Solved Need help with new external USB SSD


I am under the assumption that this is a new drive and not heavily used yet. However, if that drive has been used heavily check this:

Right click that drive in File Explorer and select properties. Go to the Tools tab, select Optimize, select the SSD, and finally select Optimize. Click OK.

This will ensure that previously used blocks are all TRIMmed.

NOTE: After doing the above, wait several minutes before you test speed to allow the drive some time to TRIM at least some of the drive in the background, if it even needs it.

Although it is not really likely, I'm asking you to try this "just in case" because blocks that need to be TRIMed can severely slow down the performance.

Again, I don't think this likely, especially in view of some of your other symptoms, but it's worth a shot since this is such a simple operation.
The disk is brand new and less then one Tera data on it. But I did the optimization as you instructed and after it was finished the problem is still the same.
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legion 7i
    CPU
    Intel i7-12800HX
    Memory
    32 GB DDR5 4800 MHz dual-channel
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3080 Ti
    Sound Card
    Steinberg UR44
    Hard Drives
    1 TB SSD (M.2 NVMe PCIe 4.0 x4
    2 TB SSD Samsung 980 PRO NNMe
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes
Did you try either
Raxco's Perfect Disk "SSD Optimize" or "Free Space Consolidation” mentioned? Link is there
Raxo site seems to be down! could not get it. I will try this tomorrow.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legion 7i
    CPU
    Intel i7-12800HX
    Memory
    32 GB DDR5 4800 MHz dual-channel
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3080 Ti
    Sound Card
    Steinberg UR44
    Hard Drives
    1 TB SSD (M.2 NVMe PCIe 4.0 x4
    2 TB SSD Samsung 980 PRO NNMe
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes
I have the feeling that somehow windows is connecting the SSD with wrong protocol as if it recognize it as USB2 or ...!!
this dose not happen on reboot!!! I wish there was a way to see how is it recognized before and after reboot! and to find out what difference happens after I reboot the PC!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legion 7i
    CPU
    Intel i7-12800HX
    Memory
    32 GB DDR5 4800 MHz dual-channel
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3080 Ti
    Sound Card
    Steinberg UR44
    Hard Drives
    1 TB SSD (M.2 NVMe PCIe 4.0 x4
    2 TB SSD Samsung 980 PRO NNMe
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes
I have a similar issue with a Toshiba T7 2 TB portable SSD connected through the Thuderbolt port on my HP ProDesk 400 G6 Desktop Mini PC.
In addition when I shut down my PC the SSD remains on and heats up over time.
 

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP ProDesk 400 G6 Desktop Mini PC
    CPU
    Intel(R) Core(TM) i5-10500T CPU @ 2.30GHz
    Memory
    16.00 GB
@rezpower 12:27PM post

I agree, it does seem as if your PC is using different connect protocols for boot or plugin.

As a suggestion, have you tried Crystal Disk for information on disk characteristics. Try for both boot and then plugin - maybe this will give some clues.

I've used Crystal Disk for such information on both HDD and SSD external drives, so it might point you somewhere useful. And it's free.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP 15s_du1xxx
    CPU
    Intel i5 10210U
    Motherboard
    85F1
    Memory
    16Gb
    Graphics Card(s)
    Intel UHD
    Sound Card
    Realtek
    Screen Resolution
    1920 x 1080
I am assuming the SSD comes with a USB-C to USB-C cable. You said you tried all the USB ports. Do you mean only the USB-C ports? Have you tried using a USB-C to USB-A cable and plugging into a USB-A port?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 980 (1TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2000Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    ASUS PRIME X370-PRO
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung S23A300B (23-in LED)
    Screen Resolution
    1080p 60Hz
    Hard Drives
    2TB XPG SX8200 Pro (M2. PCIe SSD) || 2TB Intel 660P (M2. PCIe SSD) ||
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Corsair H60 AIO water cooler
    Mouse
    Logitech K350 (wireless)
    Keyboard
    Logitech M510 (wireless)
    Internet Speed
    2000 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Elements 12TB USB 3.0 external hard drive used with Acronis True Image backup software || HP OfficeJet Pro 6975 Printer/Scanner
I am assuming the SSD comes with a USB-C to USB-C cable. You said you tried all the USB ports. Do you mean only the USB-C ports? Have you tried using a USB-C to USB-A cable and plugging into a USB-A port?
I tried and connected the disk to USB-A port and it gives me 40MB/S speed. As much as USB2 and not even normal usb3 speed!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legion 7i
    CPU
    Intel i7-12800HX
    Memory
    32 GB DDR5 4800 MHz dual-channel
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3080 Ti
    Sound Card
    Steinberg UR44
    Hard Drives
    1 TB SSD (M.2 NVMe PCIe 4.0 x4
    2 TB SSD Samsung 980 PRO NNMe
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes
@rezpower 12:27PM post

I agree, it does seem as if your PC is using different connect protocols for boot or plugin.

