Microsoft Professional Plus 2021


Kim Parker

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I am having a vexing problem with Word. It seems to be a frequent issue with many users. The dreaded Grey Box is appearing behind some of my jpgs. Sometimes they disappear if I minimize the screen and bring it back. But more often, the grey box just stays there. I can move the image away from the gray box, but the box has no way to move or delete. Sometimes all is going well and all I do is to click on an image and several images get the Gray Box.

I am sending an image of the page of my latest. The huge Gray Box is from an image that was oversize. When I tried to drag to resize, the Box appeared. Minimized the page, and it was ok. Inserting the next image, made it come back. And more images turned gray from the Box.

Is there a way to stop this from happening? Thanks for any help. Kimjpg.of.ab.webp
 

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Hi, Kim. I have never actually seen that before.

I’ll open up my Office 2021 today and see if I can replicate it to find a solution.
 

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    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
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    16GB LPDDR5 RAM
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Hi again, Kim.

I can see it if I try to adjust the image wrapping.

When I insert an image, I right click on an image and select "Wrap Text" The boxes show for me. But only briefly.
I then select "Behind text" which gives me free reign to move the image precisely to any part of the page I like.
Alignment lines should show to assist you in aligning images.
This is a habit I have always had with inserting images into a Word document.

You can make this a permanent action by doing the following

Go to:

File>Options>Advanced
Scroll down to the "Cut, Copy and Paste" section
In the drop down box next to "Insert/Paste Pictures As"
Select "Behind Text"

Of course this can be changed for an individual image at any time by again right clicking on an image and changing the wrap property for any individual images.

I believe the grey boxes might be related to field codes used for formatting or displaying dynamic content, like tables of contents. I am not 100% certain what they are. The reason may be different for different actions taken in Word.


I am not sure if this will help you. But I am fairly certain that these boxes wont show in the resulting saved document.
 

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    Windows 11 Pro 23H2 Build 22631.5039
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    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
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    ASUS ROG Maximus VI Formula
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    32.0 GB of I forget and the box is in storage.
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    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
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    OS on Samsung 1TB 870 QVO SATA
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    NZXT Phantom 820 Full-Tower Case
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    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
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  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
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    Laptop
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    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
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    Optimized with Dolby Atmos®
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    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
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    …still on a horse.
Hi again, Kim.

I can see it if I try to adjust the image wrapping.

When I insert an image, I right click on an image and select "Wrap Text"
I then select "Behind text" which gives me free reign to move the image precisely to any part of the page I like.
Alignment lines should show to assist you in aligning images.
This is a habit I have always had with inserting images into a Word document.

On my way. Right now, the default seems to be "inline". Which is a pain as the image can't be moved to center. I have been using "square" so behind text seems interesting. Anxious to try it.
Thanks
Kim
 

My Computer

System One

  • OS
    Windows 10 physical Windows 11 virtual
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    12
    Motherboard
    Asus
    Memory
    128
    Graphics Card(s)
    Nvidia
    Screen Resolution
    1360x768
    Hard Drives
    2
    PSU
    850
    Case
    Cooler Master
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    fans
    Keyboard
    ergonomic
    Mouse
    wired
    Browser
    several
    Antivirus
    abast

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5039
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
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    Internet Speed
    1000/400Mbps
    Browser
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    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
See how you go, Kim. Let us know.
I tried a couple images in that same Word file, using behind text. So far, no problems. I had an usual experience even before I sent my sample image in. It had the gray boxes, and I was trying everything. I clicked on one of the images with a gray box and then clicked on the top menu Picture Format. When I hovered over (but not clicked) the "simple frame, white" all the gray boxes disappeared. Even after I moved the mouse away from the cloud icon, the gray boxes were still disappeared. But after awhile that didn't work anymore. They still went away when I hovered over the cloud icon but started coming back after I moused out. Strangest thing I ever saw.
Thank you for the tip on behind text. And I appreciate the tip on making behind text the default. At least I can start working in Word, again.
Kim
 

My Computer

System One

  • OS
    Windows 10 physical Windows 11 virtual
    Computer type
    PC/Desktop
    Manufacturer/Model
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    CPU
    12
    Motherboard
    Asus
    Memory
    128
    Graphics Card(s)
    Nvidia
    Screen Resolution
    1360x768
    Hard Drives
    2
    PSU
    850
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    wired
    Browser
    several
    Antivirus
    abast
Yes it’s certainly weird, if not an annoying behaviour
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5039
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Was that a new document?
How did you insert the image? Did you use the Insert menu?

Also. You might be better off putting the images in a table, then using "In Line with Text" text wrapping.
 
Last edited:

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