G-Skill Ripjaws S5 32GB
    Graphics Card(s)
    NVIDIA GEForce GTX1616 Super dual fan
    Hard Drives
    Samsung 500GB 860 EVO
    PSU
    Thermalake 500 Watt
    Case
    V 100ATX
    Antivirus
    Defender primary with MBAM free secondary

  • At a glance

    Windows 11 Pro 21H2 22000.438
    Operating System
    Windows 11 Pro 21H2 22000.438
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS board built
    Motherboard
    Asus Tuf Z390 - Tuf Plus Gaming WI = FI
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