Need Help Resolving this Pop-Up


Stupsi

Well-known member
Member
Local time
3:03 PM
Posts
117
OS
Windows 11 Pro 64 Bit 25H2 26200 8246
Every time I open my browser, a persistent and annoying pop-up appears, disrupting my workflow and causing frustration. Despite my best efforts to block or disable it, the pop-up continues to randomly reappear. Can someone provide detailed steps on how to identify the source of this pop-up and effectively prevent it from showing up again? With this pop-up I also at times get another pop-up with a red dialog box saying McAfee has detected a virus and will scan your system, then it disappears quite quickly. I have run various virus scans with Norton 360 Deluxe, and the scans don’t show anything. I’ve not installed any programs nor visited any web sites other than my normal sites. I have two computers and it started on one then after a week on the other one. I've not transferred any files between the two computers. My research on the web indicates that the pop up is a fake url but doesn’t explain how to prevent / resolve it from occurring. . I would hate to do a clean install if it could be prevented. I’ve reported it to Norton but never heard back from them.. Help....
 

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My Computer My Computer

At a glance

Windows 11 Pro 64 Bit 25H2 26200 8246Intel Core I5-8250U 1.80 GHZ16 GBIntel UHD Graphics 620
OS
Windows 11 Pro 64 Bit 25H2 26200 8246
Computer type
Laptop
Manufacturer/Model
Asus X510UAR
CPU
Intel Core I5-8250U 1.80 GHZ
Memory
16 GB
Graphics Card(s)
Intel UHD Graphics 620
Sound Card
Conexant
Monitor(s) Displays
Dell 24" ST2420
Screen Resolution
1920x1080
Hard Drives
ADATA SU635 DDS
Keyboard
Logitech
Mouse
Logitech
Internet Speed
465
Browser
Google Chrome, MS Edge
Antivirus
Norton 360
Other Info
Windows Feature Experience Pack 1000.26100.297
Try running Malwarebytes

 

My Computers My Computers

  • At a glance

    Windows11 Pro 26200.8894Intel Core i9 14900F (24 -Core, 68 MB Total C...32GB DDR5RTX 4080 Super w/610.74
    OS
    Windows11 Pro 26200.8894
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Alienware Aurora R16
    CPU
    Intel Core i9 14900F (24 -Core, 68 MB Total Cache)
    Motherboard
    Dell Alienware
    Memory
    32GB DDR5
    Graphics Card(s)
    RTX 4080 Super w/610.74
    Sound Card
    Realtec
    Monitor(s) Displays
    Corsair XENEON 32QHD165
    Screen Resolution
    2560 X 1440
    Hard Drives
    1-2TB Samsung 990 Pro PCIe NVMe M2 SSD
    1-4TB Samsung 990 Pro PCIe NVMe M2 SSD
    PSU
    1000 Watt Platinum Dell
    Case
    Alienware
    Cooling
    Liquid Closed Loop
    Keyboard
    Corsair Strafe RGB
    Mouse
    Logitech MK270 Wireless
    Internet Speed
    100Gb's Down-20 Up
    Browser
    Firefox 152.0.6
    Antivirus
    Defender
    Other Info
    Very Quiet And Fast
    CyberPower UPS CP1500PFCLCD
  • At a glance

    PClinuxOS Mate (2025.7)13th Gen Inter(R) Core(TM) i3-1315U64 GB DDR4 @3200 MHz.Internal
    Operating System
    PClinuxOS Mate (2025.7)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    13th Gen Inter(R) Core(TM) i3-1315U
    Motherboard
    Intel
    Memory
    64 GB DDR4 @3200 MHz.
    Graphics card(s)
    Internal
    Sound Card
    None
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    SAMSUNG 980 PRO SSD 2TB, PCIe 4.0 M.2 2280
    PSU
    Chicony 30 Watt
    Case
    Small
    Keyboard
    Dell
    Mouse
    Razor
    Internet Speed
    1GB
    Browser
    Slimjet
I have done that as well and it showed nothing----sorry forgot to put that in my explanation of the situation
 

