Solved Macrium Reflect Home- ReflectMonitor screen


OAT

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Hello Macrium users, I need help. It is a very minor issue but little things like this obsess me.

Since the last update 8.1.7544, at startup, 2 screens now open up; the usual one and the new blank monitor one.
I have looked for an option to stop the Monitor pane from opening but I haven't found it yet.

Screenshot 2023-06-12 192634.jpg
 

My Computers

System One System Two

  • OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
Show what is in your Settings and you may want to just Re Install it.
 

My Computers

System One System Two

  • OS
    Windows11 Pro 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Alienware Aurora R16
    CPU
    Intel Core i9 14900F (24 -Core, 68 MB Total Cache)
    Motherboard
    Dell Alienware
    Memory
    32GB DDR5
    Graphics Card(s)
    RTX 4080 Super w/581.95
    Sound Card
    Realtec
    Monitor(s) Displays
    Corsair XENEON 32QHD165
    Screen Resolution
    2560 X 1440
    Hard Drives
    1-2TB Samsung 990 Pro PCIe NVMe M2 SSD
    1-4TB Samsung 990 Pro PCIe NVMe M2 SSD
    PSU
    1000 Watt Platinum Dell
    Case
    Alienware
    Cooling
    Liquid Closed Loop
    Keyboard
    Logitech MK270 Wireless Keyboard
    Mouse
    Logitech MK270 Wireless
    Internet Speed
    100Gb's Down-20 Up
    Browser
    Firefox 151.0.2
    Antivirus
    Defender
    Other Info
    Very Quiet And Fast
    CyberPower UPS CP1500PFCLCD
  • Operating System
    PClinuxOS Mate (2025.7)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    13th Gen Inter(R) Core(TM) i3-1315U
    Motherboard
    Intel
    Memory
    64 GB DDR4 @3200 MHz.
    Graphics card(s)
    Internal
    Sound Card
    None
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    SAMSUNG 980 PRO SSD 2TB, PCIe 4.0 M.2 2280
    PSU
    Chicony 30 Watt
    Case
    Small
    Keyboard
    Dell
    Mouse
    Razor
    Internet Speed
    1GB
    Browser
    Slimjet
Show what is in your Settings and you may want to just Re Install it.
I have.Screenshot 2023-06-12 192634.jpg

There is a version mismatch as well.
There are no options referring to the Monitor on their site or in the application, and I have gone thru all of them.
 

My Computers

System One System Two

  • OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
I do not see what is in your MR settings? You may have to redo your MR Boot Rescue Menu with 8.1.7544 and Not 7.1.7387.
 

My Computers

System One System Two

  • OS
    Windows11 Pro 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Alienware Aurora R16
    CPU
    Intel Core i9 14900F (24 -Core, 68 MB Total Cache)
    Motherboard
    Dell Alienware
    Memory
    32GB DDR5
    Graphics Card(s)
    RTX 4080 Super w/581.95
    Sound Card
    Realtec
    Monitor(s) Displays
    Corsair XENEON 32QHD165
    Screen Resolution
    2560 X 1440
    Hard Drives
    1-2TB Samsung 990 Pro PCIe NVMe M2 SSD
    1-4TB Samsung 990 Pro PCIe NVMe M2 SSD
    PSU
    1000 Watt Platinum Dell
    Case
    Alienware
    Cooling
    Liquid Closed Loop
    Keyboard
    Logitech MK270 Wireless Keyboard
    Mouse
    Logitech MK270 Wireless
    Internet Speed
    100Gb's Down-20 Up
    Browser
    Firefox 151.0.2
    Antivirus
    Defender
    Other Info
    Very Quiet And Fast
    CyberPower UPS CP1500PFCLCD
  • Operating System
    PClinuxOS Mate (2025.7)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    13th Gen Inter(R) Core(TM) i3-1315U
    Motherboard
    Intel
    Memory
    64 GB DDR4 @3200 MHz.
    Graphics card(s)
    Internal
    Sound Card
    None
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    SAMSUNG 980 PRO SSD 2TB, PCIe 4.0 M.2 2280
    PSU
    Chicony 30 Watt
    Case
    Small
    Keyboard
    Dell
    Mouse
    Razor
    Internet Speed
    1GB
    Browser
    Slimjet
Thanks @Josey Wales .
I did an uninstall, this time choosing to remove everything.
Ran WiseReg cleaner and double-checked for leftovers with BCUninstaller.
Re_installed, re_updated and it opens normally.
I am still unsure of the monitor screen or its origin.
 

