Solved New laptop, constantly running fan, high core temp?

TraderGary · May 6, 2026

Absolutely. HWINFO sits in my Start Menu, and I look at it often. I love how well HWINFO is documented. I'm always in full learn mode.

TraderGary · May 6, 2026

The only time I've heard the fan on my Dell XPS 16 was when making a Macrium Reflect X image, and even then, it was barely audible.

Mark K · May 6, 2026

gunrunnerjohn said:
An often quoted rule of thumb for semiconductor reliability is that every 10°C increase, the lifetime approximately halves. So, running at 30-40°C higher is certainly going to impact projected lifetimes!

This is why Windows laptop usually have short life spans. Along with users not taking care of their laptops. I have seen some laptops in really bad conditions over the past 35 years.

I found a web site that I did not bookmark and like to find again. This web site showed removing the heat paper (or whatever it is called) on the bottom bezel and they used something else to allow reducing the heat around the CPU heatsink area. I cannot find this web site again and been wanting to know what they used. They even showed temperature differences (before and after). After paying $1200 for this laptop, I want it to last a while. I know that is now considered mid-range laptop pricing now of days (around in this area).

Mark K · May 6, 2026

TraderGary said:
I noticed that the video is three years old. A lot can change in technology in three years.

So true. Feels like if I stopped on researching all these technologies issues, I'd be outdated in a week.

I have many companies and individuals rely on me for solving about everything.

Mark K · May 6, 2026

TraderGary said:
The only time I've heard the fan on my Dell XPS 16 was when making a Macrium Reflect X image, and even then, it was barely audible.

CPU cooling technology has changed some in the laptops. I didn't know this until recently dealing with Dell.

Celery · May 6, 2026

ChatGPT / Google Gemini:

I have to start with a very important correction: You should almost never use a 2mm thermal pad on a laptop CPU.

Standard thermal pads (like the Minus Pad 8) are designed to bridge large gaps between components like VRMs (voltage regulators), VRAM (memory chips), or SSDs and the heatsink. However, the CPU and GPU require direct, high-pressure contact with the heatsink. A 2mm pad is far too thick; it will act as an insulator, causing your CPU to overheat almost instantly, and it may even bend your motherboard or prevent the heatsink from touching other vital components.

https://www.amazon.com/dp/B00ZJSHDNK/

1) Thermal Grizzly Minus Pad 8 (2 mm)

Primary use:
VRAM, VRMs, SSDs (gap filling)

Pros

Soft and compressible (fills uneven gaps well)

Electrically non-conductive (safe)

Easy to install

Cons

Much worse thermal transfer than paste

Too thick for CPU dies

Can worsen temps if misused

Verdict:
Good for memory and power components, not for CPU.

https://www.amazon.com/dp/B0C61Q77B6/

2) Thermal Grizzly KryoSheet - Graphene Thermal Pad

Primary use:
CPU & GPU dies (paste replacement)

Attention:
Electrically conductive — so it must be handled carefully around exposed components.

Pros

Very thin (~0.2 mm), good for direct contact

Extremely high thermal conductivity

No drying or pump-out

Reusable and clean

Cons

If it touches any small capacitors around your CPU die, it will short-circuit and kill your laptop

Requires a very flat, high-pressure mounting surface to work well

Verdict:
High performance, but risky for a first-time DIYer due to conductivity.

Honeywell PTM7950 SP Super Highly Thermally Conductive PCM Pad

Buy Honeywell PTM7950 SP Super Highly Thermally Conductive PCM Pad for $5.99 with Free Shipping Worldwide (In Stock)

www.moddiy.com

3) Honeywell PTM7950 Phase Change Thermal Pad (not to be confused with the paste version)

Primary use:
CPU & GPU dies (paste replacement)

Pros

Behaves like paste when hot (excellent contact)

Very stable over time (no pump-out)

Electrically non-conductive (safe)

Widely used by laptop manufacturers; some newer models use Honeywell PTM7958, which is not yet widely available to consumers.

Cons

Needs heat cycles to reach full performance

Requires careful handling as it's thin and fragile

Verdict:
Best overall choice for laptop CPU cooling.

Most modern high-end gaming laptops now use Honeywell PTM7950/7958 Phase Change Thermal Pad from the factory. It performs nearly as well as Liquid Metal but is non-conductive (safe) and lasts for years without the 'pump-out' effect common with traditional thermal pastes.

PTM7950 is very soft. Put the pad in the fridge for 10 minutes before applying it so it doesn't tear when you peel the plastic film off.