My Computer My Computer

At a glance

Windows 11 Pro 64 Bit 25H2 26200 8246Intel Core I5-8250U 1.80 GHZ16 GBIntel UHD Graphics 620
OS
Windows 11 Pro 64 Bit 25H2 26200 8246
Computer type
Laptop
Manufacturer/Model
Asus X510UAR
CPU
Intel Core I5-8250U 1.80 GHZ
Memory
16 GB
Graphics Card(s)
Intel UHD Graphics 620
Sound Card
Conexant
Monitor(s) Displays
Dell 24" ST2420
Screen Resolution
1920x1080
Hard Drives
ADATA SU635 DDS
Keyboard
Logitech
Mouse
Logitech
Internet Speed
465
Browser
Google Chrome, MS Edge
Antivirus
Norton 360
Other Info
Windows Feature Experience Pack 1000.26100.297
What do you see if you select "more options"?
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
states whether I want to report it to Norton for analysis
 

My Computer My Computer

At a glance

Windows 11 Pro 64 Bit 25H2 26200 8246Intel Core I5-8250U 1.80 GHZ16 GBIntel UHD Graphics 620
OS
Windows 11 Pro 64 Bit 25H2 26200 8246
Computer type
Laptop
Manufacturer/Model
Asus X510UAR
CPU
Intel Core I5-8250U 1.80 GHZ
Memory
16 GB
Graphics Card(s)
Intel UHD Graphics 620
Sound Card
Conexant
Monitor(s) Displays
Dell 24" ST2420
Screen Resolution
1920x1080
Hard Drives
ADATA SU635 DDS
Keyboard
Logitech
Mouse
Logitech
Internet Speed
465
Browser
Google Chrome, MS Edge
Antivirus
Norton 360
Other Info
Windows Feature Experience Pack 1000.26100.297
I have experienced a similar issue with Edge. It is very likely that, unintentionally or without realizing it, you have given permission to a website to show you notifications. My recommendation is that you delete all temporary files and cookies from your browser, and reset the permissions of all the websites (especially the permissions related to notifications). That is, do a complete browser cleanup.
 

My Computer My Computer

At a glance

Win 11 Pro 23H213700K32GB DDR5 Kingston Fury Renegade @6400MSI GeForce RTX 4070 Ti Gaming X Slim White 12G
OS
Win 11 Pro 23H2
Computer type
PC/Desktop
CPU
13700K
Motherboard
MAG Z790 TOMAHAWK WIFI (7D91vHH - 0x12F)
Memory
32GB DDR5 Kingston Fury Renegade @6400
Graphics Card(s)
MSI GeForce RTX 4070 Ti Gaming X Slim White 12G
Sound Card
Creative Sound Blaster Z SE
Monitor(s) Displays
ASUS VA24DQ
Hard Drives
WD Black SN850X 2TB (main)
SAMSUNG SSD 990 Pro 2TB
WD Blue 1TB 7200rpm
PSU
Corsair RM1000x SHIFT
Case
DeepCool CH560 WH
Cooling
Noctua NH-D15S
Keyboard
Ducky One 3 Pro Nazca Line
Mouse
Logitech G403 HERO
As a suggestion for future reference I have found Fire Fox to be among one of the more trustworthy browsers for blocking pop ups and disposing of malware. I realize Edge is made for MS OS but this is also half the reason why it is also consistently exploited. Start Page is also a very good search engine but Fat Cat Corporate browsers i.e. GOOGLE, primary goal is to make merchandise of your PC for other companies to profit by and Edge is no exception. Again, this is only a suggestion but I've saved myself from a great deal of grief using Fire Fox and Start Page.
 

My Computer My Computer

At a glance

WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, ...Intel i7 6900K and i9-7960X / AMD 3800X (8 core)128 GB CORSAIR DOMINATOR PLATINUM (B DIE)NVIDIA 1070 and RTX 3070
OS
WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
Computer type
PC/Desktop
Manufacturer/Model
DIY, ASUS, and DELL
CPU
Intel i7 6900K and i9-7960X / AMD 3800X (8 core)
Motherboard
ASUS X99E-WS USB 3.1 and ASUS X299 SAGE
Memory
128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
Graphics Card(s)
NVIDIA 1070 and RTX 3070
Sound Card
Crystal Sound (onboard)
Monitor(s) Displays
single Samsung 30" 4K and 8" aux monitor
Screen Resolution
4K and something equally attrocious. I'll be working on this.
Hard Drives
A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

Ports X, Y, and Z are reserved for USB access and removable drives.

Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

RAID arrays included:

LSI RAID 10 (WD Velociraptors) 1115.72 GB
LSI RAID 10 (WD SSDS) 463.80 GB

INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
INTEL RAID 1 SEAGATE HYBRID 931.51 GB
PSU
SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
Case
ThermalTake Level 10 GT (among others)
Cooling
Noctua is my favorite and I use it in my main. I also own various other coolers.
Keyboard
all kinds.
Mouse
all kinds
Internet Speed
360 mbps - 1 gbps (depending)
Browser
FIREFOX
Antivirus
KASPERSKY (no apologies)
Other Info
Gave Dell touch screen with Windows 11 to daughter and got me an OTVOC. Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
very helpful suggestions which I will incorporate--Thanks
 

My Computer My Computer

At a glance

Windows 11 Pro 64 Bit 25H2 26200 8246Intel Core I5-8250U 1.80 GHZ16 GBIntel UHD Graphics 620
OS
Windows 11 Pro 64 Bit 25H2 26200 8246
Computer type
Laptop
Manufacturer/Model
Asus X510UAR
CPU
Intel Core I5-8250U 1.80 GHZ
Memory
16 GB
Graphics Card(s)
Intel UHD Graphics 620
Sound Card
Conexant
Monitor(s) Displays
Dell 24" ST2420
Screen Resolution
1920x1080
Hard Drives
ADATA SU635 DDS
Keyboard
Logitech
Mouse
Logitech
Internet Speed
465
Browser
Google Chrome, MS Edge
Antivirus
Norton 360
Other Info
Windows Feature Experience Pack 1000.26100.297
its the AV software preventing a suspect web threat on that connection to that web site
i get them from malwarebytes browser guard.

nothing was downloaded or installed to your computer as the connection was severed by your AV software.
best of luck, Steve ..
 

My Computers My Computers

  • At a glance

    Windows 11 HomeRyzen 7 5825u64GB DDR4 3200Ryzen 7 5825u
    OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software
  • At a glance

    Ubuntu 22.04.5 LTSi5 7200u16GB DDR4Intel
    Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
For the most part one thing Microsoft has right is good AV software. If you want something with more oomf I recommend Kaspersky. McAffe is among the worst of the worse. You're better off running your OS without these third party AV apps and staying with what MS provides. This is especially true of newer, Windows 11 compatible hardware. Many third party AV applications deal in "scare ware", false alarms that signal threats where no such threat exists. As long as your security in your Windows 11 is activated and up to date you really don't need more AV apps bogging down the efficiency of your laptop.
 

My Computer My Computer

At a glance

WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, ...Intel i7 6900K and i9-7960X / AMD 3800X (8 core)128 GB CORSAIR DOMINATOR PLATINUM (B DIE)NVIDIA 1070 and RTX 3070
OS
WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
Computer type
PC/Desktop
Manufacturer/Model
DIY, ASUS, and DELL
CPU
Intel i7 6900K and i9-7960X / AMD 3800X (8 core)
Motherboard
ASUS X99E-WS USB 3.1 and ASUS X299 SAGE
Memory
128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
Graphics Card(s)
NVIDIA 1070 and RTX 3070
Sound Card
Crystal Sound (onboard)
Monitor(s) Displays
single Samsung 30" 4K and 8" aux monitor
Screen Resolution
4K and something equally attrocious. I'll be working on this.
Hard Drives
A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

Ports X, Y, and Z are reserved for USB access and removable drives.

Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

RAID arrays included:

LSI RAID 10 (WD Velociraptors) 1115.72 GB
LSI RAID 10 (WD SSDS) 463.80 GB

INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
INTEL RAID 1 SEAGATE HYBRID 931.51 GB
PSU
SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
Case
ThermalTake Level 10 GT (among others)
Cooling
Noctua is my favorite and I use it in my main. I also own various other coolers.
Keyboard
all kinds.
Mouse
all kinds
Internet Speed
360 mbps - 1 gbps (depending)
Browser
FIREFOX
Antivirus
KASPERSKY (no apologies)
Other Info
Gave Dell touch screen with Windows 11 to daughter and got me an OTVOC. Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
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