Need help with recurring laptop BSODs


Please post a new V2 share link on Sunday or Monday before the technician diagnostics.

Also post share links for event viewer system and application data:

I will make sure to post the new V2 link before the appointment.

Here is the application log file


***I updated to include system files as well.
 

Attachments

  • EventSystemViewerFiles.zip
    1.2 MB · Views: 0

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ROG Zephyrus G14
It looks like that the Stop 0xC1 wasn't saved for some reason, although, the fact that it is crashing with Driver Verifier does suggest that there may be a driver at fault here.

Since the last crash was a Stop 0x133, could you please upload the following file to your Google Drive:

Code:
%systemroot%\MEMORY.DMP
 

My Computer

System One

  • OS
    Windows 11, Windows 10, Linux Fedora Cinnamon
Open administrative command prompt and copy and paste: chkdsk /b /v C:

Run these chkdsk switches overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v c:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.


Then run:



Post a share link.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
It looks like that the Stop 0xC1 wasn't saved for some reason, although, the fact that it is crashing with Driver Verifier does suggest that there may be a driver at fault here.

Since the last crash was a Stop 0x133, could you please upload the following file to your Google Drive:

Code:
%systemroot%\MEMORY.DMP
I think these are the right files.


Then run:



Post a share link.
Here is the txt file generated.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ROG Zephyrus G14
Please run a new chkdsk /b /v C: > post a new share link

(run overnight while sleeping)
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
It looks like you've uploaded an empty folder?
Sorry for that, when I try to compress the minidump folder into a zip, it gives a file not found or no read permission error. Not sure how to resolve that.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ROG Zephyrus G14
Why are you trying to compress the Minidump folder? You need to compress a single file called MEMORY.DMP which is under %systemroot% i.e. C:\Windows\MEMORY.DMP.
 

My Computer

System One

  • OS
    Windows 11, Windows 10, Linux Fedora Cinnamon
Why are you trying to compress the Minidump folder? You need to compress a single file called MEMORY.DMP which is under %systemroot% i.e. C:\Windows\MEMORY.
Sorry for my misunderstanding. Finally figured out how to compress the Memory.Dmp, hopefully I did it correctly this time.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ROG Zephyrus G14
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