Multiple Crashes Per Day [24H2-BUILD: 26100.3775]


Nemorosum

Member
Local time
3:26 AM
Posts
9
OS
Windows 11 Pro, Ubuntu 22.04 Server
I don't remember when this started, but it's been happening for a couple weeks now. I've been working on my A+ Certification, and this has been making me beat my head against my keyboard for hours. I can see the reboots/crashes, but I can't figure out whats causing them. Here are logs using the tool. I'm hoping this will help.

WinVer: 24H2 / OS Build: 26100.3775



What I'm hoping is that it isn't hardware related. I already had to replace my CPU due to Intel's shenanigans. I went from 13900K to 14900K, upgraded BIOS, and turned off any overclocking. At least it should be off. I can post PC specs if that's needed.

Hope y'all can save my sanity, cause I'm about to go install Ubuntu if this keeps up. =(
 

My Computer

System One

  • OS
    Windows 11 Pro, Ubuntu 22.04 Server
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9-13900K
    Motherboard
    ASUS ROG Maximus Z790 Hero
    Memory
    G.Skill Trident Z5 RGB 64GB DDR5 6400 CL32
    Graphics Card(s)
    GeForce RTX 4090 TUF Gaming OG OC Graphics Card
    Sound Card
    Stock
    Monitor(s) Displays
    Gigabyte Aorus 27" 165Hz
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO Plus 2TB PCIe 3.0 X4
    PSU
    SeaSonic PRIME PX-1300 Fully Modular
    Case
    Fractal Design Torrent ATX Mid Tower
    Cooling
    Arctic Liquid Freezer II 420
    Keyboard
    Logitech G910
    Mouse
    Logitech G502
    Internet Speed
    1G/1G Unmetered
    Browser
    FireFox/Chrome
    Antivirus
    Windows Defender
    Other Info
    Thermal Grizzly Intel Contact Frame 12th Gen
What I'm hoping is that it isn't hardware related.

There were a very large number of BSODs reported.

In the five collected mini dump files there were no misbehaving drivers.

The findings were typical of malfunctioning hardware.





1) The BIOS Version/Date American Megatrends Inc. 2703, 10/17/2024

Upgrade the BIOS: 2703 > 3001




2) Run Tuneup plus > post a share link






3) Check the motherboard QVL > report whether F5-6400J3239G32G is or is not on the compatibility list
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
There were a very large number of BSODs reported.

In the five collected mini dump files there were no misbehaving drivers.

The findings were typical of malfunctioning hardware.





1) The BIOS Version/Date American Megatrends Inc. 2703, 10/17/2024

Upgrade the BIOS: 2703 > 3001




2) Run Tuneup plus > post a share link






3) Check the motherboard QVL > report whether F5-6400J3239G32G is or is not on the compatibility list

1. I'll update this this weekend and report back.
2. See Attachment
3. Looks like those specific memory modules aren't on the list. I probably made a mistake when I was looking them up and comparing them.


Edit: This is the first system I've built since 2017, and I built this one in 2023. How picky are systems now with that compatibility list? I have a lot to catch up on, and probably need to spend more time diving into things.
 

Attachments

My Computer

System One

  • OS
    Windows 11 Pro, Ubuntu 22.04 Server
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9-13900K
    Motherboard
    ASUS ROG Maximus Z790 Hero
    Memory
    G.Skill Trident Z5 RGB 64GB DDR5 6400 CL32
    Graphics Card(s)
    GeForce RTX 4090 TUF Gaming OG OC Graphics Card
    Sound Card
    Stock
    Monitor(s) Displays
    Gigabyte Aorus 27" 165Hz
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO Plus 2TB PCIe 3.0 X4
    PSU
    SeaSonic PRIME PX-1300 Fully Modular
    Case
    Fractal Design Torrent ATX Mid Tower
    Cooling
    Arctic Liquid Freezer II 420
    Keyboard
    Logitech G910
    Mouse
    Logitech G502
    Internet Speed
    1G/1G Unmetered
    Browser
    FireFox/Chrome
    Antivirus
    Windows Defender
    Other Info
    Thermal Grizzly Intel Contact Frame 12th Gen
1) Please open administrative command prompt and copy and paste:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~



2) Run Tuneup plus again > post a share link





3) For hardware when there are a very large number of BSODs it's best to test QVL RAM.
If BSOD disappear then it was incompatible RAM.
If BSOD persist then swap test the motherboard.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
1) Please open administrative command prompt and copy and paste:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~



2) Run Tuneup plus again > post a share link





3) For hardware when there are a very large number of BSODs it's best to test QVL RAM.
If BSOD disappear then it was incompatible RAM.
If BSOD persist then swap test the motherboard.
Well, I'm glad I didn't upgrade my memory to 192GB like I originally planned too using these sticks of memory. I'll grab something on the QVL list, and go from there. The motherboard might be hard to RMA if that's it, I need it for school :(

Here's the second run of the TuneUp Tool.
 

