Solved MS Camera Cannot Be Found (Solved, in a way)


Not Myself

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I will skip the lengthy reasons why I tried to install the MS Camera app on my wife's Dell XPS8950, which only somewhat worked. I downloaded the file from the store and ran it, bu then when I tired to open it I was informed that it could not be found. A quick search for that malady said that antivirus programs could cause this. As my Windows11 25H2 shows that it is System Mechanic which handles this. Having not tried for sometime to disable System Mechanic, I found the instructions on-line from IOLO, which are apparently out of date, as none of the steps could be found. Giving up, I turned the program off and tried again to find the camera.

That search did not locate the camera, which other source(s) showed that it was installed, I restarted the computer and as it was time to log on here, you may notice that that was accomplished, so I am now seeking guidance on now to remove the lens cap, as it were, for the MS Camera.

As is my wont, I am stating my appreciation in advance, lest I forget to so do once the malady has been overcome.
 

My Computer My Computer

At a glance

Windows 11 PRO 25H2 (OS Build 26200.6725)Intel Core i7-13700 2.10GHz32 GBNVidia GetForce RTX 4060 Ti
OS
Windows 11 PRO 25H2 (OS Build 26200.6725)
Computer type
PC/Desktop
Manufacturer/Model
Dell XPS 8960
CPU
Intel Core i7-13700 2.10GHz
Motherboard
Dell
Memory
32 GB
Graphics Card(s)
NVidia GetForce RTX 4060 Ti
Sound Card
Realtec
Monitor(s) Displays
Dell U2722D
Screen Resolution
2560 x 1440
Hard Drives
1024GB SSD boot drive; 2TB Internal Mechanical Hard Disc; WD My Passport (1Tb) external; My Passport Ultra (2Tb) external
Keyboard
Dell
Mouse
MX Master 3
Internet Speed
40Mbps (Bonded DSL)
Browser
Firefox (default)
Antivirus
Malwarebytes, MS Defender AV
Windows search can't find it you can dowload it here

 

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    Windows 11 & Zorin ProIntel® Core™ Ultra 9 Processor 275HX 2.7 GHz32 gbNVIDIA® GeForce RTX™ 5060 Laptop GPU
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    Laptop
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    Asus Rog Strix G16
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    Intel® Core™ Ultra 9 Processor 275HX 2.7 GHz
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    AsusteK Computer
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    Windows 11 Pro, Zorin ProIntel Nuc 8i7, Intel Nuc 8i5Intel internal
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  • Dell 8500 Windows 10 Pro extended, Dell 8700 Windows 10 Pro extended , Hp Pavilion Linux
Windows search can't find it you can dowload it here

That is not what I wrote, or at least meant to: The camera is somewhere on my wife's computer, which cannot find it; it is here as I downloaded it from the MS Store.
 

My Computer My Computer

At a glance

Windows 11 PRO 25H2 (OS Build 26200.6725)Intel Core i7-13700 2.10GHz32 GBNVidia GetForce RTX 4060 Ti
OS
Windows 11 PRO 25H2 (OS Build 26200.6725)
Computer type
PC/Desktop
Manufacturer/Model
Dell XPS 8960
CPU
Intel Core i7-13700 2.10GHz
Motherboard
Dell
Memory
32 GB
Graphics Card(s)
NVidia GetForce RTX 4060 Ti
Sound Card
Realtec
Monitor(s) Displays
Dell U2722D
Screen Resolution
2560 x 1440
Hard Drives
1024GB SSD boot drive; 2TB Internal Mechanical Hard Disc; WD My Passport (1Tb) external; My Passport Ultra (2Tb) external
Keyboard
Dell
Mouse
MX Master 3
Internet Speed
40Mbps (Bonded DSL)
Browser
Firefox (default)
Antivirus
Malwarebytes, MS Defender AV
Windows may be having a problem locating the camera itself.

Go to Device Manager.

At the very top of the list, click on the computer name.

Click on Action in the toolbar, and select "Scan for hardware changes"
 
Last edited:

My Computer My Computer

At a glance

Windows 11 Pro 25H2
OS
Windows 11 Pro 25H2
Computer type
Laptop
Manufacturer/Model
Toshiba
Windows may be having a problem locating the camera itself.

Go to Device Manager.

At the very top of the list, click on the computer name.

Click on Action in the toolbar, and select "Scan for hardware changes"
Thank you for your easy-to-follow instructions, which unfortunately did not help. After trying them, I spent some time seeing if I might be able to figure anything out; the answer is simply no. For example, Ctrl-I, then "camera" inserted at the top of the page sent me to "Privacy & Security > Camera", where I was told that the camera is on. I have not the slightest idea where it is on, despite even the MS Store telling me that it is installed.

