Solved Lost HD resolution after upgrade


I downloaded and installed AMD's recommended driver ... Maybe it will load through the CMD function.
As I said, I installed Radeon Software. It automatically detects the correct driver to use for you during the install, downloads and installs it.
 

My Computers My Computers

  • At a glance

    Windows 11 HomeAMD Athlon Silver 3050U8GBRadeon Graphics
    OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23-R9VY
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD (from April 2026: 250GB EVO 850)
    Internet Speed
    150 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    UPDATE - 11 April 2026: due to lid hinges starting to break up this laptop has been retired from active duty. The OS with all software and files has been migrated to my System Seven in 'Other systems' to carry on as my general purpose 'main machine'.

    I've now clean installed 25H2 and used Garlin's scripts to update Secure Boot to CA 2023 and revoke the PCA 2011 certificates. It's new role is to test secure boot issues.

    Info for 2021-2026:
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.
  • At a glance

    Windows 11 ProIntel® Core™ i5-520M8GB(integrated graphics) Intel HD Graphics
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround.

    In-place upgrade to 22H2 using ISO and a workaround.
    Feature Update to 23H2 by manually installing the Enablement Package.
    In-place upgrade to 24H2 using hybrid 23H2/24H2 install media.
    Upgraded to 25H2 by Enablement Package.

    Also running Insider Dev, and Canary builds and Windows 10 as native boot .vhdx.
  • My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR was a 2-in-1 convertible Lenovo Yoga 11e (1st gen) type 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device. This has now been sold. It has been replaced by my System Eight.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, 1920x1080 touchscreen, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine. As its new home has an existing digital licence for Pro I've been able to upgrade the migrated OS from Home to Pro.

    My SYSTEM EIGHT is a 2-in-1 convertible Lenovo Yoga 11e (5th gen) type 20LN, Celeron N4120, 8GB RAM, 512GB NVMe ssd, a supported device for Windows 11. Currently running Windows 11 Pro, plus Insider Dev, Beta, and Canary builds as native boot vhdx.
I believe you! I'm now trying to find whatever software Radeon has that I haven't already tried installing.
 

My Computer My Computer

At a glance

Windows 10 Pro 64-bitIntel® Core™ i7-7700K CPU @ 4.20GHz16GB 2- 8192MB DDR4/3000 DIMMSIntegrated Intel® HD Graphics 630
OS
Windows 10 Pro 64-bit
Computer type
PC/Desktop
Manufacturer/Model
PowerSpec B740
CPU
Intel® Core™ i7-7700K CPU @ 4.20GHz
Motherboard
MSI Model Z270 PC MATE (MS-7A72)
Memory
16GB 2- 8192MB DDR4/3000 DIMMS
Graphics Card(s)
Integrated Intel® HD Graphics 630
Sound Card
Integrated 6 Channel HD Audio CODEC ALC887
Monitor(s) Displays
Acer 27" IPS
Screen Resolution
1920 x 1080
Hard Drives
480GB SATA SSD
2 TB Hard drive
Two 1 TB External Hard drives
PSU
600 Watt 80 Plus
Internet Speed
280 Mbps
Browser
At least 8 different browsers
Antivirus
Avast
upto you if you want to try it by changing registry values
this brings up my 1600 x 900 recommended setting
you could change it to your desired setting
BEWARE other settings in this key WILL need to be changed as well
Take a screenshot of the regedit on the other comp where the default is as required

hklm/system/current control set/hardware profiles/ unitedvideo/control/ video
picloc.PNG
 

My Computer My Computer

At a glance

w7/10/11ipi5 11th gen
OS
w7/10/11ip
Computer type
Laptop
Manufacturer/Model
hp probook 450 g8
CPU
i5 11th gen
IT'S WORKING!!! Thanks primarily to Bree and her screenshots, it became clear that the Adapter Type, rather than driver, was the culprit. As Bree stated, the Microsoft Basic Display Driver, "basic" being the key word, is used by default if another adapter isn't present. Loading drivers alone didn't help, and it took some searching to learn how to change the adapter from Microsoft to AMD Radeon. (Evidently, losing Radeon settings during an OS upgrade are a common and annoying occurrence. Meanwhile, the number of completely useless "fix-it solutions" on the Web is staggering. No, I'm definitely not referring to this forum!) After stumbling across amdcleanuputility, I ended up with a second useless driver, but the real help came from "How to Get Back Missing Display Graphic Driver in Device Manager" at www.youtube.com/watch?v=cmTxhbHG2p8

There are still a few "funnies" with Win11 that I may or may not be willing to live with, but it's great to be back at 1920 x 1080. More so, it feels good to have solved the problem and learned a few things along the way. Once more, thanks to everyone for your suggestions! :)
 

My Computer My Computer

At a glance

Windows 10 Pro 64-bitIntel® Core™ i7-7700K CPU @ 4.20GHz16GB 2- 8192MB DDR4/3000 DIMMSIntegrated Intel® HD Graphics 630
OS
Windows 10 Pro 64-bit
Computer type
PC/Desktop
Manufacturer/Model
PowerSpec B740
CPU
Intel® Core™ i7-7700K CPU @ 4.20GHz
Motherboard
MSI Model Z270 PC MATE (MS-7A72)
Memory
16GB 2- 8192MB DDR4/3000 DIMMS
Graphics Card(s)
Integrated Intel® HD Graphics 630
Sound Card
Integrated 6 Channel HD Audio CODEC ALC887
Monitor(s) Displays
Acer 27" IPS
Screen Resolution
1920 x 1080
Hard Drives
480GB SATA SSD
2 TB Hard drive
Two 1 TB External Hard drives
PSU
600 Watt 80 Plus
Internet Speed
280 Mbps
Browser
At least 8 different browsers
Antivirus
Avast

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