My older Microsoft Word is not going to work on my new Windows 11 Computer.


snapshot 2022

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windows 11
All the way to Windows 10 I was able to use my old Windows Word it came as Microsoft Office with a computer in 1999, have been able to install it on all my computers and I really like how it works.

Now I decided to buy the new Microsoft Word 365 to use on my new Laptop running windows 11, but it does not work the same as my older Microsoft Word.

So I install my older Word but it’s not working as on my other older systems but I did get it working and i created a document, then the real trouble began I was unable to save the file and then could not even close the window with clicking on the X to close it.

The only way to close it is to shut Laptop down.

Guess I will have to get used to the new Microsoft Word even as Microsoft has made it not as simple to use as my older Word.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI MSI - Stealth 16 studio A13v
    CPU
    Core Intel 13th Generation Core i7
    Motherboard
    Intel
    Memory
    32GB RAM DDRS
    Graphics Card(s)
    NVIDIA GeForce RTX RTX 4070
    Screen Resolution
    1920 x 1200 (WUXGA)
    Hard Drives
    1T SSD
    Cooling
    Fan
    Keyboard
    Tablet and Logtech used also
    Mouse
    Tablet and Logtech used also
    Internet Speed
    Fast
    Browser
    Opera and Chrome
    Antivirus
    Windows
Was your old version of Office, Office 97? If so it is really old now.

Did you uninstall Microsoft 365 before you installed the old version? If not then there may be a conflict.

Which Microsoft 365 subscription did you get?
  • Microsoft 365 Family for $99.99/year
  • Microsoft 365 Personal for $69.99/year
Microsoft changed how Office looked starting with Office 2007 by switching from menus to ribbons. Is that what you don't like.

I have gone through many versions of Office since 1995 including Office 95, 97, 2003, 2007, 2010, 2019, and 2021. I now mainly use Office 2019 and Office 2021.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 980 (1TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2000Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    ASUS PRIME X370-PRO
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung S23A300B (23-in LED)
    Screen Resolution
    1080p 60Hz
    Hard Drives
    2TB XPG SX8200 Pro (M2. PCIe SSD) || 2TB Intel 660P (M2. PCIe SSD) ||
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Corsair H60 AIO water cooler
    Mouse
    Logitech K350 (wireless)
    Keyboard
    Logitech M510 (wireless)
    Internet Speed
    2000 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Elements 12TB USB 3.0 external hard drive used with Acronis True Image backup software || HP OfficeJet Pro 6975 Printer/Scanner
All the way to Windows 10 I was able to use my old Windows Word it came as Microsoft Office with a computer in 1999, have been able to install it on all my computers and I really like how it works.

Now I decided to buy the new Microsoft Word 365 to use on my new Laptop running windows 11, but it does not work the same as my older Microsoft Word.

So I install my older Word but it’s not working as on my other older systems but I did get it working and i created a document, then the real trouble began I was unable to save the file and then could not even close the window with clicking on the X to close it.

The only way to close it is to shut Laptop down.

Guess I will have to get used to the new Microsoft Word even as Microsoft has made it not as simple to use as my older Word.
I would not say new versions of word are that different to older versions.

By and large, it is really only the gui that has changed the most.

In the end, it is only a familiarity issue - there are loads of online guides.

Why not go through MS's tutorials e.g.

 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    laptop OLED screen
    Screen Resolution
    2880x1800 touchscreen
    Hard Drives
    1 TB NVME SSD (only weakness is only one slot)
    PSU
    Internal + 65W thunderbolt USB4 charger
    Case
    Yep, got one
    Cooling
    Stella Artois (UK pint cans - 568 ml) - extra cost.
    Keyboard
    Built in UK keybd
    Mouse
    Bluetooth , wireless dongled, wired
    Internet Speed
    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)
Like everyone has said, you just need to figure out where Microsoft has moved icons and functions to. It can be annoying but I much proffer the new. The taskbar is editable and can be exported for backup.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 Build: 26100.1742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Was your old version of Office, Office 97? If so it is really old now.

Did you uninstall Microsoft 365 before you installed the old version? If not then there may be a conflict.

Which Microsoft 365 subscription did you get?
  • Microsoft 365 Family for $99.99/year
  • Microsoft 365 Personal for $69.99/year
Microsoft changed how Office looked starting with Office 2007 by switching from menus to ribbons. Is that what you don't like.