As a suggestion, have you tried Crystal Disk for information on disk characteristics. Try for both boot and then plugin - maybe this will give some clues.

I've used Crystal Disk for such information on both HDD and SSD external drives, so it might point you somewhere useful. And it's free.
Just tried Crystal Disk info and I am getting the exact same info in both slow and normal mode:Screenshot 2024-07-03 154918.png
I also used UsbTreeView and the result was the same with both slow and normal states:
=========================== USB Port4 ===========================

Connection Status : 0x01 (Device is connected)
Port Chain : 1-4
Properties : 0x0B
IsUserConnectable : yes
PortIsDebugCapable : yes
PortHasMultiCompanions : no
PortConnectorIsTypeC : yes
ConnectionIndex : 4
CompanionIndex : 0
CompanionHubSymLnk : USB#ROOT_HUB30#4&f6c7091&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
CompanionPortNumber : 12

======================== USB Device ========================

+++++++++++++++++ Device Information ++++++++++++++++++
Device Description : USB Attached SCSI (UAS) Mass Storage Device
Device Path : \\?\usb#vid_04e8&pid_6200#msft3000000s7chnj0x203459x#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
Device ID : USB\VID_04E8&PID_6200\MSFT3000000S7CHNJ0X203459X
Hardware IDs : USB\VID_04E8&PID_6200&REV_0001 USB\VID_04E8&PID_6200
Driver KeyName : {4d36e97b-e325-11ce-bfc1-08002be10318}\0005 (GUID_DEVCLASS_SCSIADAPTER)
Driver : \SystemRoot\System32\drivers\uaspstor.sys (Version: 10.0.22621.3672 Date: 2024-06-12)
Driver Inf : C:\Windows\inf\uaspstor.inf
Legacy BusType : PNPBus
Class : SCSIAdapter
Class GUID : {4d36e97b-e325-11ce-bfc1-08002be10318} (GUID_DEVCLASS_SCSIADAPTER)
Interface GUID : {a5dcbf10-6530-11d2-901f-00c04fb951ed} (GUID_DEVINTERFACE_USB_DEVICE)
Service : UASPStor
Enumerator : USB
Location Info : Port_#0004.Hub_#0002
Location IDs : PCIROOT(0)#PCI(1A00)#PCI(0000)#PCI(0200)#PCI(0000)#USBROOT(0)#USB(4), ACPI(_SB_)#ACPI(PC00)#ACPI(RP25)#ACPI(PXSX)#ACPI(TBDU)#ACPI(XHCI)#ACPI(RHUB)#ACPI(SS02)
Container ID : {823e2078-58df-5d07-b4ba-a66dfb32ce8d}
Manufacturer Info : USB Attached SCSI (UAS) Compatible Device
Capabilities : 0x14 (Removable, UniqueID)
Status : 0x0180600A (DN_DRIVER_LOADED, DN_STARTED, DN_DISABLEABLE, DN_REMOVABLE, DN_NT_ENUMERATOR, DN_NT_DRIVER)
Problem Code : 0
Power State : D0 (supported: D0, D3, wake from D0)
Child Device 1 : Samsung PSSD T5 EVO SCSI Disk Device (Disk drive) (Disk2)
DevicePath : \\?\scsi#disk&ven_samsung&prod_pssd_t5_evo#9&1a67d971&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
KernelName : \Device\000000fc
Device ID : SCSI\DISK&VEN_SAMSUNG&PROD_PSSD_T5_EVO\9&1A67D971&0&000000
Class : DiskDrive
Volume : \\?\Volume{76d754fe-7f08-45be-b65c-43cb495d397d}\
Kernel Name : \Device\HarddiskVolume24
Mountpoint : I:\

+++++++++++++++++ Registry USB Flags +++++++++++++++++
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\UsbFlags\04E862000001
osvc : REG_BINARY 00 00