Clean thoroughly: Use 90%+ isopropyl alcohol to remove old thermal paste from the CPU and heatsink.

Winuser · May 6, 2026

I haven't kept up with this post but if I'm remembering correctly the laptop runs cooler if you slightly raise it up. If that's correct my first thought is that it's a design flaw with the laptop or the foot pads underneath the laptop are missing. If I was having that problem I would try using those thick stick on feet pads you can buy from stores like Walmart and/or a cooling pad.

KevTech · May 6, 2026

gunrunnerjohn said:
An often quoted rule of thumb for semiconductor reliability is that every 10°C increase, the lifetime approximately halves. So, running at 30-40°C higher is certainly going to impact projected lifetimes!

Does not apply to AM5 Ryzen as they are designed to run at max temp for performance without damage.

gunrunnerjohn · May 6, 2026

I used to have a couple cooling pads for older laptops, now with the much lower power draw of many laptop processors, I haven't needed one.

kevinboardley · May 7, 2026

Mark K said:
So true. Feels like if I stopped on researching all these technologies issues, I'd be outdated in a week.

I have many companies and individuals rely on me for solving about everything.

Thanks Mark your posts have been very helpful. And still referring back to them inbetween 'life'.

kevinboardley · May 7, 2026

Winuser said:
I haven't kept up with this post but if I'm remembering correctly the laptop runs cooler if you slightly raise it up. If that's correct my first thought is that it's a design flaw with the laptop or the foot pads underneath the laptop are missing. If I was having that problem I would try using those thick stick on feet pads you can buy from stores like Walmart and/or a cooling pad.

Thanks. I'm rasiing it up today. But for testing pruposes I am obviously lowering it to desk as it is 'designed' to be used. If I'm tryign to prove it's running too hot (and I'm still not sure) then I don't want to do anything to lower the test temps.

zbook · May 11, 2026

As of 05/06/26 there were no new BSODs reported.

There were live kernel events with bugcheck 1A8: in April and everyday in May through 05/06

Bug Check 0x1A8: VIDEO_DXGKRNL_BLACK_SCREEN_LIVEDUMP

There were many disk controller errors 04/20 - 04/29

The driver detected a controller error on \Device\Harddisk2\DR2.
The driver detected a controller error on \Device\Harddisk2\DR4.
The driver detected a controller error on \Device\Harddisk1\DR1.
The driver detected a controller error on \Device\Harddisk1\DR3

Run:

wmic diskdrive list brief

wmic diskdrive get index,model,serialnumber

Post a share link.

New computer owners should start with trouble free computers.

Please contact Dell for RMA.

Code:

Log Name:      Application
Source:        Windows Error Reporting
Date:          5/5/2026 11:23:29 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:    
User:          SYSTEM
Computer:      Dell16250
Description:
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 1a8
P2: a
P3: 0
P4: 0
P5: 0
P6: 10_0_26200
P7: 0_0
P8: 256_1
P9:
P10:

Attached files:
\\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20260413-1257.dmp
\\?\C:\WINDOWS\SystemTemp\WER-172937-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.027ea9e8-bb03-4f7f-8134-b885184dcd70.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2254d9de-67ab-42b1-8435-5e31c450fec9.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.74ed66b5-0d23-4761-9832-8e4ade8e630b.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d1b64df7-a17e-4b4d-a6bf-7d489863be35.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a8_9d28cacebfd2e58c9d4bbe18d96b857e6f8d615_00000000_9c71af15-67be-4d73-8892-0c63af73ded9