Attachments

My Computer

System One

  • OS
    Windows 11 Pro, Ubuntu 22.04 Server
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9-13900K
    Motherboard
    ASUS ROG Maximus Z790 Hero
    Memory
    G.Skill Trident Z5 RGB 64GB DDR5 6400 CL32
    Graphics Card(s)
    GeForce RTX 4090 TUF Gaming OG OC Graphics Card
    Sound Card
    Stock
    Monitor(s) Displays
    Gigabyte Aorus 27" 165Hz
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO Plus 2TB PCIe 3.0 X4
    PSU
    SeaSonic PRIME PX-1300 Fully Modular
    Case
    Fractal Design Torrent ATX Mid Tower
    Cooling
    Arctic Liquid Freezer II 420
    Keyboard
    Logitech G910
    Mouse
    Logitech G502
    Internet Speed
    1G/1G Unmetered
    Browser
    FireFox/Chrome
    Antivirus
    Windows Defender
    Other Info
    Thermal Grizzly Intel Contact Frame 12th Gen
Tuneup plus results were excellent.

@Ghot uses pcpartpicker and other websites and may have comments for RAM compatibility.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
If Ghot has any suggestions, that'd be awesome. I might just pick up something from the QVL from ASUS's list. I might bump my memory from 64GB to 128GB or more. But we shall see.
 

My Computer

System One

  • OS
    Windows 11 Pro, Ubuntu 22.04 Server
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9-13900K
    Motherboard
    ASUS ROG Maximus Z790 Hero
    Memory
    G.Skill Trident Z5 RGB 64GB DDR5 6400 CL32
    Graphics Card(s)
    GeForce RTX 4090 TUF Gaming OG OC Graphics Card
    Sound Card
    Stock
    Monitor(s) Displays
    Gigabyte Aorus 27" 165Hz
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO Plus 2TB PCIe 3.0 X4
    PSU
    SeaSonic PRIME PX-1300 Fully Modular
    Case
    Fractal Design Torrent ATX Mid Tower
    Cooling
    Arctic Liquid Freezer II 420
    Keyboard
    Logitech G910
    Mouse
    Logitech G502
    Internet Speed
    1G/1G Unmetered
    Browser
    FireFox/Chrome
    Antivirus
    Windows Defender
    Other Info
    Thermal Grizzly Intel Contact Frame 12th Gen
@zbook - I woke up to my PC sitting on a BSOD screen.


KERNEL_SECURITY_CHECK_FAILURE


Was the error message I had. I shut my PC down, I'll update BIOS tonight after I get home from work.
 

My Computer

System One

  • OS
    Windows 11 Pro, Ubuntu 22.04 Server
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9-13900K
    Motherboard
    ASUS ROG Maximus Z790 Hero
    Memory
    G.Skill Trident Z5 RGB 64GB DDR5 6400 CL32
    Graphics Card(s)
    GeForce RTX 4090 TUF Gaming OG OC Graphics Card
    Sound Card
    Stock
    Monitor(s) Displays
    Gigabyte Aorus 27" 165Hz
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO Plus 2TB PCIe 3.0 X4
    PSU
    SeaSonic PRIME PX-1300 Fully Modular
    Case
    Fractal Design Torrent ATX Mid Tower
    Cooling
    Arctic Liquid Freezer II 420
    Keyboard
    Logitech G910
    Mouse
    Logitech G502
    Internet Speed
    1G/1G Unmetered
    Browser
    FireFox/Chrome
    Antivirus
    Windows Defender
    Other Info
    Thermal Grizzly Intel Contact Frame 12th Gen
1) Please run:







2) Crucial System Scanner | Memory Upgrade Scanner | Crucial
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I'll do both of these when I get home. It'll be ~4 to 6 hours.

I totally owe you a case of beer, tea, soda, whatever you want, for all this help. I appreciate it a lot. I remember all the help I got when sevenforums was around. I went by a different name back then, BinaryData or DreadStarX. =0] Glad to see the same level of helpfulness still exists!
 