---------------- Connection Information ---------------
Connection Index : 0x04 (4)
Connection Status : 0x01 (DeviceConnected)
Current Config Value : 0x01
Device Address : 0x01 (1)
Is Hub : 0x00 (no)
Device Bus Speed : 0x02 (High-Speed) -> not true, see below in Connection Information V2
Number Of Open Pipes : 0x04 (4 pipes to data endpoints)
Pipe[0] : EndpointID=1 Direction=IN ScheduleOffset=0 Type=Bulk
Pipe[1] : EndpointID=2 Direction=OUT ScheduleOffset=0 Type=Bulk
Pipe[2] : EndpointID=3 Direction=IN ScheduleOffset=0 Type=Bulk
Pipe[3] : EndpointID=4 Direction=OUT ScheduleOffset=0 Type=Bulk
Data (HexDump) : 04 00 00 00 12 01 10 03 00 00 00 09 E8 04 00 62 ...............b
01 00 02 03 01 01 01 02 00 01 00 04 00 00 00 01 ................
00 00 00 07 05 81 02 00 04 00 00 00 00 00 07 05 ................
02 02 00 04 00 00 00 00 00 07 05 83 02 00 04 00 ................
00 00 00 00 07 05 04 02 00 04 00 00 00 00 00 ...............

--------------- Connection Information V2 -------------
Connection Index : 0x04 (4)
Length : 0x10 (16 bytes)
SupportedUsbProtocols : 0x04
Usb110 : 0 (no)
Usb200 : 0 (no)
Usb300 : 1 (yes)
ReservedMBZ : 0x00
Flags : 0x0B
DevIsOpAtSsOrHigher : 1 (Is operating at SuperSpeed or higher)
DevIsSsCapOrHigher : 1 (Is SuperSpeed capable or higher)
DevIsOpAtSsPlusOrHigher : 0 (Is not operating at SuperSpeedPlus or higher)
DevIsSsPlusCapOrHigher : 1 (Is SuperSpeedPlus capable or higher)
ReservedMBZ : 0x00
Data (HexDump) : 04 00 00 00 10 00 00 00 04 00 00 00 0B 00 00 00 ................

---------------------- Device Descriptor ----------------------
bLength : 0x12 (18 bytes)
bDescriptorType : 0x01 (Device Descriptor)
bcdUSB : 0x310 (USB Version 3.10)
bDeviceClass : 0x00 (defined by the interface descriptors)
bDeviceSubClass : 0x00
bDeviceProtocol : 0x00
bMaxPacketSize0 : 0x09 (9 bytes)
idVendor : 0x04E8 (Samsung Electronics Co., Ltd.)
idProduct : 0x6200
bcdDevice : 0x0001
iManufacturer : 0x02 (String Descriptor 2)
Language 0x0409 : "Samsung"
iProduct : 0x03 (String Descriptor 3)
Language 0x0409 : "PSSD T5 EVO"
iSerialNumber : 0x01 (String Descriptor 1)
Language 0x0409 : "00000S7CXXX0X203459X"
bNumConfigurations : 0x01 (1 Configuration)
Data (HexDump) : 12 01 10 03 00 00 00 09 E8 04 00 62 01 00 02 03 ...........b....
01 01 ..

------------------ Configuration Descriptor -------------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x02 (Configuration Descriptor)
wTotalLength : 0x0079 (121 bytes)
bNumInterfaces : 0x01 (1 Interface)
bConfigurationValue : 0x01 (Configuration 1)
iConfiguration : 0x00 (No String Descriptor)
bmAttributes : 0x80
D7: Reserved, set 1 : 0x01
D6: Self Powered : 0x00 (no)
D5: Remote Wakeup : 0x00 (no)
D4..0: Reserved, set 0 : 0x00
MaxPower : 0x70 (896 mA)
Data (HexDump) : 09 02 79 00 01 01 00 80 70 09 04 00 00 02 08 06 ..y.....p.......
50 00 07 05 81 02 00 04 00 06 30 0F 00 00 00 07 P.........0.....
05 02 02 00 04 00 06 30 0F 00 00 00 09 04 00 01 .......0........
04 08 06 62 00 07 05 81 02 00 04 00 06 30 0F 05 ...b.........0..
00 00 04 24 03 00 07 05 02 02 00 04 00 06 30 0F ...$..........0.
05 00 00 04 24 04 00 07 05 83 02 00 04 00 06 30 ....$..........0
0F 05 00 00 04 24 02 00 07 05 04 02 00 04 00 06 .....$..........
30 00 00 00 00 04 24 01 00 0.....$..