I have gone through many versions of Office since 1995 including Office 95, 97, 2003, 2007, 2010, 2019, and 2021. I now mainly use Office 2019 and Office 2021.
I went with the $69 personal don't think it was just for a year, thought i bought it and own it maybe i have not.
No i kept the word 365 on laptop and am getting used to how it makes me do things as it wants.
Then trying to uninstall the older word uninstall program would not allow it, i had to do as i have many time over the years just remove the files, but as always some just can't be removed.

like some small bits of metal that got stuck in my shoulder and leg years ago in Vietnam, The Doc told me some will work their way out over the years you will get used to it. Ha! Ha! Yeah you do.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI MSI - Stealth 16 studio A13v
    CPU
    Core Intel 13th Generation Core i7
    Motherboard
    Intel
    Memory
    32GB RAM DDRS
    Graphics Card(s)
    NVIDIA GeForce RTX RTX 4070
    Screen Resolution
    1920 x 1200 (WUXGA)
    Hard Drives
    1T SSD
    Cooling
    Fan
    Keyboard
    Tablet and Logtech used also
    Mouse
    Tablet and Logtech used also
    Internet Speed
    Fast
    Browser
    Opera and Chrome
    Antivirus
    Windows
I would not say new versions of word are that different to older versions.

By and large, it is really only the gui that has changed the most.

In the end, it is only a familiarity issue - there are loads of online guides.

Why not go through MS's tutorials e.g.

Yeah maybe i need to go to Microsoft Word school, but thanks for your advice.
 
Last edited:

My Computer

System One

  • OS
    windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI MSI - Stealth 16 studio A13v
    CPU
    Core Intel 13th Generation Core i7
    Motherboard
    Intel
    Memory
    32GB RAM DDRS
    Graphics Card(s)
    NVIDIA GeForce RTX RTX 4070
    Screen Resolution
    1920 x 1200 (WUXGA)
    Hard Drives
    1T SSD
    Cooling
    Fan
    Keyboard
    Tablet and Logtech used also
    Mouse
    Tablet and Logtech used also
    Internet Speed
    Fast
    Browser
    Opera and Chrome
    Antivirus
    Windows
Like everyone has said, you just need to figure out where Microsoft has moved icons and functions to. It can be annoying but I much proffer the new. The taskbar is editable and can be exported for backup.
Sure i will do a lot of figuring and more figuring i am betting.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI MSI - Stealth 16 studio A13v
    CPU
    Core Intel 13th Generation Core i7
    Motherboard
    Intel
    Memory
    32GB RAM DDRS
    Graphics Card(s)
    NVIDIA GeForce RTX RTX 4070
    Screen Resolution
    1920 x 1200 (WUXGA)
    Hard Drives
    1T SSD
    Cooling
    Fan
    Keyboard
    Tablet and Logtech used also
    Mouse
    Tablet and Logtech used also
    Internet Speed
    Fast
    Browser
    Opera and Chrome
    Antivirus
    Windows
I would not say new versions of word are that different to older versions.

By and large, it is really only the gui that has changed the most.
I agree, there’s really not much of a difference,
I still have the old MS Office 2K3, and still use it on my windows 7 machine I really don’t see much difference.
 

My Computer

System One

  • OS
    Windows LTSB & 11 Pro 23H2-24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware PC
    CPU
    Intel i7 4790K
    Motherboard
    ASROCK Z97 EXTREME4
    Memory
    32GB DDR3 1600 MHz
    Graphics Card(s)
    ATI Radeon HD 7770 2GB GDDR5
    Sound Card
    Onboard
    Monitor(s) Displays
    SAMSUNG UE57 Series 28-Inch 4K UHD
    Hard Drives
    SAMSUNG 970 EVO PLUS M.2
    PSU
    EVGA 850 watt
    Case
    Alienware Area 51 Black Tower Case
    Keyboard
    HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
    Mouse
    Microsoft Wireless
    Internet Speed
    1.2 GHz
    Browser
    Chrome
A lot could also depend on the device. I had MS Office XP running on an old Dell housebrick laptop (2GB RAM) with a "forced" (Rufus) installation of Windows 11 (novelty value only)
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro (latest upadte ... anally always)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
I went with the $69 personal don't think it was just for a year, thought i bought it and own it maybe i have not.
No i kept the word 365 on laptop and am getting used to how it makes me do things as it wants.
Then trying to uninstall the older word uninstall program would not allow it, i had to do as i have many time over the years just remove the files, but as always some just can't be removed.

like some small bits of metal that got stuck in my shoulder and leg years ago in Vietnam, The Doc told me some will work their way out over the years you will get used to it. Ha! Ha! Yeah you do.
You didn't say what version of Office your old one was it could have been one of these:
  • Microsoft Office 97 was release in November 1996.
  • Microsoft Office 2000 was release in June 1999.
I suggest you take the time to get used to the new version of Word. I had to do that when I went from Word 2003 to Word 2007. The ribbon was intimidating when I started using Word 2007. Eventually I got used to it and now like it.

Here is a tip. Since your screen space is valuable you might want to hide the ribbon once you get used to it. That way you have more space available to see your document.

If you have Microsoft 365 Personal it is a subscription so you have to pay for it every year (or month). If you have more than one computer you can put it on up to 5 computers.

