Solved Malware, when online via ethernet, takes my desktop over


@hoardtrot .......... great that looks really good ! Glad i could help !
Now run the KPRM to remove the programs i had you run along with their reports use the instructions i posted above please !!
Thanks
 

My Computer My Computer

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Windows11 23H2 (OS Build 22631.2428)2.90 gigahertz Intel Core i7-1070016214 Megabytes Usable Installed Memor
OS
Windows11 23H2 (OS Build 22631.2428)
Computer type
PC/Desktop
Manufacturer/Model
HP HP ENVY TE01
CPU
2.90 gigahertz Intel Core i7-10700
Motherboard
Board: HP 8767 A (SMVB)
Memory
16214 Megabytes Usable Installed Memor
Hard Drives
1511.52 Gigabytes Usable Hard Drive Capacity
1418.15 Gigabytes Hard Drive Free Space
Keyboard
Logitech wireless
Mouse
M 185 wireless
Internet Speed
12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
Browser
Edge & FF
Antivirus
Windows Defender
I got a MACHINE_CHECK_EXCEPTION. BSOD
Still having same issues.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
@hoardtrot ........... well you should have a clean machine ! There are some real good people here so maybe one of them will have something for you !
 

My Computer My Computer

At a glance

Windows11 23H2 (OS Build 22631.2428)2.90 gigahertz Intel Core i7-1070016214 Megabytes Usable Installed Memor
OS
Windows11 23H2 (OS Build 22631.2428)
Computer type
PC/Desktop
Manufacturer/Model
HP HP ENVY TE01
CPU
2.90 gigahertz Intel Core i7-10700
Motherboard
Board: HP 8767 A (SMVB)
Memory
16214 Megabytes Usable Installed Memor
Hard Drives
1511.52 Gigabytes Usable Hard Drive Capacity
1418.15 Gigabytes Hard Drive Free Space
Keyboard
Logitech wireless
Mouse
M 185 wireless
Internet Speed
12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
Browser
Edge & FF
Antivirus
Windows Defender
Thanks again for all your help.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
If you are able to get into windows gather the information logs as per this article. Zip the logs and upload to any cloud provider.
Post a shared link in this thread.
@zbook or one of the others who specialize in reading bsod logs will analyze them for you.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Anyone else have any ideas? Do the executable paths seem right to anyone?
 

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My Computer My Computer

At a glance

Windows 11
OS
Windows 11
@glasskuter Why do I have to put it on cloud service? Rather than attaching file?
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
@hoardtrot ..... do you really need this service ? And have you tried removing it then does your desktop get screwy ?
We have ruled out a Malware infection ! So looking for something else ! Maybe @zbook has something !
 

My Computer My Computer

At a glance

Windows11 23H2 (OS Build 22631.2428)2.90 gigahertz Intel Core i7-1070016214 Megabytes Usable Installed Memor
OS
Windows11 23H2 (OS Build 22631.2428)
Computer type
PC/Desktop
Manufacturer/Model
HP HP ENVY TE01
CPU
2.90 gigahertz Intel Core i7-10700
Motherboard
Board: HP 8767 A (SMVB)
Memory
16214 Megabytes Usable Installed Memor
Hard Drives
1511.52 Gigabytes Usable Hard Drive Capacity
1418.15 Gigabytes Hard Drive Free Space
Keyboard
Logitech wireless
Mouse
M 185 wireless
Internet Speed
12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
Browser
Edge & FF
Antivirus
Windows Defender
@flashh4 The address is not correct.
C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted -p
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
@flashh4 can I just install a new hard drive?
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
So are you wanting to change the address to the executable path ?
 

My Computer My Computer

At a glance

Windows11 23H2 (OS Build 22631.2428)2.90 gigahertz Intel Core i7-1070016214 Megabytes Usable Installed Memor
OS
Windows11 23H2 (OS Build 22631.2428)
Computer type
PC/Desktop
Manufacturer/Model
HP HP ENVY TE01
CPU
2.90 gigahertz Intel Core i7-10700
Motherboard
Board: HP 8767 A (SMVB)
Memory
16214 Megabytes Usable Installed Memor
Hard Drives
1511.52 Gigabytes Usable Hard Drive Capacity
1418.15 Gigabytes Hard Drive Free Space
Keyboard
Logitech wireless
Mouse
M 185 wireless
Internet Speed
12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
Browser
Edge & FF
Antivirus
Windows Defender
@hsehestedt ......... is really good on these things maybe he has an idea ?
 