---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x00
bAlternateSetting : 0x00
bNumEndpoints : 0x02 (2 Endpoints)
bInterfaceClass : 0x08 (Mass Storage)
bInterfaceSubClass : 0x06 (SCSI transparent command set)
bInterfaceProtocol : 0x50 (Bulk-Only Transport)
iInterface : 0x00 (No String Descriptor)
Data (HexDump) : 09 04 00 00 02 08 06 50 00 .......P.

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x81 (Direction=IN EndpointID=1)
bmAttributes : 0x02 (TransferType=Bulk)
wMaxPacketSize : 0x0400 (max 1024 bytes)
bInterval : 0x00 (never NAKs)
Data (HexDump) : 07 05 81 02 00 04 00 .......

------ SuperSpeed Endpoint Companion Descriptor -------
bLength : 0x06 (6 bytes)
bDescriptorType : 0x30 (SuperSpeed Endpoint Companion Descriptor)
bMaxBurst : 0x0F (up to 16 packets per burst)
bmAttributes : 0x00 (The bulk endpoint does not define streams)
wBytesPerInterval : 0x0000
Data (HexDump) : 06 30 0F 00 00 00 .0....

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x02 (Direction=OUT EndpointID=2)
bmAttributes : 0x02 (TransferType=Bulk)
wMaxPacketSize : 0x0400 (max 1024 bytes)
bInterval : 0x00 (never NAKs)
Data (HexDump) : 07 05 02 02 00 04 00 .......

------ SuperSpeed Endpoint Companion Descriptor -------
bLength : 0x06 (6 bytes)
bDescriptorType : 0x30 (SuperSpeed Endpoint Companion Descriptor)
bMaxBurst : 0x0F (up to 16 packets per burst)
bmAttributes : 0x00 (The bulk endpoint does not define streams)
wBytesPerInterval : 0x0000
Data (HexDump) : 06 30 0F 00 00 00 .0....

---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x00
bAlternateSetting : 0x01
bNumEndpoints : 0x04 (4 Endpoints)
bInterfaceClass : 0x08 (Mass Storage)
bInterfaceSubClass : 0x06 (SCSI transparent command set)
bInterfaceProtocol : 0x62 (USB Attached SCSI - UAS)
iInterface : 0x00 (No String Descriptor)
Data (HexDump) : 09 04 00 01 04 08 06 62 00 .......b.

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x81 (Direction=IN EndpointID=1)
bmAttributes : 0x02 (TransferType=Bulk)
wMaxPacketSize : 0x0400 (max 1024 bytes)
bInterval : 0x00 (never NAKs)
Data (HexDump) : 07 05 81 02 00 04 00 .......

------ SuperSpeed Endpoint Companion Descriptor -------
bLength : 0x06 (6 bytes)
bDescriptorType : 0x30 (SuperSpeed Endpoint Companion Descriptor)
bMaxBurst : 0x0F (up to 16 packets per burst)
bmAttributes : 0x05 (32 streams supported)
wBytesPerInterval : 0x0000
Data (HexDump) : 06 30 0F 05 00 00 .0....

------------- UAS Pipe Usage Descriptor ---------------
bLength : 0x04 (4 bytes)
bDescriptorType : 0x24 (UAS Pipe Usage Descriptor)
bPipeID : 0x03 (Pipe ID=3)
bReserved : 0x00
Data (HexDump) : 04 24 03 00 .$..

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x02 (Direction=OUT EndpointID=2)
bmAttributes : 0x02 (TransferType=Bulk)
wMaxPacketSize : 0x0400 (max 1024 bytes)
bInterval : 0x00 (never NAKs)
Data (HexDump) : 07 05 02 02 00 04 00 .......

------ SuperSpeed Endpoint Companion Descriptor -------
bLength : 0x06 (6 bytes)
bDescriptorType : 0x30 (SuperSpeed Endpoint Companion Descriptor)
bMaxBurst : 0x0F (up to 16 packets per burst)
bmAttributes : 0x05 (32 streams supported)
wBytesPerInterval : 0x0000
Data (HexDump) : 06 30 0F 05 00 00 .0....