Microsoft 365 Personal is $69.99/year
  • For one person
  • Use on up to 5 devices simultaneously
  • 1 TB (1,000 GB) of secure cloud storage
  • Word, Excel, PowerPoint, and OneNote with offline access and premium features
I have Office 2019 Pro Plus and Office 2021 Pro Plus which are not subscriptions so I only had to pay one time. They only get rare updates. Microsoft 365 subscriptions do have the advantage in that they have frequent updates.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 980 (1TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2000Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    ASUS PRIME X370-PRO
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung S23A300B (23-in LED)
    Screen Resolution
    1080p 60Hz
    Hard Drives
    2TB XPG SX8200 Pro (M2. PCIe SSD) || 2TB Intel 660P (M2. PCIe SSD) ||
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Corsair H60 AIO water cooler
    Mouse
    Logitech K350 (wireless)
    Keyboard
    Logitech M510 (wireless)
    Internet Speed
    2000 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Elements 12TB USB 3.0 external hard drive used with Acronis True Image backup software || HP OfficeJet Pro 6975 Printer/Scanner
A lot could also depend on the device. I had MS Office XP running on an old Dell housebrick laptop (2GB RAM) with a "forced" (Rufus) installation of Windows 11 (novelty value only)
Well as long as one can still use an older program and it does what is needed i say wonderful.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI MSI - Stealth 16 studio A13v
    CPU
    Core Intel 13th Generation Core i7
    Motherboard
    Intel
    Memory
    32GB RAM DDRS
    Graphics Card(s)
    NVIDIA GeForce RTX RTX 4070
    Screen Resolution
    1920 x 1200 (WUXGA)
    Hard Drives
    1T SSD
    Cooling
    Fan
    Keyboard
    Tablet and Logtech used also
    Mouse
    Tablet and Logtech used also
    Internet Speed
    Fast
    Browser
    Opera and Chrome
    Antivirus
    Windows
i kept the word 365 on laptop and am getting used to how it makes me do things as it wants.
Then trying to uninstall the older word uninstall program would not allow it
There's advice on running different Office versions on the same computer in
Install and use different versions of Office on the same PC - MSSupport
Install earlier versions of Office first
So I'd suggest
1 uninstalling both versions, then
2 checking in Settings, Apps lists that you have uninstalled every version of Office, then
3 reinstalling Office97 / Word97, then
4 reinstalling Office 365.

Manually uninstall Office apps - OfficeSupport
Uninstall Office from a PC - Office Support
Download and install or reinstall Office - MSSupport

You might usefully make a new system image before each step and after the whole job's done.


Best of luck,
Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
I suggest you take the time to get used to the new version of Word. I had to do that when I went from Word 2003 to Word 2007. The ribbon was intimidating when I started using Word 2007. Eventually I got used to it and now like it.

Here is a tip. Since your screen space is valuable you might want to hide the ribbon once you get used to it. That way you have more space available to see your document.

If you have Microsoft 365 Personal it is a subscription so you have to pay for it every year (or month). If you have more than one computer you can put it on up to 5 computers.

Microsoft 365 Personal is $69.99/year
  • For one person
  • Use on up to 5 devices simultaneously
  • 1 TB (1,000 GB) of secure cloud storage
  • Word, Excel, PowerPoint, and OneNote with offline access and premium features
I have Office 2019 Pro Plus and Office 2021 Pro Plus which are not subscriptions so I only had to pay one time. They only get rare updates. Microsoft 365 subscriptions do have the advantage in that they have frequent updates.
If thats a fact i am glad i have two other computers running my old Word from 1997, so i will just do all my writing on them, most of the time i just make a document copy it and paste it into an e-mail message.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI MSI - Stealth 16 studio A13v
    CPU
    Core Intel 13th Generation Core i7
    Motherboard
    Intel
    Memory
    32GB RAM DDRS
    Graphics Card(s)
    NVIDIA GeForce RTX RTX 4070
    Screen Resolution
    1920 x 1200 (WUXGA)
    Hard Drives
    1T SSD
    Cooling
    Fan
    Keyboard
    Tablet and Logtech used also
    Mouse
    Tablet and Logtech used also
    Internet Speed
    Fast
    Browser
    Opera and Chrome
    Antivirus
    Windows
If thats a fact
It is. Office 365 is a subscription not an outright purchase.
- You can carry on using your Office 97 / Word 97 year after year
- You can carry on using Office 365 only for as long as you keep paying the subscription.

Since you've already paid for a year's worth of Office 365, do consider the uninstall-reinstall procedure I posted above [#12] then using whichever one you feel like each time for the next year. You can then cancel renewal of Office 365 if you want to and then uninstall it.

I am still running a component of Office97 in my Windows 11 and experience no problems with it.


All the best,
Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447

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