Solved Lost HD resolution after upgrade


Turtleman said:
I downloaded and installed AMD's recommended driver ... Maybe it will load through the CMD function.
Click to expand...
As I said, I installed Radeon Software. It automatically detects the correct driver to use for you during the install, downloads and installs it.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Beta as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, and Canary builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Beta as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, and Canary builds as a native boot .vhdx.
I believe you! I'm now trying to find whatever software Radeon has that I haven't already tried installing.
 

My Computer

System One

  • OS
    Windows 10 Pro 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B740
    CPU
    Intel® Core™ i7-7700K CPU @ 4.20GHz
    Motherboard
    MSI Model Z270 PC MATE (MS-7A72)
    Memory
    16GB 2- 8192MB DDR4/3000 DIMMS
    Graphics Card(s)
    Integrated Intel® HD Graphics 630
    Sound Card
    Integrated 6 Channel HD Audio CODEC ALC887
    Monitor(s) Displays
    Acer 27" IPS
    Screen Resolution
    1920 x 1080
    Hard Drives
    480GB SATA SSD
    2 TB Hard drive
    Two 1 TB External Hard drives
    PSU
    600 Watt 80 Plus
    Internet Speed
    280 Mbps
    Browser
    At least 8 different browsers
    Antivirus
    Avast
upto you if you want to try it by changing registry values
this brings up my 1600 x 900 recommended setting
you could change it to your desired setting
BEWARE other settings in this key WILL need to be changed as well
Take a screenshot of the regedit on the other comp where the default is as required

hklm/system/current control set/hardware profiles/ unitedvideo/control/ video
picloc.PNG
 

My Computer

System One

  • OS
    w7/10/11ip
    Computer type
    Laptop
    Manufacturer/Model
    hp probook 450 g8
    CPU
    i5 11th gen
IT'S WORKING!!! Thanks primarily to Bree and her screenshots, it became clear that the Adapter Type, rather than driver, was the culprit. As Bree stated, the Microsoft Basic Display Driver, "basic" being the key word, is used by default if another adapter isn't present. Loading drivers alone didn't help, and it took some searching to learn how to change the adapter from Microsoft to AMD Radeon. (Evidently, losing Radeon settings during an OS upgrade are a common and annoying occurrence. Meanwhile, the number of completely useless "fix-it solutions" on the Web is staggering. No, I'm definitely not referring to this forum!) After stumbling across amdcleanuputility, I ended up with a second useless driver, but the real help came from "How to Get Back Missing Display Graphic Driver in Device Manager" at www.youtube.com/watch?v=cmTxhbHG2p8

There are still a few "funnies" with Win11 that I may or may not be willing to live with, but it's great to be back at 1920 x 1080. More so, it feels good to have solved the problem and learned a few things along the way. Once more, thanks to everyone for your suggestions! :)
 

My Computer

System One

  • OS
    Windows 10 Pro 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B740
    CPU
    Intel® Core™ i7-7700K CPU @ 4.20GHz
    Motherboard
    MSI Model Z270 PC MATE (MS-7A72)
    Memory
    16GB 2- 8192MB DDR4/3000 DIMMS
    Graphics Card(s)
    Integrated Intel® HD Graphics 630
    Sound Card
    Integrated 6 Channel HD Audio CODEC ALC887
    Monitor(s) Displays
    Acer 27" IPS
    Screen Resolution
    1920 x 1080
    Hard Drives
    480GB SATA SSD
    2 TB Hard drive
    Two 1 TB External Hard drives
    PSU
    600 Watt 80 Plus
    Internet Speed
    280 Mbps
    Browser
    At least 8 different browsers
    Antivirus
    Avast
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