Need help with recurring laptop BSODs

zbook said:

Please post a new V2 share link on Sunday or Monday before the technician diagnostics.

Also post share links for event viewer system and application data:

How to share event logs in case of a computer issue - Your Windows Guide

This article explains How to share event logs in case of a computer issue

www.yourwindowsguide.com

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I will make sure to post the new V2 link before the appointment.

Here is the application log file


***I updated to include system files as well.

It looks like that the Stop 0xC1 wasn't saved for some reason, although, the fact that it is crashing with Driver Verifier does suggest that there may be a driver at fault here.

Since the last crash was a Stop 0x133, could you please upload the following file to your Google Drive:

Open administrative command prompt and copy and paste: chkdsk /b /v C:

Run these chkdsk switches overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v c:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.


Then run:



Post a share link.

x BlueRobot said:

It looks like that the Stop 0xC1 wasn't saved for some reason, although, the fact that it is crashing with Driver Verifier does suggest that there may be a driver at fault here.

Since the last crash was a Stop 0x133, could you please upload the following file to your Google Drive:

Code:

%systemroot%\MEMORY.DMP

Click to expand...

I think these are the right files.

zbook said:

Then run:

https://www.tenforums.com/attachments/bsod-crashes-debugging/317041d1612147952-batch-files-use-bsod-debugging-chkdskfromevent.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Post a share link.

Click to expand...

Here is the txt file generated.

Please run a new chkdsk /b /v C: > post a new share link

(run overnight while sleeping)

ZeroMesos said:

I think these are the right files.

Click to expand...

It looks like you've uploaded an empty folder?

x BlueRobot said:

It looks like you've uploaded an empty folder?

Click to expand...

Sorry for that, when I try to compress the minidump folder into a zip, it gives a file not found or no read permission error. Not sure how to resolve that.

Why are you trying to compress the Minidump folder? You need to compress a single file called MEMORY.DMP which is under %systemroot% i.e. C:\Windows\MEMORY.DMP.

x BlueRobot said:

Why are you trying to compress the Minidump folder? You need to compress a single file called MEMORY.DMP which is under %systemroot% i.e. C:\Windows\MEMORY.

Click to expand...

Sorry for my misunderstanding. Finally figured out how to compress the Memory.Dmp, hopefully I did it correctly this time.