------------- UAS Pipe Usage Descriptor ---------------
bLength : 0x04 (4 bytes)
bDescriptorType : 0x24 (UAS Pipe Usage Descriptor)
bPipeID : 0x04 (Pipe ID=4)
bReserved : 0x00
Data (HexDump) : 04 24 04 00 .$..

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x83 (Direction=IN EndpointID=3)
bmAttributes : 0x02 (TransferType=Bulk)
wMaxPacketSize : 0x0400 (max 1024 bytes)
bInterval : 0x00 (never NAKs)
Data (HexDump) : 07 05 83 02 00 04 00 .......

------ SuperSpeed Endpoint Companion Descriptor -------
bLength : 0x06 (6 bytes)
bDescriptorType : 0x30 (SuperSpeed Endpoint Companion Descriptor)
bMaxBurst : 0x0F (up to 16 packets per burst)
bmAttributes : 0x05 (32 streams supported)
wBytesPerInterval : 0x0000
Data (HexDump) : 06 30 0F 05 00 00 .0....

------------- UAS Pipe Usage Descriptor ---------------
bLength : 0x04 (4 bytes)
bDescriptorType : 0x24 (UAS Pipe Usage Descriptor)
bPipeID : 0x02 (Pipe ID=2)
bReserved : 0x00
Data (HexDump) : 04 24 02 00 .$..

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x04 (Direction=OUT EndpointID=4)
bmAttributes : 0x02 (TransferType=Bulk)
wMaxPacketSize : 0x0400 (max 1024 bytes)
bInterval : 0x00 (never NAKs)
Data (HexDump) : 07 05 04 02 00 04 00 .......

------ SuperSpeed Endpoint Companion Descriptor -------
bLength : 0x06 (6 bytes)
bDescriptorType : 0x30 (SuperSpeed Endpoint Companion Descriptor)
bMaxBurst : 0x00 (up to 1 packets per burst)
bmAttributes : 0x00 (The bulk endpoint does not define streams)
wBytesPerInterval : 0x0000
Data (HexDump) : 06 30 00 00 00 00 .0....

------------- UAS Pipe Usage Descriptor ---------------
bLength : 0x04 (4 bytes)
bDescriptorType : 0x24 (UAS Pipe Usage Descriptor)
bPipeID : 0x01 (Pipe ID=1)
bReserved : 0x00
Data (HexDump) : 04 24 01 00 .$..

---------- Binary Object Store (BOS) Descriptor -----------
bLength : 0x05 (5 bytes)
bDescriptorType : 0x0F (Binary Object Store)
wTotalLength : 0x002A (42 bytes)
bNumDeviceCaps : 0x03
Data (HexDump) : 05 0F 2A 00 03 ..*..

------------- USB 2.0 Extension Descriptor ------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x10 (Device Capability Descriptor)
bDevCapabilityType : 0x02 (USB 2.0 Extension)
bmAttributes : 0xF41E
LPMCapable : 1 (Link Power Management protocol is supported)
BESLAndAlternateHIRD : 1 (BESL & Alternate HIRD definitions are supported)
BaselineBESLValid : 1 (valid)
DeepBESLValid : 1 (valid)
BaselineBESL : 4 (400 µs)
DeepBESL : 15 (10000 µs)
Data (HexDump) : 07 10 02 1E F4 00 00 .......

----- SuperSpeed USB Device Capability Descriptor -----
bLength : 0x0A (10 bytes)
bDescriptorType : 0x10 (Device Capability Descriptor)
bDevCapabilityType : 0x03 (SuperSpeed USB Device Capability)
bmAttributes : 0x00
Bit 0 Reserved : 0x00
Bit 1 LTM Capable : 0x00 (no)
Bit 7:2 Reserved : 0x00
wSpeedsSupported : 0x0E (Full-Speed, High-Speed, SuperSpeed)
bFunctionalitySupport : 0x01 (lowest speed with all the functionality is 'Full-Speed')
bU1DevExitLat : 0x0A (less than 10 µs)
wU2DevExitLat : 0x07FF (less than 2047 µs)
Data (HexDump) : 0A 10 03 00 0E 00 01 0A FF 07 ..........