My Computers

System One System Two

  • OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
Glad you got it fixed.
 

My Computers

System One System Two

  • OS
    Windows11 Pro 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Alienware Aurora R16
    CPU
    Intel Core i9 14900F (24 -Core, 68 MB Total Cache)
    Motherboard
    Dell Alienware
    Memory
    32GB DDR5
    Graphics Card(s)
    RTX 4080 Super w/581.95
    Sound Card
    Realtec
    Monitor(s) Displays
    Corsair XENEON 32QHD165
    Screen Resolution
    2560 X 1440
    Hard Drives
    1-2TB Samsung 990 Pro PCIe NVMe M2 SSD
    1-4TB Samsung 990 Pro PCIe NVMe M2 SSD
    PSU
    1000 Watt Platinum Dell
    Case
    Alienware
    Cooling
    Liquid Closed Loop
    Keyboard
    Logitech MK270 Wireless Keyboard
    Mouse
    Logitech MK270 Wireless
    Internet Speed
    100Gb's Down-20 Up
    Browser
    Firefox 151.0.2
    Antivirus
    Defender
    Other Info
    Very Quiet And Fast
    CyberPower UPS CP1500PFCLCD
  • Operating System
    PClinuxOS Mate (2025.7)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    13th Gen Inter(R) Core(TM) i3-1315U
    Motherboard
    Intel
    Memory
    64 GB DDR4 @3200 MHz.
    Graphics card(s)
    Internal
    Sound Card
    None
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    SAMSUNG 980 PRO SSD 2TB, PCIe 4.0 M.2 2280
    PSU
    Chicony 30 Watt
    Case
    Small
    Keyboard
    Dell
    Mouse
    Razor
    Internet Speed
    1GB
    Browser
    Slimjet
  • Like
Reactions: OAT
I have never seen that Monitor subscreen when I've opened MR. Only thing that occurs to me is the MR UI watcher. In Autoruns, I see this at startup/logon:
Reflect UI Macrium Reflect UI Watcher (Verified) PARAMOUNT SOFTWARE UK LIMITED C:\Program Files\Macrium\Common\ReflectUI.exe

Have you by any chance turned that monitor off?
 

My Computers

System One System Two

  • OS
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together

My Computers

System One System Two

  • OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
Hello Macrium users, I need help. It is a very minor issue but little things like this obsess me.

Since the last update 8.1.7544, at startup, 2 screens now open up; the usual one and the new blank monitor one.
I have looked for an option to stop the Monitor pane from opening but I haven't found it yet.

View attachment 62188
I have exactly the same effect - I get two Macrium windows on screen and on the taskbar. I asked about it and they didn't seem to understand.
The main annoying thing with this extra REflectMonitor screen was that it didn't close down if you tried to close it from the toolbar after closing MR programme and couldn't be closed from Task Manager
Thanks @Josey Wales .
I did an uninstall, this time choosing to remove everything.
Ran WiseReg cleaner and double-checked for leftovers with BCUninstaller.
Re_installed, re_updated and it opens normally.
I am still unsure of the monitor screen or its origin.
Must try that - thanks, folks.
Yay! That worked!
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Mesh
    CPU
    12th Gen Intel Core i3-12100
    Motherboard
    Asus Prime H610M-D D4
    Memory
    16 Gb
    Graphics Card(s)
    Integrated Graphics 730
  • Like
Reactions: OAT

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