media player problem

System One System Two

• OS

  Win 11 Pro

  Computer type

  Laptop

  Manufacturer/Model

  ASUS Vivobook

  CPU

  AMD Ryzen™ 7 7730U

  Motherboard

  M1605YA

  Memory

  24GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)

  Graphics Card(s)

  512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)

  Monitor(s) Displays

  Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)

  Screen Resolution

  1920 X 1200

  Hard Drives

  953GB Western Digital WD

  PSU

  45 Watts

  Mouse

  Lenovo Bluetooth.

  Internet Speed

  500 Mbps

  Browser

  Edge

  Antivirus

  Defender

• Operating System

  Windows 11

  Computer type

  Laptop

  Manufacturer/Model

  ACER NITRO

  CPU

  AMD Ryzen 7 5800H / 3.2 GHz

  Motherboard

  CZ Scala_CAS (FP6)

  Memory

  32 GB DDR4 SDRAM 3200 MHz

  Graphics card(s)

  NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM

  Sound Card

  Realtek Audio. NVIDIA High Definition Audio

  Monitor(s) Displays

  15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz

  Screen Resolution

  1920 x 1080 (Full HD)

  Hard Drives

  Samsung 970 Evo Plus 2TB NVMe M.2

  PSU

  180 Watt, 19.5 V

  Mouse

  Lenovo Bluetooth

  Internet Speed

  500 Mbps

  Browser

  Edge

  Antivirus

  Defender