--------- SuperSpeedPlus USB Device Capability --------
bLength : 0x14 (20 bytes)
bDescriptorType : 0x10 (DEVICE CAPABILITY)
bDevCapabilityType : 0x0A (SUPERSPEED_PLUS)
bReserved : 0x00
bmAttributes : 0x00000001
Bit 4:0 SSAC : 0x01 (2 Sublink Speed Attributes)
Bit 8:5 SSIC : 0x00 (1 Sublink Speed IDs)
wFunctionalitySupport : 0x1100
Bit 3:0 SSID : 0x00 (0)
Bit 7:4 Reserved : 0x00 (0)
Bit 11:8 Min Rx Lanes : 0x01 (1)
Bit 15:12 Min Tx Lanes : 0x01 (1)
wReserved : 0x00
bmSublinkSpeedAttr0 : 0x000A4030
Bit 3:0 SSID : 0x00 (Sublink Speed Attribute ID 0)
Bit 5:4 LSE : 0x03 (Lane Speed Exponent is 9 -> Gbit/s)
Bit 7:6 ST : 0x00 (Symmetric, Receive Mode)
Bit 13:8 Reserved : 0x00
Bit 15:14 LP : 0x01 (SuperSpeedPlus)
Bit 31:16 LSM : 0x000A (Lane Speed Mantissa is 10)
bmSublinkSpeedAttr1 : 0x000A40B0
Bit 3:0 SSID : 0x00 (Sublink Speed Attribute ID 0)
Bit 5:4 LSE : 0x03 (Lane Speed Exponent is 9 -> Gbit/s)
Bit 7:6 ST : 0x02 (Symmetric, Transmit Mode)
Bit 13:8 Reserved : 0x00
Bit 15:14 LP : 0x01 (SuperSpeedPlus)
Bit 31:16 LSM : 0x000A (Lane Speed Mantissa is 10)

-------------------- String Descriptors -------------------
------ String Descriptor 0 ------
bLength : 0x04 (4 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language ID[0] : 0x0409 (English - United States)
Data (HexDump) : 04 03 09 04 ....
------ String Descriptor 1 ------
bLength : 0x2A (42 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language 0x0409 : "00000S7CHNJ0X203459X"
Data (HexDump) : 2A 03 30 00 30 00 30 00 30 00 30 00 53 00 37 00 *.0.0.0.0.0.S.7.
43 00 48 00 4E 00 4A 00 30 00 58 00 32 00 30 00 C.H.N.J.0.X.2.0.
33 00 34 00 35 00 39 00 58 00 3.4.5.9.X.
------ String Descriptor 2 ------
bLength : 0x10 (16 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language 0x0409 : "Samsung"
Data (HexDump) : 10 03 53 00 61 00 6D 00 73 00 75 00 6E 00 67 00 ..S.a.m.s.u.n.g.
------ String Descriptor 3 ------
bLength : 0x18 (24 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language 0x0409 : "PSSD T5 EVO"
Data (HexDump) : 18 03 50 00 53 00 53 00 44 00 20 00 54 00 35 00 ..P.S.S.D. .T.5.
20 00 45 00 56 00 4F 00 .E.V.O.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legion 7i
    CPU
    Intel i7-12800HX
    Memory
    32 GB DDR5 4800 MHz dual-channel
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3080 Ti
    Sound Card
    Steinberg UR44
    Hard Drives
    1 TB SSD (M.2 NVMe PCIe 4.0 x4
    2 TB SSD Samsung 980 PRO NNMe
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes
A little update:
I just thought that maybe I should try this in Windows Safe Mode and see if it makes any changes!
To my surprise if I attach the SSD in windows safe mode it will give me the max speed with no problems!
So it seems that there is something wrong with my Windows 11 and not the SSD!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legion 7i
    CPU
    Intel i7-12800HX
    Memory
    32 GB DDR5 4800 MHz dual-channel
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3080 Ti
    Sound Card
    Steinberg UR44
    Hard Drives
    1 TB SSD (M.2 NVMe PCIe 4.0 x4
    2 TB SSD Samsung 980 PRO NNMe
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes
rezpower:

... there is something wrong with my Windows 11 ...