"swith straunge" [Middle English 1000-1500] `very strange'
 

My Computer My Computer

At a glance

Windows 11 PRO 25H2 (OS Build 26200.6725)Intel Core i7-13700 2.10GHz32 GBNVidia GetForce RTX 4060 Ti
OS
Windows 11 PRO 25H2 (OS Build 26200.6725)
Computer type
PC/Desktop
Manufacturer/Model
Dell XPS 8960
CPU
Intel Core i7-13700 2.10GHz
Motherboard
Dell
Memory
32 GB
Graphics Card(s)
NVidia GetForce RTX 4060 Ti
Sound Card
Realtec
Monitor(s) Displays
Dell U2722D
Screen Resolution
2560 x 1440
Hard Drives
1024GB SSD boot drive; 2TB Internal Mechanical Hard Disc; WD My Passport (1Tb) external; My Passport Ultra (2Tb) external
Keyboard
Dell
Mouse
MX Master 3
Internet Speed
40Mbps (Bonded DSL)
Browser
Firefox (default)
Antivirus
Malwarebytes, MS Defender AV
Windows instructions are, per the usual, wrong, but I eventually found the Indexer, which indexed 15,004 items, among which was not "Camera."
 

My Computer My Computer

At a glance

Windows 11 PRO 25H2 (OS Build 26200.6725)Intel Core i7-13700 2.10GHz32 GBNVidia GetForce RTX 4060 Ti
OS
Windows 11 PRO 25H2 (OS Build 26200.6725)
Computer type
PC/Desktop
Manufacturer/Model
Dell XPS 8960
CPU
Intel Core i7-13700 2.10GHz
Motherboard
Dell
Memory
32 GB
Graphics Card(s)
NVidia GetForce RTX 4060 Ti
Sound Card
Realtec
Monitor(s) Displays
Dell U2722D
Screen Resolution
2560 x 1440
Hard Drives
1024GB SSD boot drive; 2TB Internal Mechanical Hard Disc; WD My Passport (1Tb) external; My Passport Ultra (2Tb) external
Keyboard
Dell
Mouse
MX Master 3
Internet Speed
40Mbps (Bonded DSL)
Browser
Firefox (default)
Antivirus
Malwarebytes, MS Defender AV
I missed an important clue to your issue.

The Dell XPS 8950 is a tower desktop system, and does not come with a built-in camera, like a laptop does.

You would have to purchase an external USB camera such as the ones Logitech makes, in order to have a camera on that system.
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2
OS
Windows 11 Pro 25H2
Computer type
Laptop
Manufacturer/Model
Toshiba
I missed an important clue to your issue.

The Dell XPS 8950 is a tower desktop system, and does not come with a built-in camera, like a laptop does.

You would have to purchase an external USB camera such as the ones Logitech makes, in order to have a camera on that system.
I was not looking for a built-in camera, I was downloading the MS Store camera, which apparently does not work with the XPS, at least not with ours. Yesterday, I found a way to get rid of the Store record of my downloading the app, so I tried again. Instantly, the same very large warning or whatever appeared. Equally instantly I gave up trying.

I have a new replacement Pixel10Pro which I am going to enable today, then use its camera to take a picture of a speed test as one of the items the router company asked for as part of their figuring out why light number 3 of the 5 lights on the router has turned off. Without number 3, our download speed is perhaps one-half of what it ought to be.

actum est de me (Latin: It is over for me)
 

My Computer My Computer

At a glance

Windows 11 PRO 25H2 (OS Build 26200.6725)Intel Core i7-13700 2.10GHz32 GBNVidia GetForce RTX 4060 Ti
OS
Windows 11 PRO 25H2 (OS Build 26200.6725)
Computer type
PC/Desktop
Manufacturer/Model
Dell XPS 8960
CPU
Intel Core i7-13700 2.10GHz
Motherboard
Dell
Memory
32 GB
Graphics Card(s)
NVidia GetForce RTX 4060 Ti
Sound Card
Realtec
Monitor(s) Displays
Dell U2722D
Screen Resolution
2560 x 1440
Hard Drives
1024GB SSD boot drive; 2TB Internal Mechanical Hard Disc; WD My Passport (1Tb) external; My Passport Ultra (2Tb) external
Keyboard
Dell
Mouse
MX Master 3
Internet Speed
40Mbps (Bonded DSL)
Browser
Firefox (default)
Antivirus
Malwarebytes, MS Defender AV
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