My laptop sometimes becomes a bit unresponsive


foadiron

Member
Local time
8:39 AM
Posts
1
OS
windows 11 pro
It's a difficult one for me, this one, because I barely even know how to even describe the problem, but I'll try.

After a while, probably about once a day, my laptop will start to act a bit strange, most notably when I'm scrolling a page, the page will sometimes stop for a second or 2 and then resume scrolling.

Sometimes, when I type something into a search box, it will take a second to appear onscreen.

I've tried this with both Firefox and Opera, and the same thing always happens after a while. Strangely enough this 'hiccough'/'heartbeat' never seems to happen in games?

I even tried to disable the few background services I had running, but nothing. Same with CCleaner and virus check.

You can clear this problem by restarting the PC.

This is a custom built laptop and the third I've had from the same company.



My PC specs:

OS Name Microsoft Windows 11 Pro
Version 10.0.22631 Build 22631
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer PCSpecialist
System Model Recoil VII 17
System Type x64-based PC
System SKU 2580497
Processor 13th Gen Intel(R) Core(TM) i9-13900HX, 2200 Mhz, 24 Core(s), 32 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. N.1.22A06, Fri 28/04/2023
SMBIOS Version 3.5
Embedded Controller Version 1.10
BIOS Mode UEFI
BaseBoard Manufacturer TongFang
BaseBoard Product GM7PX9N
BaseBoard Version Standard
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.22621.2506"
Time Zone Central Standard Time (Mexico)
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 63.7 GB
Available Physical Memory 54.6 GB
Total Virtual Memory 67.7 GB
Available Virtual Memory 57.0 GB
Page File Space 4.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualisation-based security Running
Virtualisation-based security required security properties
Virtualisation-based security available security properties Base Virtualisation Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control, APIC Virtualisation
Virtualisation-based security services configured Hypervisor enforced Code Integrity
Virtualisation-based security services running Hypervisor enforced Code Integrity
Windows Defender Application Control policy Enforced
Windows Defender Application Control user mode policy Off
Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed.


Anyone else ever experienced anything like this?
 

My Computer

System One

  • OS
    windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    pc specialist
    CPU
    Intel® Core™ i9 24 Core Processor 13900HX (5.4GHz Turbo
    Memory
    64GB Corsair 4800MHz SODIMM DDR5 (2 x 32GB)
    Graphics Card(s)
    NVIDIA® GeForce® RTX 4090 - 16.0GB GDDR6 Video RAM - DirectX® 12.1
    Sound Card
    Nahimic by SteelSeries 2 Channel HD Audio
    Monitor(s) Displays
    Recoil Series: 17" Matte QHD 240Hz sRGB 100% LED
    Screen Resolution
    Widescreen (2560x1600)
    Hard Drives
    1st M.2 SSD Drive
    4TB SEAGATE FIRECUDA 530 GEN 4 PCIe NVMe (up to 7300MB/R, 6900MB/W)

    2nd M.2 SSD Drive
    4TB SEAGATE FIRECUDA 530 GEN 4 PCIe NVMe (up to 7300MB/R, 6900MB/W)
    Cooling
    Thermal Paste LIQUID METAL PERFORMANCE COOLING
    Mouse
    Ex-G
    Internet Speed
    13MB p/s
    Browser
    Firefox and Opera
    Antivirus
    Defender
Run System File Checker (SFC) Scan: Run an SFC scan to check for corrupt system files.

1. Press Windows + X and choose Command Prompt (Admin).

2. Type sfc /scannow and press Enter.

3. Wait for the scan to complete and follow any repair instructions.


Uninstall Mouse Driver. Try uninstalling the mouse driver and then reboot. your machine.

If you have a USB mouse check battery voltage or replace battery. Try using a different mouse.


To uninstall a mouse driver on a laptop, you can follow these steps:

Open Device Manager via the Win + X menu or by typing devmgmt.msc in the Run box.

Under Mice and other pointing devices, right-click on your mouse and choose Uninstall device.

Click Uninstall to confirm the operation.

Restart your PC and Windows will install a new driver for your mouse.
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    DELL XPS 8960
    CPU
    i7-13700k
    Motherboard
    GENUINE DELL XPS 8960 DESKTOP MOTHERBOARD INTEL SOCKET LGA1700 XD433
    Memory
    (2 x 16 GB) 32 GB
    Graphics Card(s)
    NVIDIA FOUNDERS EDITION GEFORCE RTX 4060-Ti
    Sound Card
    ON BOARD 7.1 CHANNEL AUDIO
    Monitor(s) Displays
    DELL 27 MONITOR - P2722H
    Screen Resolution
    FULL HD (1080p) 1920 x 1080 at 60 Hz
    Hard Drives
    512 GB, M.2, PCIe NVMe, SSD (boot) + 1 TB, 7200 RPM, SATA, HDD (storage)
    PSU
    750W
    Case
    DELL
    Cooling
    DELL PERFORMANCE CPU LIQUID COOLING
    Keyboard
    AZIO
    Mouse
    LOGITECH M650
    Internet Speed
    INTERNET SPEED 100 MBPS
    Browser
    MICROSOFT EDGE AND GOOGLE CHROME
    Antivirus
    NORTON 360
    Other Info
    ALTEC LANSING SPEAKERS
Run Task Manager and see which task loads the CPU the most.
When you run a game Windows pauses background processes and doesn't run maintenance tasks, it seems like that.

Install the latest version Intel Graphics Driver.
Try enabling/disabling hardware acceleration.

 
Last edited:

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI MS-7D98
    CPU
    Intel Core i5-13490F
    Motherboard
    MSI B760 GAMING PLUS WIFI
    Memory
    2 x 16 Patriot Memory (PDP Systems) PSD516G560081
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
    Sound Card
    Bluetooth Аудио
    Monitor(s) Displays
    INNOCN 15K1F
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD_BLACK SN770 250GB
    KINGSTON SNV2S1000G (ELFK0S.6)
    PSU
    Thermaltake Toughpower GF3 1000W
    Case
    CG560 - DeepCool
    Cooling
    ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
    Keyboard
    Corsair K70 RGB TKL
    Mouse
    Corsair KATAR PRO XT
    Internet Speed
    100 Mbps
    Browser
    Firefox
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    https://www.userbenchmark.com/UserRun/66553205

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