Analysis symbol:
Rechecking for solution: 0
Report Id: 9c71af15-67be-4d73-8892-0c63af73ded9
Report Status: 2051
Hashed bucket:
Cab Guid: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" Guid="{0ead09bd-2157-539a-8d6d-c87f95b64d70}" />
    <EventID>1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2026-05-06T04:23:29.3368577Z" />
    <EventRecordID>6979</EventRecordID>
    <Correlation />
    <Execution ProcessID="21356" ThreadID="14732" />
    <Channel>Application</Channel>
    <Computer>Dell16250</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="Bucket">
    </Data>
    <Data Name="BucketType">0</Data>
    <Data Name="EventName">LiveKernelEvent</Data>
    <Data Name="Response">Not available</Data>
    <Data Name="CabId">0</Data>
    <Data Name="P1">1a8</Data>
    <Data Name="P2">a</Data>
    <Data Name="P3">0</Data>
    <Data Name="P4">0</Data>
    <Data Name="P5">0</Data>
    <Data Name="P6">10_0_26200</Data>
    <Data Name="P7">0_0</Data>
    <Data Name="P8">256_1</Data>
    <Data Name="P9">
    </Data>
    <Data Name="P10">
    </Data>
    <Data Name="AttachedFiles">
\\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20260413-1257.dmp
\\?\C:\WINDOWS\SystemTemp\WER-172937-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.027ea9e8-bb03-4f7f-8134-b885184dcd70.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2254d9de-67ab-42b1-8435-5e31c450fec9.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.74ed66b5-0d23-4761-9832-8e4ade8e630b.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d1b64df7-a17e-4b4d-a6bf-7d489863be35.tmp.xml</Data>
    <Data Name="StorePath">\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a8_9d28cacebfd2e58c9d4bbe18d96b857e6f8d615_00000000_9c71af15-67be-4d73-8892-0c63af73ded9</Data>
    <Data Name="AnalysisSymbol">
    </Data>
    <Data Name="Rechecking">0</Data>
    <Data Name="ReportId">9c71af15-67be-4d73-8892-0c63af73ded9</Data>
    <Data Name="ReportStatus">2051</Data>
    <Data Name="HashedBucket">
    </Data>
    <Data Name="CabGuid">0</Data>
  </EventData>
</Event>

Code:

Log Name:      Application
Source:        Windows Error Reporting
Date:          5/5/2026 3:30:39 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:    
User:          SYSTEM
Computer:      Dell16250
Description:
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 1a8
P2: a
P3: 0
P4: 0
P5: 0
P6: 10_0_26200
P7: 0_0
P8: 256_1
P9:
P10:

Attached files:
\\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20260413-1257.dmp
\\?\C:\WINDOWS\SystemTemp\WER-172937-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.027ea9e8-bb03-4f7f-8134-b885184dcd70.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2254d9de-67ab-42b1-8435-5e31c450fec9.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.74ed66b5-0d23-4761-9832-8e4ade8e630b.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d1b64df7-a17e-4b4d-a6bf-7d489863be35.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a8_9d28cacebfd2e58c9d4bbe18d96b857e6f8d615_00000000_9c71af15-67be-4d73-8892-0c63af73ded9

Analysis symbol:
Rechecking for solution: 0
Report Id: 9c71af15-67be-4d73-8892-0c63af73ded9
Report Status: 2051
Hashed bucket:
Cab Guid: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" Guid="{0ead09bd-2157-539a-8d6d-c87f95b64d70}" />
    <EventID>1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2026-05-05T20:30:39.0795006Z" />
    <EventRecordID>6901</EventRecordID>
    <Correlation />
    <Execution ProcessID="17820" ThreadID="5004" />
    <Channel>Application</Channel>
    <Computer>Dell16250</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="Bucket">
    </Data>
    <Data Name="BucketType">0</Data>
    <Data Name="EventName">LiveKernelEvent</Data>
    <Data Name="Response">Not available</Data>
    <Data Name="CabId">0</Data>
    <Data Name="P1">1a8</Data>
    <Data Name="P2">a</Data>
    <Data Name="P3">0</Data>
    <Data Name="P4">0</Data>
    <Data Name="P5">0</Data>
    <Data Name="P6">10_0_26200</Data>
    <Data Name="P7">0_0</Data>
    <Data Name="P8">256_1</Data>
    <Data Name="P9">
    </Data>
    <Data Name="P10">
    </Data>
    <Data Name="AttachedFiles">
\\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20260413-1257.dmp
\\?\C:\WINDOWS\SystemTemp\WER-172937-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.027ea9e8-bb03-4f7f-8134-b885184dcd70.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2254d9de-67ab-42b1-8435-5e31c450fec9.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.74ed66b5-0d23-4761-9832-8e4ade8e630b.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d1b64df7-a17e-4b4d-a6bf-7d489863be35.tmp.xml</Data>
    <Data Name="StorePath">\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a8_9d28cacebfd2e58c9d4bbe18d96b857e6f8d615_00000000_9c71af15-67be-4d73-8892-0c63af73ded9</Data>
    <Data Name="AnalysisSymbol">
    </Data>
    <Data Name="Rechecking">0</Data>
    <Data Name="ReportId">9c71af15-67be-4d73-8892-0c63af73ded9</Data>
    <Data Name="ReportStatus">2051</Data>
    <Data Name="HashedBucket">
    </Data>
    <Data Name="CabGuid">0</Data>
  </EventData>
</Event>

Code:

Log Name:      System
Source:        disk
Date:          4/22/2026 2:39:34 AM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Dell16250
Description:
The driver detected a controller error on \Device\Harddisk2\DR2.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="disk" />
    <EventID Qualifiers="49156">11</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2026-04-22T07:39:34.8166115Z" />
    <EventRecordID>8835</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="396" />
    <Channel>System</Channel>
    <Computer>Dell16250</Computer>
    <Security />
  </System>
  <EventData>
    <Data>\Device\Harddisk2\DR2</Data>
    <Binary>0F00800001000000000000000B0004C00301000000000000000000001600000000000000000000007B91040000000000FFFFFFFF060000005800000500000000000006122801080000000000730000000000000000000000800FAEF98F83FFFF0000000000000000E0F169F78F83FFFF000000000000000000000000000000001B000000010000000000000000000000000000000000000000000000000000000000000000000000</Binary>
  </EventData>
</Event>

Code:

Log Name:      System
Source:        disk
Date:          4/29/2026 11:19:52 AM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Dell16250
Description:
The driver detected a controller error on \Device\Harddisk2\DR2.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="disk" />
    <EventID Qualifiers="49156">11</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2026-04-29T16:19:52.3384313Z" />
    <EventRecordID>11379</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="7372" />
    <Channel>System</Channel>
    <Computer>Dell16250</Computer>
    <Security />
  </System>
  <EventData>
    <Data>\Device\Harddisk2\DR2</Data>
    <Binary>0F00800001000000000000000B0004C00301000000000000000000001600000000000000000000009CB95D0000000000FFFFFFFF06000000580000050000000000000A122809080000000000140000000000000000000000800264CD8C80FFFF0000000000000000E031CACA8C80FFFF0000000000000000000000000000000035000000000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
  </EventData>
</Event>

Code:

Log Name:      System
Source:        disk
Date:          4/22/2026 2:25:32 AM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Dell16250
Description:
The driver detected a controller error on \Device\Harddisk2\DR2.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="disk" />
    <EventID Qualifiers="49156">11</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2026-04-22T07:25:32.1408608Z" />
    <EventRecordID>8834</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="408" />
    <Channel>System</Channel>
    <Computer>Dell16250</Computer>
    <Security />
  </System>
  <EventData>
    <Data>\Device\Harddisk2\DR2</Data>
    <Binary>0F00800001000000000000000B0004C0030100000000000000000000160000000000000000000000CFBE030000000000FFFFFFFF06000000580000050000000000000A122809080000000000140000000000000000000000800FAEF98F83FFFF0000000000000000E0F169F78F83FFFF0000000000000000000000000000000035000000000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
  </EventData>
</Event>

Code:

Log Name:      System
Source:        disk
Date:          4/20/2026 10:23:09 AM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Dell16250
Description:
The driver detected a controller error on \Device\Harddisk2\DR4.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="disk" />
    <EventID Qualifiers="49156">11</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2026-04-20T15:23:09.2522191Z" />
    <EventRecordID>7908</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="13416" />
    <Channel>System</Channel>
    <Computer>Dell16250</Computer>
    <Security />
  </System>
  <EventData>
    <Data>\Device\Harddisk2\DR4</Data>
    <Binary>0F00800001000000000000000B0004C003010000000000000000000016000000000000000000000057C1090000000000FFFFFFFF0600000058000005000000000000061228010800000000007300000000000000000000000047244904A3FFFF000000000000000010601E4904A3FFFF000000000000000000000000000000001B000000010000000000000000000000000000000000000000000000000000000000000000000000</Binary>
  </EventData>
</Event>

Code:

Log Name:      System
Source:        disk
Date:          4/20/2026 10:22:49 AM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Dell16250
Description:
The driver detected a controller error on \Device\Harddisk1\DR3.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="disk" />
    <EventID Qualifiers="49156">11</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2026-04-20T15:22:49.1992832Z" />
    <EventRecordID>7906</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="13416" />
    <Channel>System</Channel>
    <Computer>Dell16250</Computer>
    <Security />
  </System>
  <EventData>
    <Data>\Device\Harddisk1\DR3</Data>
    <Binary>0F00800001000000000000000B0004C003010000000000000000000016000000000000000000000053BC090000000000FFFFFFFF06000000580000050000000000000A122809080000000000140000000000000000000000C0057C4504A3FFFF00000000000000002007814904A3FFFF0000000000000000000000000000000035000000000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
  </EventData>
</Event>

Code:

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 81.9 GB
Total Space: 151.6 GB
File System: NTFS
      Model: NVMe BM9C1 Samsung 512GB

      Drive: D:
 Free Space: 211.3 GB
Total Space: 285.8 GB
File System: NTFS
      Model: NVMe BM9C1 Samsung 512GB

      Drive: F:
      Model: NVMe BM9C1 Samsung 512GB

      Drive: P:
 Free Space: 81.9 GB
Total Space: 151.6 GB
File System: FAT32
      Model: n/a

kevinboardley · May 13, 2026

KevTech said:
Does not apply to AM5 Ryzen as they are designed to run at max temp for performance without damage.