Driver issue when the OS is fully loaded ? Perhaps a Repair session ?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP 15s_du1xxx
    CPU
    Intel i5 10210U
    Motherboard
    85F1
    Memory
    16Gb
    Graphics Card(s)
    Intel UHD
    Sound Card
    Realtek
    Screen Resolution
    1920 x 1080
Usually Safe Mode, being used for diagnostics, doesn't load all drivers, have you checked Device Manager in both modes to see if there's any differences?
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2 and 2TB SATA HDD
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
run robocopy on a huge file and see how long it takes in normal mode. curious if its something with the front end gui bogging it down

EDIT: i did this. still slows down a few times after 50% marker.

going from internal M.2 to external M.2 via usb-c is where it hiccups after 50%
going from external M.2 via usb-c to internal M.2 is smooth. flashes by with speeds over 500mbs per second

Tested with 11.4gb mp4 file
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro
Sorry for the late reply. It was a big headache trying to troubleshoot and I had to give up. What I did as last option was to install a new Windows and suddenly the problem was solved! So the problem was from my windows, but I still don't know what it was! For others experiencing such problem, maybe you could try first, what I did last (try your device in safe mode) or on another PC to at least make sure the problem is not due to the disk itself.

I still have one question left! When I connect the device now, it gives me between 280 and 300 MB/s speed instead of 100MB/s. But even when I reboot the PC or put it on sleep, it does not go up the 370 ~380 MB/s like before! My PC has different power plans (Balanced and High performance) and I realize that when PC is in High Performance mode the speed of the SSD goes 50 to 60 MB/s higher.
I don't want to have my PC all the time on high performance mode only for the SSD to remain fast. So is it possible to modify the Balanced power plan to ONLY set the usb SSD work at max performance while leaving the plan balanced for all the rest?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legion 7i
    CPU
    Intel i7-12800HX
    Memory
    32 GB DDR5 4800 MHz dual-channel
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3080 Ti
    Sound Card
    Steinberg UR44
    Hard Drives
    1 TB SSD (M.2 NVMe PCIe 4.0 x4
    2 TB SSD Samsung 980 PRO NNMe
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes
I haven't measured but am satisfied with data copied to a pair of self-powered 4TB HDDs connected to a self-powered 4-port USB 3 Hub connected to one of the USB 3-A ports on my Desktop. I have noticed that the USB-C port on the front of the Desktop may not be quite as fast.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2 and 2TB SATA HDD
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
This is not recommended, but you can enable Better Performance for your external driver from Device Manager which can help.

View attachment 100516

Also install latest version of USB and Chipset drivers.

Why is it not recommended? This is the way it is supposed to be setup and is recommended to do. You just need to make sure you safely disconnect it when done.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY Photoshop/Game/tinker build
    CPU
    Intel i9 13900KS P/E cores 5.7/4.4 GHz, cache 4.8 GHz
    Motherboard
    Asus ROG Maximus Z790 Dark Hero
    Memory
    96GB (2x48) G.skill Trident Z5 RGB 6800 MT/s
    Graphics Card(s)
    Asus ROG Strix 4070 Ti OC
    Sound Card
    Onboard Audio, Vanatoo Transparent One; Klipsch R-12SWi Sub; Creative Pebble Pro Minimilist
    Monitor(s) Displays
    Eizo CG2730 ColorEdge, ViewSonic VP2768
    Screen Resolution
    2560 x 1440p x 2
    Hard Drives
    WDC SN850 1TB nvme, SK-Hynix 2 TB P41 nvme, Raid 0: 1TB 850 EVO + 1TB 860 EVO SSD. Sabrent USB-C DS-SC5B 5-bay docking station: 6TB WDC Black, 6TB Ironwolf Pro; 2x 2TB WDC Black
    PSU
    850W Seasonic Vertex PX-850 ATX 3.0/PCI-E 5.0
    Case
    Fractal Design North XL Mesh, Black Walnut
    Cooling
    EKWB 360 Nucleus Dark AIO w/Phanteks T30-120 fans, 1 Noctua NF-A14 Chromax case fan, 1 T30-120 fan cooling memory
    Keyboard
    Keychron Q3 Max TKL with custom GMK Redsuns Red Samuri keycaps, TX Stabs
    Mouse
    Logitech G305 wireless gaming
    Internet Speed
    380 Mb/s down, 12 Mb/s up
    Browser
    Firefox
    Antivirus
    Defender, Macrium Reflect 8 ;-)
    Other Info
    Runs hot. LOL. SP: P116/E93/M93
    Phangkey Amaterasu V2 Desk Mat
  • Computer type
    Laptop
    Manufacturer/Model
    Apple 13" Macbook Pro 2020 (m1)
    CPU
    Apple M1
    Screen Resolution
    2560x1600
    Browser
    Firefox
here I am talking about different power plans and from what I understand in balanced mode the PC used less power then in performance mode. I am just trying to find out if it is possible to make an exception for the usb port and give it max power under balanced mode.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legion 7i
    CPU
    Intel i7-12800HX
    Memory
    32 GB DDR5 4800 MHz dual-channel
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3080 Ti
    Sound Card
    Steinberg UR44
    Hard Drives
    1 TB SSD (M.2 NVMe PCIe 4.0 x4
    2 TB SSD Samsung 980 PRO NNMe
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes
Why is it not recommended? This is the way it is supposed to be setup and is recommended to do. You just need to make sure you safely disconnect it when done.
Because of Safety disconnection, not everyone follow this rule all the time.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Because of Safety disconnection, not everyone follow this rule all the time.