My Computer

System One

  • OS
    Windows 11 Pro, Ubuntu 22.04 Server
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9-13900K
    Motherboard
    ASUS ROG Maximus Z790 Hero
    Memory
    G.Skill Trident Z5 RGB 64GB DDR5 6400 CL32
    Graphics Card(s)
    GeForce RTX 4090 TUF Gaming OG OC Graphics Card
    Sound Card
    Stock
    Monitor(s) Displays
    Gigabyte Aorus 27" 165Hz
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO Plus 2TB PCIe 3.0 X4
    PSU
    SeaSonic PRIME PX-1300 Fully Modular
    Case
    Fractal Design Torrent ATX Mid Tower
    Cooling
    Arctic Liquid Freezer II 420
    Keyboard
    Logitech G910
    Mouse
    Logitech G502
    Internet Speed
    1G/1G Unmetered
    Browser
    FireFox/Chrome
    Antivirus
    Windows Defender
    Other Info
    Thermal Grizzly Intel Contact Frame 12th Gen
1) Please run:







2) Crucial System Scanner | Memory Upgrade Scanner | Crucial
I don't have a tenforums account. Can you upload it here? If not, I'll make one.

Nevermind. I have an account. I'm just bad at typing my password apparently....
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro, Ubuntu 22.04 Server
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9-13900K
    Motherboard
    ASUS ROG Maximus Z790 Hero
    Memory
    G.Skill Trident Z5 RGB 64GB DDR5 6400 CL32
    Graphics Card(s)
    GeForce RTX 4090 TUF Gaming OG OC Graphics Card
    Sound Card
    Stock
    Monitor(s) Displays
    Gigabyte Aorus 27" 165Hz
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO Plus 2TB PCIe 3.0 X4
    PSU
    SeaSonic PRIME PX-1300 Fully Modular
    Case
    Fractal Design Torrent ATX Mid Tower
    Cooling
    Arctic Liquid Freezer II 420
    Keyboard
    Logitech G910
    Mouse
    Logitech G502
    Internet Speed
    1G/1G Unmetered
    Browser
    FireFox/Chrome
    Antivirus
    Windows Defender
    Other Info
    Thermal Grizzly Intel Contact Frame 12th Gen
Code:
Memory Modules:

Tag               BankLabel Capacity(GB) Manufacturer PartNumber           Speed
---               --------- ------------ ------------ ----------           -----
Physical Memory 1 BANK 0              32 G Skill Intl F5-6400J3239G32G      4800
Physical Memory 3 BANK 0              32 G Skill Intl F5-6400J3239G32G      4800


Total Memory:
64GB

Total Memory Slots:
4

Used Memory Slots:
2
 

My Computer

System One

  • OS
    Windows 11 Pro, Ubuntu 22.04 Server
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9-13900K
    Motherboard
    ASUS ROG Maximus Z790 Hero
    Memory
    G.Skill Trident Z5 RGB 64GB DDR5 6400 CL32
    Graphics Card(s)
    GeForce RTX 4090 TUF Gaming OG OC Graphics Card
    Sound Card
    Stock
    Monitor(s) Displays
    Gigabyte Aorus 27" 165Hz
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO Plus 2TB PCIe 3.0 X4
    PSU
    SeaSonic PRIME PX-1300 Fully Modular
    Case
    Fractal Design Torrent ATX Mid Tower
    Cooling
    Arctic Liquid Freezer II 420
    Keyboard
    Logitech G910
    Mouse
    Logitech G502
    Internet Speed
    1G/1G Unmetered
    Browser
    FireFox/Chrome
    Antivirus
    Windows Defender
    Other Info
    Thermal Grizzly Intel Contact Frame 12th Gen
BIOS has been updated. No crashes so far.
 

My Computer

System One

  • OS
    Windows 11 Pro, Ubuntu 22.04 Server
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9-13900K
    Motherboard
    ASUS ROG Maximus Z790 Hero
    Memory
    G.Skill Trident Z5 RGB 64GB DDR5 6400 CL32
    Graphics Card(s)
    GeForce RTX 4090 TUF Gaming OG OC Graphics Card
    Sound Card
    Stock
    Monitor(s) Displays
    Gigabyte Aorus 27" 165Hz
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 970 EVO Plus 2TB PCIe 3.0 X4
    PSU
    SeaSonic PRIME PX-1300 Fully Modular
    Case
    Fractal Design Torrent ATX Mid Tower
    Cooling
    Arctic Liquid Freezer II 420
    Keyboard
    Logitech G910
    Mouse
    Logitech G502
    Internet Speed
    1G/1G Unmetered
    Browser
    FireFox/Chrome
    Antivirus
    Windows Defender
    Other Info
    Thermal Grizzly Intel Contact Frame 12th Gen
Please monitor stability / instability using:

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

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