My Computer My Computer

At a glance

Windows11 23H2 (OS Build 22631.2428)2.90 gigahertz Intel Core i7-1070016214 Megabytes Usable Installed Memor
OS
Windows11 23H2 (OS Build 22631.2428)
Computer type
PC/Desktop
Manufacturer/Model
HP HP ENVY TE01
CPU
2.90 gigahertz Intel Core i7-10700
Motherboard
Board: HP 8767 A (SMVB)
Memory
16214 Megabytes Usable Installed Memor
Hard Drives
1511.52 Gigabytes Usable Hard Drive Capacity
1418.15 Gigabytes Hard Drive Free Space
Keyboard
Logitech wireless
Mouse
M 185 wireless
Internet Speed
12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
Browser
Edge & FF
Antivirus
Windows Defender
@flashh4 The address is not correct.
C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted -p
How do you know that the address of the executable not correct?
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
@flashh4 can I just install a new hard drive?

That choice i leave up to the user, i always hate to give up on finding a solution to the problem ! But if it's your choice then go for it !
 

My Computer My Computer

At a glance

Windows11 23H2 (OS Build 22631.2428)2.90 gigahertz Intel Core i7-1070016214 Megabytes Usable Installed Memor
OS
Windows11 23H2 (OS Build 22631.2428)
Computer type
PC/Desktop
Manufacturer/Model
HP HP ENVY TE01
CPU
2.90 gigahertz Intel Core i7-10700
Motherboard
Board: HP 8767 A (SMVB)
Memory
16214 Megabytes Usable Installed Memor
Hard Drives
1511.52 Gigabytes Usable Hard Drive Capacity
1418.15 Gigabytes Hard Drive Free Space
Keyboard
Logitech wireless
Mouse
M 185 wireless
Internet Speed
12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
Browser
Edge & FF
Antivirus
Windows Defender
I think you should use Kaspersky internet security trial version and scan the whole system.
Also use autoruns by Technet and check for malicious startup files.
Use adware cleaner and hitmanpro as well.
Trial versions are enough for one-time use.
 

My Computer My Computer

At a glance

Windows11 Pro 22H2 B22621.1702i7-117002x G.Skill DDR4 16GB 3200MHz (X.M.P)MSI RTX 3080 SUPRIM
OS
Windows11 Pro 22H2 B22621.1702
Computer type
PC/Desktop
Manufacturer/Model
Asus ROG Maximus XIII Hero
CPU
i7-11700
Motherboard
Asus ROG Maximus XIII Hero
Memory
2x G.Skill DDR4 16GB 3200MHz (X.M.P)
Graphics Card(s)
MSI RTX 3080 SUPRIM
Sound Card
Realtek
Monitor(s) Displays
Lenovo G27 FHD 165Hz
Screen Resolution
1920x1080
Hard Drives
980Pro 1TB
PSU
Asus Rog Strix 850Watts 80Plus Gold
Case
DeepCool MATREXX 70 ADD-RGB 3F
Cooling
DeepCool Castle 360RGB V2
Keyboard
HyperX Alloy Origins Full Size (Linear Switches)
Mouse
Razer Deathadder V2
Internet Speed
100Mbps
Browser
Chrome,Firefox
Antivirus
Kaspersky Internet Security
It stops immediately after I unplug it. I have ran all scans of MS Defender and nothing shows up. When doing the offline scan it only reaches 91% and restarts. While doing the full scan without ethernet connection, all numbers involved, time, items scanned, jump around randomly while my fans hit full speed and Antimalware Service exe_Microsoft defender is at 96% power. Cannot end task. Please help, Thank you

The quick scan results are impossible. I have tried a reset but I can't format drive. If I put a new hard drive in it will that solve it?
a new drive with a fresh install will cure anything.. except this isnt malware. its just a corruption somwhere. run dism offline repair at boot with an installer usb and see if that resolves it.
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
MS Defender can't catch quite well.
You can try the Kaspersky AV with the cable plugged in.
Use the trial version.
 

My Computer My Computer

At a glance

Windows11 Pro 22H2 B22621.1702i7-117002x G.Skill DDR4 16GB 3200MHz (X.M.P)MSI RTX 3080 SUPRIM
OS
Windows11 Pro 22H2 B22621.1702
Computer type
PC/Desktop
Manufacturer/Model
Asus ROG Maximus XIII Hero
CPU
i7-11700
Motherboard
Asus ROG Maximus XIII Hero
Memory
2x G.Skill DDR4 16GB 3200MHz (X.M.P)
Graphics Card(s)
MSI RTX 3080 SUPRIM
Sound Card
Realtek
Monitor(s) Displays
Lenovo G27 FHD 165Hz
Screen Resolution
1920x1080
Hard Drives
980Pro 1TB
PSU
Asus Rog Strix 850Watts 80Plus Gold
Case
DeepCool MATREXX 70 ADD-RGB 3F
Cooling
DeepCool Castle 360RGB V2
Keyboard
HyperX Alloy Origins Full Size (Linear Switches)
Mouse
Razer Deathadder V2
Internet Speed
100Mbps
Browser
Chrome,Firefox
Antivirus
Kaspersky Internet Security
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