Then performance tanks. As mentioned for the rate, an SSD running at less than a HDD rate,
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY Photoshop/Game/tinker build
    CPU
    Intel i9 13900KS P/E cores 5.7/4.4 GHz, cache 4.8 GHz
    Motherboard
    Asus ROG Maximus Z790 Dark Hero
    Memory
    96GB (2x48) G.skill Trident Z5 RGB 6800 MT/s
    Graphics Card(s)
    Asus ROG Strix 4070 Ti OC
    Sound Card
    Onboard Audio, Vanatoo Transparent One; Klipsch R-12SWi Sub; Creative Pebble Pro Minimilist
    Monitor(s) Displays
    Eizo CG2730 ColorEdge, ViewSonic VP2768
    Screen Resolution
    2560 x 1440p x 2
    Hard Drives
    WDC SN850 1TB nvme, SK-Hynix 2 TB P41 nvme, Raid 0: 1TB 850 EVO + 1TB 860 EVO SSD. Sabrent USB-C DS-SC5B 5-bay docking station: 6TB WDC Black, 6TB Ironwolf Pro; 2x 2TB WDC Black
    PSU
    850W Seasonic Vertex PX-850 ATX 3.0/PCI-E 5.0
    Case
    Fractal Design North XL Mesh, Black Walnut
    Cooling
    EKWB 360 Nucleus Dark AIO w/Phanteks T30-120 fans, 1 Noctua NF-A14 Chromax case fan, 1 T30-120 fan cooling memory
    Keyboard
    Keychron Q3 Max TKL with custom GMK Redsuns Red Samuri keycaps, TX Stabs
    Mouse
    Logitech G305 wireless gaming
    Internet Speed
    380 Mb/s down, 12 Mb/s up
    Browser
    Firefox
    Antivirus
    Defender, Macrium Reflect 8 ;-)
    Other Info
    Runs hot. LOL. SP: P116/E93/M93
    Phangkey Amaterasu V2 Desk Mat
  • Computer type
    Laptop
    Manufacturer/Model
    Apple 13" Macbook Pro 2020 (m1)
    CPU
    Apple M1
    Screen Resolution
    2560x1600
    Browser
    Firefox
here I am talking about different power plans and from what I understand in balanced mode the PC used less power then in performance mode. I am just trying to find out if it is possible to make an exception for the usb port and give it max power under balanced mode.
thats exactly what i do via advanced power settings.
also just to note ..
via the device manager it maybe worthwhile checking the properties and then power setting for all USB devices as they could be set to
allow system to put them to sleep.

i hope this maybe of help and best of luck. Steve ..
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP
    Hard Drives
    1TB M2 SSD Partitioned ..
    250GB C:/Windows .. 750GB D:/Home
    2x 1TB USB HDD External Storage.
    Internet Speed
    900MB full fibre
    Browser
    Vivaldi .. Browser, Calendar, eMail.
    Antivirus
    AVG Internet Security
    Other Info
    Mainly Open Source Software
  • Operating System
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 5 5500u
    Motherboard
    HP
    Memory
    32GB DDR4
    Graphics card(s)
    AMD Radeon GPU
    Sound Card
    RealTek
    Monitor(s) Displays
    HP
    Hard Drives
    512GB M2 SSD
    Internet Speed
    900MB Full Fibre
    Browser
    Microsoft Edge
    Antivirus
    AVG Internet Security
    Other Info
    Mainly Windows Software
    'The Wife's Computer'

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