View attachment 170715

I think this is what the intel engineer was saying about latest intel chips (circa 2003)....and I suppose if this was the case in 2003 it is probably still the case now....? Maybe intel chasing to 'catch up' with AMD...?

NormanF · May 13, 2026

How many people run their laptop or workstation under high load? I don't even utilise my workstations to their limit.

gunrunnerjohn · May 13, 2026

If one looks into the topic, you'll see as the geometries of processors shrink, the problem with heat and heat dissipation go up. The general consensus is that the newer and smaller geometries of modern processors are exacerbating the heat and heat dissipation issue.

kevinboardley · May 14, 2026

gunrunnerjohn said:
If one looks into the topic, you'll see as the geometries of processors shrink, the problem with heat and heat dissipation go up. The general consensus is that the newer and smaller geometries of modern processors are exacerbating the heat and heat dissipation issue.

And this will presumably be the trajectory for all processors as the manufacturers are all under the same commercial pressures. My concern is that if I were to go for RMA and Dell were to accept it, I would have the disruption of being without a laptop for a period which I cannot do for longer than a couple of weeks, then I get a new laptop which has excactly the same issues with regard to heat dissipation, as a lot of information seems to be highlighting. I think I will stick with this laptop and take my chances. When it fails, if I still need one at that point, I will replace with a MS surface pro. It seems to me that the system architecture of those sorts of devices are better designed for the modern chips and smaller profile chassis.

Thanks to all those who posted helpful advice.

But I'm now exhausted by this and Dell are still saying that the live kernal events related to graphics (as identified by zbook) are "normal". They continue to insist that the temp logs show expected behavior. Given this position I really don't think they would have agreed to an RMA unless I had gone in hard whilst I was still getting the BSOD's. So I think it is right that I have missed my chance on that. I'm afraid that life just got in the way.

zbook · May 14, 2026

When does the warranty expire?

Consider reevaluation one to two months before expiration.

kevinboardley · May 14, 2026

zbook said:
When does the warranty expire?

Consider reevaluation one to two months before expiration.

August 2026, so that's in a months time.

kelper · May 14, 2026

Did you buy the Dell in the UK?

kevinboardley · May 14, 2026

kelper said:
Did you buy the Dell in the UK?

Yes Dell Uk online

Solved New laptop, constantly running fan, high core temp?

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Stock Market Wizard

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My Computers My Computers

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My Computers My Computers

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My Computers My Computers

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1) Thermal Grizzly Minus Pad 8 (2 mm)​

2) Thermal Grizzly KryoSheet - Graphene Thermal Pad​

3) Honeywell PTM7950 Phase Change Thermal Pad (not to be confused with the paste version)​

My Computers My Computers

At a glance

At a glance

Well-known member

My Computers My Computers

At a glance

At a glance

Well-known member

My Computer My Computer

At a glance

Well-known member

My Computers My Computers

At a glance

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Well-known member

My Computers My Computers

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My Computers My Computers

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Bug Check 0x1A8: VIDEO_DXGKRNL_BLACK_SCREEN_LIVEDUMP​

My Computer My Computer

At a glance

Well-known member

My Computers My Computers

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At a glance

Well-known member

My Computers My Computers

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Well-known member

My Computers My Computers

At a glance

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Well-known member

My Computers My Computers

At a glance

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Well-known member

My Computer My Computer

At a glance

Well-known member

My Computers My Computers

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Well-known member

My Computers My Computers

At a glance

At a glance

Well-known member

My Computers My Computers

At a glance

At a glance

My Computers

My Computers

My Computers

My Computers

My Computers

1) Thermal Grizzly Minus Pad 8 (2 mm)

2) Thermal Grizzly KryoSheet - Graphene Thermal Pad

3) Honeywell PTM7950 Phase Change Thermal Pad (not to be confused with the paste version)

My Computers

My Computers

My Computer

My Computers

My Computers

My Computers

Bug Check 0x1A8: VIDEO_DXGKRNL_BLACK_SCREEN_LIVEDUMP

My Computer

My Computers

My Computers

My Computers

My Computers

My Computer

My Computers

My Computers

My Computers